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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,125
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Alabama
1 review
0 helpful votes
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Easy on-line shopping and fun products to select from. I've ordered before and my items always arrive timely and check out is easy.

Date of experience: August 25, 2021
Florida
1 review
0 helpful votes
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Fast and easy site was easy to search etc. Happy with my order

Date of experience: August 25, 2021
Louisiana
1 review
0 helpful votes
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Easy to navigate through their website! I'll definitely have to order from here again!

Date of experience: August 25, 2021
Massachusetts
1 review
0 helpful votes
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Always a pleasure, will continue my shopping here in...
August 24, 2021
Updated review

Always a pleasure, will continue my shopping here in the future

Date of experience: August 24, 2021

Always a pleasure
August 12, 2021
Previous review

Always a pleasure

Date of experience: August 12, 2021
Pennsylvania
1 review
0 helpful votes
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It was perfect, VampireFreaks has amazing customer service

Date of experience: August 24, 2021
New York
1 review
0 helpful votes
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Awesome and wonderful experience, I love the quality of the clothes, you can tell they're authentic. Shipping was insanely fast! And I loved the cute gifts they added with my order!

Date of experience: August 23, 2021
Illinois
1 review
0 helpful votes
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Overall, a very positive experience
August 23, 2021

Overall, a very positive experience. Everything shipped very quickly and was precisely what I ordered.

Date of experience: August 23, 2021
Colorado
1 review
0 helpful votes
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Overall, rather positive!
August 23, 2021

Overall, rather positive! Very easy to shop there and lots of cute things. A little on the expensive side though.

Date of experience: August 23, 2021
Georgia
1 review
0 helpful votes
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There was one part of difficulty I encountered, I wasn't able to create an account.

Date of experience: August 23, 2021

I wasn't able to create an account
September 9, 2021
Previous review

I wasn't able to create an account.

Date of experience: August 10, 2021
Japan
1 review
0 helpful votes
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Amazing service and fast shipping
August 22, 2021

Amazing service and fast shipping. I will definitely be a repeat customer.

Date of experience: August 22, 2021
Texas
1 review
0 helpful votes
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It was pleasant and I found it easy to find what I was looking for.

Date of experience: August 21, 2021
West Virginia
2 reviews
0 helpful votes
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Found explanation of the items and sizes of the items...
August 21, 2021
Updated review

Found explanation of the items and sizes of the items on site to be great! Can't wait to get my first order from here!

Date of experience: August 20, 2021

Found explanation of the items and sizes of the items...
August 9, 2021
Previous review

Found explanation of the items and sizes of the items on site to be great! Can't wait to get my first order from here!

Date of experience: August 8, 2021
Canada
1 review
0 helpful votes
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Website is great but I wish shipping prices were cheaper
August 20, 2021
Updated review

Website is great but I wish shipping prices were cheaper

Date of experience: August 20, 2021

Website is great but I wish shipping prices were cheaper
August 31, 2021
Previous review

Website is great but I wish shipping prices were cheaper

Date of experience: July 31, 2021
Colorado
1 review
0 helpful votes
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Pretty easy!
August 20, 2021
Updated review

Pretty easy! Simple and easy to navigate through. Easy checkout process.

Date of experience: August 19, 2021

Pretty easy!
August 8, 2021
Previous review

Pretty easy!

Date of experience: August 7, 2021
Massachusetts
1 review
0 helpful votes
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Quick and easy just browse through the website and...
August 20, 2021
Updated review

Quick and easy just browse through the website and grabbed a couple things that caught my eye

Date of experience: August 19, 2021

Great stuff
August 8, 2021
Previous review

Great stuff

Date of experience: August 7, 2021
Connecticut
2 reviews
0 helpful votes
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Y'all are badass!
August 19, 2021

Y'all are badass! Great Tee's, perfect quality and super fast shipping. Highly recommend to anyone!

Date of experience: August 19, 2021
Virginia
1 review
0 helpful votes
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Beautiful products
August 19, 2021

Beautiful products. Purse and earrings were made of hight quality design. Beautiful craftmanship, fast delivery very happy will order again

Date of experience: August 19, 2021
Pennsylvania
2 reviews
0 helpful votes
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Love everything I ordered
August 19, 2021

Love everything I ordered. Arrived very fast, and no damages

Date of experience: August 19, 2021
Colorado
2 reviews
0 helpful votes
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Very happy with this purchase
August 19, 2021

Very happy with this purchase. My items came fast and I love them.

Date of experience: August 18, 2021
Pennsylvania
1 review
0 helpful votes
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The website can be confusing but other than that it was a wonderful and the extra stuff that was in the bag was a welcome surprise.

Date of experience: August 18, 2021