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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I have shipped from you guys multiple times now and I'm never disappointed! The tumbler cup is amazing, I use it every day. The hoodie is soft and warm my girlfriend already stole it from me 😂 and every shift was flawless and fits great. I get the 3 pack mystery bundle shirts every time I shop and I always get a great selection! I've only gotten a repeat shirt once but I have it to my friend and now he's obsessed with your merchandise. I will continue to shop with Vampire Freaks even into old age. You guys always deliver, you never disappoint, and in the 2 years I've been buying from you guys I've never had any issues. Keep up the phenomenal work and I'll continue to spread the word and love of your amazing stuff! Thank you again so much for the work you all put into your designs, clothes, everything. You're all the best, I'm a VF for life guys!
Fast shipping love the shirts. The brand is exactly what I like and look for
Amazing quality shirts and designs of items. I love the vibe of the company and customer service and products.
Great customer service will shop again. Thank you. I love the bag I purchased.
The things I ordered were exactly as pictured! Shipping was fast and delivery was even faster! I definitely will be ordering from VampireFreaks all the time!
Shipping was fast and the quality of the product was very nice.
Quick and easy. And surprising efficient all items ordered received in good order.
My experience with VampireFreaks was awesome! My order came quickly and when I opened up the box, I was totally amazed and impressed! Great quality and everything were in perfect condition. They even give you some free gifts with your order. I was so happy I found them on Facebook. Their catalog has so many unique things you just don't see anywhere else. I will be ordering more things and telling my friends about this store. Thank you for offering such neat things!
Good packaging, nice products, and overall positive experience
Very pleasant shopping experience. Received the free R. I. P rabbit backpack. Much larger than anticipated. Good quality clothing! Even got 2 compliments first day I put it on. Very satisfied!
Very quick delivery and a nice experience. Very much enjoyed the communication of delivery status
Shipping was surprisingly fast, and the item was neatly packed with free stickers!
Love it! Plan on ordering again, I had issues with getting my card to go through and they helped me figure out why it was declining and I was able to order! They were prompt in their response.
Bought it, forgot about it, got a surprised when I got home. I love my purse!
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!

