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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,105
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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I've been eyeballing several products for a while now and finally decided to take a leap. I am very pleased with how quickly the items shipped and will be ordering from them again in the future

Date of experience: March 15, 2022
New York
1 review
0 helpful votes
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My experience was great, I got a cool free bag and some stickers for ordering too, which is really neat. Exchanging something I bought was really easy too. Shipping and delivery was fast and the package also arrived safely.

Date of experience: March 15, 2022
Idaho
1 review
0 helpful votes
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Easy and seamless they made it really awesome! Thank you!

Date of experience: March 14, 2022
Colorado
1 review
0 helpful votes
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I love shopping here, lots of cool stuff and decent prices

Date of experience: March 14, 2022
Germany
1 review
0 helpful votes
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Cheapest international shipping for what I wanted. Other sites were way pricier. Will order again

Date of experience: March 14, 2022
Colorado
1 review
0 helpful votes
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Everything is great!
March 15, 2022

Everything is great! I like them. They are good! Much appreciated! Thanks!

Date of experience: March 14, 2022
Colorado
2 reviews
0 helpful votes
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Fast shipping and the engineering of the pants are good!

Date of experience: March 14, 2022
Missouri
1 review
0 helpful votes
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Exactly what I order will be purchasing more in the future

Date of experience: March 14, 2022
California
1 review
0 helpful votes
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Excellent service from the beginning. I forgot to enter a 10% coupon and had to email the company. They responded the very next day and honored the refund, returning $49.99! The item I purchased exceeded my expectations and the packaging was top notch! Thank you guys!

Date of experience: March 14, 2022
Texas
1 review
0 helpful votes
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Fast shipping, great experience!
March 14, 2022

Fast shipping, great experience! Much cheaper than other web stores I had visited.

Date of experience: March 14, 2022
Texas
1 review
0 helpful votes
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I loved how easy it was to find what I wanted and set my address. The tracking info is great. I was able to track my package's every move.

Date of experience: March 14, 2022
Texas
1 review
0 helpful votes
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My 10 year old is going through a witch/"kinda goth" phase. She liked all the products purchased for her and the little extras thrown in with the order. I enjoyed shopping with you and very likely will in the future. I saw some cute stuff my "kinda goth" 40 year old $#*! would like.

Date of experience: March 14, 2022
Canada
1 review
0 helpful votes
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Shipping took a hot minute, but that's completely understandable! The clothing fit great, the sizing is accurate

Date of experience: March 13, 2022

Very good, would ship again
March 1, 2022
Previous review

Very good, would ship again

Date of experience: February 28, 2022
New York
1 review
0 helpful votes
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This was my first time ordering from VampireFreaks and I received all of my items in a timely manner. The products are of great quality and comfortable to wear!

Date of experience: March 13, 2022
Montana
1 review
0 helpful votes
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Nice product fast shipping thorough sale. Very satisfied

Date of experience: March 13, 2022
Massachusetts
1 review
0 helpful votes
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They have really fast shipping and such cute clothes

Date of experience: March 13, 2022
Georgia
1 review
0 helpful votes
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Item was great, great price and fast shipping. I would totally order from them again.

Date of experience: March 13, 2022
Illinois
1 review
0 helpful votes
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Very user friendly
March 13, 2022

Very user friendly. Maybe less adds with sold out products. The products are pretty top tier.

Date of experience: March 13, 2022
Tennessee
1 review
0 helpful votes
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Great timely shipping and amazing products! Love the freebies too!

Date of experience: March 13, 2022
Indiana
1 review
0 helpful votes
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Buying these for my brother buy might buy again they are adorable also very easy to purchase

Date of experience: March 12, 2022