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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was perfect, perfect fit, perfect look perfect service incredible
Love the service and the website, the selections are amazing and it's convenient I don't have to pay duty fees
My fiance love it! Will shop there again! She was so happy to see it when she got it!
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Pretty straight-forward, wish there were more communication between ordering and shipping as that takes a week +, I don't have a problem with the length of time, but another email would be nice for us first timers
Shipped very fast, quality products. My daughter loved it!
Awesome packaging, awesome products, and great promotion. I enjoy the boots and my cute plague doctor plush
Couldn't be happier, ordered a mystery hoodie bag and it was like they knew what I liked on my very first order. Crazy awesome clothing and even better customer service. I WILL be ordering more 🤘
It was easy to browse the shop, the checkout process was smooth, and it was easy to track my order.
Absolutely awesome. Love the shirt!
I did order the wrong size, but I'm gonna make it into a surprise gift for my daughter since it's too small for me.
The pants I ordered were very well made and high quality but unfortunately I ordered the biggest size they had and didn't quite fit.
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!

