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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,102
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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June 3, 2025

I love the quality of VampireFreaks' products. The Black Sheep of the Family plush is well-made, soft, and delightful.

Date of experience: May 23, 2025
California
1 review
0 helpful votes
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June 3, 2025

Love the shoes! Very fast shipping and easy to stay updated

Date of experience: May 23, 2025
California
1 review
0 helpful votes
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June 2, 2025

Great except didn't get delivered in time for me to use them in LA

Date of experience: May 23, 2025
Massachusetts
1 review
0 helpful votes
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June 2, 2025

Absolutely "LOVE". Love my
New belt this is my first purchase, and I'm very happy. I plan to come back to buy again thank you so much🥰.

Date of experience: May 8, 2025
Michigan
1 review
0 helpful votes
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June 2, 2025

Saw your merchandise on Facebook, and I was leary because my recent purchases from Facebook haven't turned out too good. I thought I'd take a chance, and was thrilled with the t shirts I bought! I ordered them 2 sizes bigger than usual do to previous experience. Turned out, I didnt have to. They were true to size, but I live the extra room! Will be buying again soon!

Date of experience: May 23, 2025
Colorado
1 review
0 helpful votes
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June 2, 2025

Good quality shirts and sweats and fast shipping. I got my stuff like a week after I ordered it. All the stuff I got in the mystery 3 pack of shirts is stuff I'll wear and I got a bag and stickers that I didn't know I'd get with it

Date of experience: May 23, 2025
Pennsylvania
1 review
0 helpful votes
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June 2, 2025

My experience was great. I had a question about sizing I asked and got a response back fast. They were shipped fast. I tryed them on when I got them and fit great. I'm a tall thin guy so hard to find jeans I like. I can not wait to wear them out to a club..

Date of experience: May 23, 2025
Arizona
1 review
0 helpful votes
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June 2, 2025

The items were amazing! I even received some small free items that i really enjoyed!

Date of experience: May 23, 2025
California
1 review
0 helpful votes
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June 2, 2025

Ordered priority shipping only for it to come a whole week later than the shipping I had ordered.

Date of experience: May 23, 2025
Tennessee
1 review
0 helpful votes
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June 2, 2025

Nice, not a long wait to get my order, they constantly checked up on my order, and updated me

Date of experience: May 23, 2025
Pennsylvania
1 review
0 helpful votes
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June 2, 2025

First ever purchase but not my last! Loved my sweatshirt. You guys have great product and im excited to purchase more

Date of experience: May 23, 2025
Texas
1 review
0 helpful votes
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Easy to shop on the site and they usually have a coupon.

Date of experience: May 23, 2025
New York
1 review
0 helpful votes
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June 2, 2025

I love the shirts I got they're super comfy, nd cute I'd definitely get from here again

Date of experience: May 23, 2025
Maryland
1 review
0 helpful votes
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June 2, 2025

Came in a timely manner and fit great. I definitely ordered the correct size. I've always loved tripp pants and have wanted a pair for a long while. I'm glad I made the purchase.

Date of experience: May 19, 2025
Oklahoma
1 review
0 helpful votes
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June 2, 2025

Great received my package quickly and on time highly recommend this store for anyone looking for a edgy goth look

Date of experience: May 23, 2025
Washington
1 review
0 helpful votes
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June 2, 2025

Order came quickly and as I had ordered. What else is there to say?

Date of experience: May 22, 2025
Minnesota
1 review
0 helpful votes
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June 2, 2025

I changed my mind and was able to swap without issue. I believe the associate was named Darlene but that could be my imagination.

Date of experience: May 23, 2025
Texas
1 review
0 helpful votes
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June 2, 2025

Amazing packaging, arrived on time! Would definitely be ordering again

Date of experience: May 22, 2025
California
1 review
0 helpful votes
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June 1, 2025

Learned about VampireFreaks from a Facebook ad. Their website is setup well and very easy to navigate. My order was shipped quickly and delivered on time.

Date of experience: May 22, 2025
Washington
1 review
0 helpful votes
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June 1, 2025

Great! Good product, good communication. Thank you, we will buy more!

Date of experience: May 22, 2025