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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,105
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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May 28, 2025

It was perfect, perfect fit, perfect look perfect service incredible

Date of experience: May 18, 2025
Georgia
1 review
0 helpful votes
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May 28, 2025

Great products. My wife loves them. Plans to order more stuff

Date of experience: May 18, 2025
Canada
1 review
0 helpful votes
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May 28, 2025

Love the service and the website, the selections are amazing and it's convenient I don't have to pay duty fees

Date of experience: May 18, 2025
California
1 review
0 helpful votes
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May 28, 2025

My fiance love it! Will shop there again! She was so happy to see it when she got it!

Date of experience: May 18, 2025
Maryland
1 review
0 helpful votes
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May 28, 2025

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Date of experience: May 18, 2025
New Mexico
1 review
0 helpful votes
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May 28, 2025

Easy to order, great sales, and great products, fast delivery

Date of experience: May 17, 2025
Kentucky
1 review
0 helpful votes
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May 28, 2025

So cute thank you. It smells good but the scent didn't last too long

Date of experience: May 17, 2025
Washington
1 review
0 helpful votes
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May 27, 2025

Pretty nice and easy to order from! Shipping was slower then estimated but overall great experience

Date of experience: May 17, 2025
Texas
1 review
0 helpful votes
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May 27, 2025

Pretty straight-forward, wish there were more communication between ordering and shipping as that takes a week +, I don't have a problem with the length of time, but another email would be nice for us first timers

Date of experience: May 17, 2025
California
1 review
0 helpful votes
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May 27, 2025

Really quality item. The item got delayed on its way to me but the business kept me updated through the whole process.

Date of experience: May 17, 2025
Minnesota
1 review
0 helpful votes
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May 27, 2025

Shipped very fast, quality products. My daughter loved it!

Date of experience: May 17, 2025
California
1 review
0 helpful votes
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May 27, 2025

Substantial design. Love the creative design and would totally shop there again.

Date of experience: May 17, 2025
District of Columbia
1 review
0 helpful votes
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May 27, 2025

Received a wonderful product, swiftly
I am highly satisfied. Love my earrings

Date of experience: May 17, 2025
Arizona
1 review
0 helpful votes
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May 27, 2025

Awesome packaging, awesome products, and great promotion. I enjoy the boots and my cute plague doctor plush

Date of experience: May 17, 2025
North Carolina
1 review
0 helpful votes
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May 27, 2025

Shipping was exactly as they advertised it, as well as the clothes. I love this shop and their customer service is really nice.

Date of experience: May 16, 2025
Ohio
1 review
0 helpful votes
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May 27, 2025

Couldn't be happier, ordered a mystery hoodie bag and it was like they knew what I liked on my very first order. Crazy awesome clothing and even better customer service. I WILL be ordering more 🤘

Date of experience: May 16, 2025
Illinois
1 review
0 helpful votes
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May 27, 2025

It was easy to browse the shop, the checkout process was smooth, and it was easy to track my order.

Date of experience: May 16, 2025
Texas
1 review
0 helpful votes
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May 27, 2025

Absolutely awesome. Love the shirt!
I did order the wrong size, but I'm gonna make it into a surprise gift for my daughter since it's too small for me.

Date of experience: May 16, 2025
Wisconsin
1 review
0 helpful votes
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May 27, 2025

The pants I ordered were very well made and high quality but unfortunately I ordered the biggest size they had and didn't quite fit.

Date of experience: May 16, 2025
Michigan
1 review
0 helpful votes
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May 27, 2025

Great experience everything got here albeit a little late but all came safe!

Date of experience: May 13, 2025