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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,099
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
Follow Everett J.
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Nice hoodie, very comfortable, nice design, but came with a hole in the stitching in the side. Sent an email about receiving a refund/replacement but never received a response.

Date of experience: January 2, 2026
Jet B. — VampireFreaks Rep
2 months ago

Heya thanks for your order, we dont' see any emails from you but we are happy to help you! Please email us at [email protected] or you can return /exchange your item at: https://vampirefreaks.com/pages/returns-exchanges

Missouri
1 review
0 helpful votes
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Ordered the plush cthulhu for my husband. Despite a little delay I still received my order within 2 weeks and am very happy with my purchase.

Date of experience: January 13, 2026
South Dakota
1 review
0 helpful votes
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I LOVE VampireFreaks!
January 20, 2026

I LOVE VampireFreaks! All of the items I ordered are beyond expectation in quality and look, I am a fan and will be shopping regularly;-)
I also want to mention the personal attention to variances in my order easily resolved and promptly!

Date of experience: January 10, 2026
Texas
1 review
0 helpful votes
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Bought a studded belt and "F You" beanie. The items received are high quality, look great, and feel great. Over the busy holiday season, quite a few days went by without any info about my order status, but after that, communication was great. The little free gifts and music festival announcements were nice, especially the artwork on them.

Date of experience: December 31, 2025
Missouri
1 review
0 helpful votes
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Product is high quality and exactly what was expected. Product was shipped quickly and received sooner than expected, even during the busy holiday season

Date of experience: January 9, 2026
Texas
1 review
0 helpful votes
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Ordering was super easy it shipped faster than anticipated. My daughter loved the gifts. The potholders were a good quality with great design.

Date of experience: January 8, 2026
Illinois
1 review
0 helpful votes
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Love it!
January 18, 2026

Love it! Wish the mystery was slightly customizable, like color, or theme. But overall, very enjoyable! Im getting my boyfriend to try you guys out too!

Date of experience: January 8, 2026
Texas
1 review
0 helpful votes
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Great products, my nephew asked for some shirts for Christmas and he really liked them. Will be ordering more in the future. Thank you!

Date of experience: January 8, 2026
Ohio
1 review
0 helpful votes
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Was a little annoyed my items showed up the day after Christmas, but when the site realized they were overwhelmed, they notified us immediately, so that helped!

Date of experience: January 7, 2026
California
1 review
0 helpful votes
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This is a gift for my daughter!
January 17, 2026

This is a gift for my daughter! She hasn't received it yet, but very soon... also found out by viewing your website she is one of your vendors! Good things are abound. Love the look and the feel! Its going to be a big it, I know it! Will order again. Great customer service and very ez ordering and check out. A+.

Date of experience: December 20, 2025
Washington
1 review
0 helpful votes
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Everything was great
January 16, 2026

Everything was great. I had ordered it as a Christmas gift and didn't get until the next week. It was during the holidays and they let me know after I had ordered that they were backed up. Great communication and the shirts, bag and hoodies were good quality. I would order from them again.

Date of experience: January 6, 2026
Nevada
1 review
0 helpful votes
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Order delivery was a little slow but that was communicated up front so understandable. Only issue is the sizing of a medium that's unisex seems a bit small. All items are great condition and well made.

Date of experience: January 6, 2026
New Jersey
1 review
0 helpful votes
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Fast easy shipping
January 16, 2026

Fast easy shipping.
Was not sure what to get a coworker for Christmas so a mystery bag was the perfect thing. Neither of us knew what would be in it.

Date of experience: January 6, 2026
California
1 review
0 helpful votes
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Shopping and ordering with VampireFreaks was easy and convenient. And your shipping was amazing, considering it was right before Christmas!

Date of experience: January 4, 2026
Texas
1 review
0 helpful votes
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There was a delay in shipping, which I was promptly notified. I ended up reciting it earlier then the delay was scheduled for, so it came in time for Christmas.

Date of experience: January 3, 2026
Arizona
1 review
0 helpful votes
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Absolutely love the product
January 13, 2026

Absolutely love the product. Have several items from the store. Had an issue with a hoodie sizing and they made it correct. Fantastic company

Date of experience: January 3, 2026
New York
1 review
0 helpful votes
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I got the demon wings hoodie and the sinister smile schooner mug and I love them both! The quality is really good and I love the softness of the hoodie. The mug fits perfectly into my hands and really goes with my vibe! 10 out of 10 🖤🦇

Date of experience: December 24, 2025
Maine
1 review
0 helpful votes
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My package arrived safely and the updates on my package being shipped out and when delivered were either constant or just very thorough

Date of experience: December 13, 2025
Oregon
1 review
0 helpful votes
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I got my order pretty quick and the plushies are really good quality. I feel like I can wear the key chains on my bags and not lose them if they get caught on something. The plushies themselves are very well made and are super soft.

Date of experience: January 2, 2026
Washington
1 review
0 helpful votes
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This is my 3rd time ordering from vampire freaks and I've had great experiences. I love my new beanie. I'll continue to shop here.

Date of experience: January 2, 2026