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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,109
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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I loved all my items
April 23, 2022

I loved all my items. The sunglasses are both awesome. My umbrella is exactly what I want. Accessories were all super cute. Thank you

Date of experience: April 23, 2022
New York
1 review
0 helpful votes
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'Twas a great "experience" very much appreciated my order getting there on time

Date of experience: April 22, 2022
California
1 review
0 helpful votes
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The 3 shirt mystery box was awesome. I loved all the designs I got. The only thing I would say is the shirts are really thin. But I like that personally!

Date of experience: April 22, 2022
Florida
1 review
0 helpful votes
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I love this site!
April 22, 2022

I love this site! So much variety and top notch brands. Site is best to navigate without stupid postbacks.

Date of experience: April 22, 2022
Finland
2 reviews
0 helpful votes
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Great and awsome
April 22, 2022

Always wanted to get something from them but did not have budget. Finally i got some extra income and decided too try

Date of experience: April 22, 2022
New York
1 review
0 helpful votes
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Great will be returning customer
April 22, 2022

Great will be returning customer. Quick shipping good prices

Date of experience: April 21, 2022
Minnesota
1 review
0 helpful votes
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It was awesome, I felt like it was delivered really quickly.

Date of experience: April 21, 2022
New York
1 review
0 helpful votes
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Product was nothing what i thought it would be, i thoughts the bunny ears were long and they ended up being more of a "to cute" factor than the sexy cute one i was aiming for with my purchase

Date of experience: April 21, 2022
New Jersey
1 review
0 helpful votes
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The coffin shelves i ordered were a bit crooked but still cute.

Date of experience: April 20, 2022
Ohio
1 review
0 helpful votes
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It's was good the shirt fitted and everything I can't wait too wear with my other clothes

Date of experience: April 20, 2022
Arizona
1 review
0 helpful votes
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Overall good experience
April 21, 2022

Overall good experience. The shirts and stickers I've gotten are very good, the shirts are super comfy and the stickers are a good size and stick well. The only issue I had was that the 'thank you' card in one of my orders was bent and the packaging looked like a dog had gotten to it, but I'm more likely to blame the mail carrier than the brand.

Date of experience: April 20, 2022
Rhode Island
1 review
0 helpful votes
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Honestly with how legit the products looked I expected the shipped to take pretty long but it only took about 4 days! The dye that was recently on sale is also extremely good. The color is very vibrant and it fades very natural. The stickers they send with every delivery are sick and they always have new products and discount codes. So if ur some kid trying to be emo this is your place!

Date of experience: April 20, 2022
Nevada
1 review
0 helpful votes
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VF never fails to satisfy with it's products. I love this online store, they have something for literally anyone.

Date of experience: April 20, 2022
Texas
1 review
0 helpful votes
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The straps on the mask are way too short but it will be an easy fix for me

Date of experience: April 20, 2022
Minnesota
1 review
0 helpful votes
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Great I love the selection and all the little extras

Date of experience: April 20, 2022
Illinois
1 review
0 helpful votes
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Great, arrived quickly!
April 20, 2022

Great, arrived quickly! I love VF, will always buy from you

Date of experience: April 20, 2022
Wisconsin
1 review
0 helpful votes
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I loved my anubis plush
April 20, 2022

I loved my anubis plush. He is just like the picture plus I absolutely loved the packaging it came with and the free stickers/art. I can't wait to order from you again.

Date of experience: April 19, 2022
New Jersey
1 review
0 helpful votes
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I need to exchange my order and I emailed them and I haven't heard back from them.

Date of experience: April 19, 2022
Washington
1 review
0 helpful votes
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Super cute earrings!
May 19, 2022

Super cute earrings! Didn't realize the cat ear was pierced as well!

Date of experience: April 18, 2022
Colorado
1 review
0 helpful votes
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Shipping was faster than I expected and the product was exactly what I wanted

Date of experience: April 18, 2022