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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,109
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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User friendly site
February 9, 2022

User friendly site. I'll shop here again. The shipping was so fast and i love the item i got for my son's birthday. I'll definitely buy from this site again.

Date of experience: February 9, 2022
Texas
1 review
0 helpful votes
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Very quick delivery!
February 9, 2022

Very quick delivery! Everything was perfect and super cute! Love this site!

Date of experience: February 8, 2022
Kentucky
1 review
0 helpful votes
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I love everything I've gotten from vampire freak's

Date of experience: February 8, 2022
California
2 reviews
0 helpful votes
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I need to do an exchange as the pasta are too big.

Date of experience: February 8, 2022
New York
1 review
0 helpful votes
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I keep coming back...
February 8, 2022
Updated review

I keep coming back... Quality product. Cool stuff. Fast turnaround. Great customer service.

Date of experience: February 8, 2022

Great products, I'm hoping this is a small, local business...
May 25, 2020
Previous review

Great products, I'm hoping this is a small, local business of freaks like me. The hair dye works great and we like the colour a lot.

Date of experience: May 25, 2020
New York
1 review
0 helpful votes
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Website is cool and useable and ur products are very cool

Date of experience: February 8, 2022
Wyoming
1 review
0 helpful votes
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Luv having safety of Amazon, didn't know that service was available and fast delivery from VampireFreaks service

Date of experience: February 7, 2022
Washington
1 review
0 helpful votes
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Excellent shopping was easy as could be. I would like to state that the bigger sizes are great but the lengths need to be a bit longer. That's my only negative on my order.

Date of experience: February 7, 2022
Florida
1 review
0 helpful votes
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Good
February 8, 2022

Good. Fast. The products were exactly what I ordered

Date of experience: February 7, 2022
Arizona
1 review
0 helpful votes
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The items shipped quickly and the products were great. Overall really happy.

Date of experience: February 7, 2022
Florida
1 review
0 helpful votes
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I must've made a mistake and ordered the same color twice when I meant to order one of each so I didn't get a blue. I plan to order soon. So cool.

Date of experience: February 7, 2022
Minnesota
1 review
0 helpful votes
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Loved it!
February 7, 2022

Loved it! Very accurate products! Fast delivery! Very happy with my order!

Date of experience: February 7, 2022
Massachusetts
1 review
0 helpful votes
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Great products
March 9, 2022
Updated review

Great products. Great prices. Fast shipping I will be back again and again!

Date of experience: February 7, 2022

Great products..
January 26, 2022
Previous review

Great products. Great prices. Fast shipping I will be back

Date of experience: January 26, 2022
California
1 review
0 helpful votes
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I loved my package and the service was a 10/10 <33

Date of experience: February 6, 2022
Florida
1 review
0 helpful votes
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Great fast delivery
February 7, 2022

Great fast delivery. Still have to try hair dye but looking forward to it

Date of experience: February 6, 2022
Georgia
1 review
0 helpful votes
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Nope nope nope nope nope nope nope this is bull$#*!

Date of experience: February 6, 2022
New York
1 review
0 helpful votes
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Great thank you love the pants
February 7, 2022

Great thank you love the pants
East to order and arrived quickly

Date of experience: February 6, 2022
California
3 reviews
0 helpful votes
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Easy I like the merchandise my son and daughter in law love their shirts it's totally their vibe

Date of experience: February 4, 2022
District of Columbia
1 review
0 helpful votes
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Great alt retailer
February 5, 2022

I don't typically write reviews for clothing retailers but I thought I'd make an exception. The customer service is great (I really like that they text you when your package arrives), I loved the free stickers and pins, and the item that I bought exceeded my expectations. Great place to go for alt clothes. I'll definitely be a returning customer.

Date of experience: February 4, 2022
Washington
1 review
0 helpful votes
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Good site with good products!
February 4, 2022

Good site with good products! Would recommend to anyone looking for interesting things to buy.

Date of experience: February 4, 2022