Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of VampireFreaks

VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
grey stargrey stargrey stargrey stargrey star

VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,102
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Susan X.
Unfollow Susan X.
Share Review
Report Review

Package arrived on time, and product in perfect condition.

Date of experience: April 7, 2022
Texas
1 review
0 helpful votes
Follow Ruby U.
Unfollow Ruby U.
Share Review
Report Review

Everything went well with my purchase, had a little issue with delivery due to postoffice issue not the store but very pleased with my purchase

Date of experience: April 7, 2022
Georgia
1 review
0 helpful votes
Follow James S.
Unfollow James S.
Share Review
Report Review

Quick and easy and got my package with no damages. And just waiting for another payday to get more

Date of experience: April 7, 2022
California
1 review
0 helpful votes
Follow Erin B.
Unfollow Erin B.
Share Review
Report Review

I love your site
April 7, 2022
Updated review

I love your site. It's amazing great styles and actually in my size!

Date of experience: April 7, 2022

Quick and easy
March 9, 2022
Previous review

Quick and easy. Great deals

Date of experience: March 8, 2022
Massachusetts
1 review
0 helpful votes
Follow Hope U.
Unfollow Hope U.
Share Review
Report Review

My order came as pictured and in perfect condition

Date of experience: April 7, 2022
California
1 review
0 helpful votes
Follow Shantee R.
Unfollow Shantee R.
Share Review
Report Review

It was simple and easy
April 7, 2022

It was simple and easy. Since I ordered through shop. The order was also delivered surprisingly fast

Date of experience: April 6, 2022
Illinois
1 review
0 helpful votes
Follow Megan F.
Unfollow Megan F.
Share Review
Report Review

Stuff came in fast, and fit perfectly. They followed up to make sure I recieved my order. Will def buy again

Date of experience: April 6, 2022
Ohio
1 review
0 helpful votes
Follow Kit H.
Unfollow Kit H.
Share Review
Report Review

Love my item and it was delivered quickly! Thank you

Date of experience: April 6, 2022
Nebraska
1 review
0 helpful votes
Follow Angel C.
Unfollow Angel C.
Share Review
Report Review

First time buyer on this site
April 6, 2022

First time buyer on this site. So far so good. Shipping was faster than expected.

Date of experience: April 6, 2022
California
1 review
0 helpful votes
Follow Nicholas I.
Unfollow Nicholas I.
Share Review
Report Review

I loved it!
April 6, 2022

I loved it! It was cool and it was what I expected probably even better than what I expected!

Date of experience: April 6, 2022
Canada
1 review
0 helpful votes
Follow Dakota P.
Unfollow Dakota P.
Share Review
Report Review

Very happy with the shirts!
April 6, 2022
Updated review

Very happy with the shirts! Needed a smaller size because I like the mens style of t-shirts. Shipping was pretty quick, and I loved the little stickers that came with my shirts.

Date of experience: April 6, 2022

I'm hoping the shirt is great quality, and hope it...
March 28, 2022
Previous review

I'm hoping the shirt is great quality, and hope it fits good. Shipping is a bit expensive, but waiting to see if it's worth it.

Date of experience: March 28, 2022
Canada
1 review
0 helpful votes
Follow Daniel S.
Unfollow Daniel S.
Share Review
Report Review

Great service!
April 6, 2022

Great service! Super quick shipping! The wallet I bought was exactly like what was shown. Great quality!

Date of experience: April 6, 2022
Indiana
1 review
0 helpful votes
Follow Mel T.
Unfollow Mel T.
Share Review
Report Review

Yay, I'm drinking more water than ever before. I could float away with happiness for my cup

Date of experience: April 6, 2022
Illinois
1 review
0 helpful votes
Follow Jennifer H.
Unfollow Jennifer H.
Share Review
Report Review

Your site had a lot of items in the style I needed that were easy to find.

Date of experience: April 6, 2022
New York
1 review
0 helpful votes
Follow Laura E.
Unfollow Laura E.
Share Review
Report Review

Great products and a wide variety
April 6, 2022

Great products and a wide variety. Site is very easy to navigate and the shipping was quick. The item I ordered the umbrella was well packaged.

Date of experience: April 6, 2022
Alabama
1 review
0 helpful votes
Follow susan M.
Unfollow susan M.
Share Review
Report Review

I love shopping with you guys!
April 6, 2022
Updated review

I love shopping with you guys! There is always something pretty that catches my eye!

Date of experience: April 5, 2022

I'm loving this site for my decorating needs!
February 4, 2022
Previous review

I'm loving this site for my decorating needs!

Date of experience: February 4, 2022

I love shopping with the Freaks!
February 1, 2022
Previous review

I love shopping with the Freaks! Waiting for orders to arrive is excruciating!

Date of experience: February 1, 2022

I love your products!
December 26, 2021
Previous review

I love your products! A bit pricey so I have to stick to sales, but it's worth it!

Date of experience: December 26, 2021
Texas
1 review
0 helpful votes
Follow Crystal X.
Unfollow Crystal X.
Share Review
Report Review

I love their items and am constantly on the lookout for updates!

Date of experience: April 5, 2022
Florida
1 review
0 helpful votes
Follow Kelly B.
Unfollow Kelly B.
Share Review
Report Review

The pants looked just like the picture. I ordered a size up and they were big. My mother in law altered them for me. Otherwise over all happy. Will shop here again!

Date of experience: April 5, 2022
Ohio
1 review
0 helpful votes
Follow Rae B.
Unfollow Rae B.
Share Review
Report Review

Was very impressed with the quality of the products. The stuffed animals are made very well and don't feel cheap at all. The "cushions" are almost like flatter stuffed animals. Absolutely LOVE and ADORE mine. I could go on and on about how amazing their products are but I won't. If you debating if what ever you want to buy is actually going to be worth the money, the answer is YES!

Date of experience: April 5, 2022
California
1 review
0 helpful votes
Follow Michelle L.
Unfollow Michelle L.
Share Review
Report Review

Awesome bag but fragile fabric on the inside it rips very easily

Date of experience: April 4, 2022