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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,102
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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Awesome
May 8, 2022

One of my items was missing but it was easily communicated and I received it.

Date of experience: May 8, 2022
New York
1 review
0 helpful votes
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Great art!
May 8, 2022

Love the illustrations! Could we maybe get stickers in different shapes?

Date of experience: May 7, 2022
Pennsylvania
1 review
0 helpful votes
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Awesome products!
May 7, 2022

I absolutely love the fit of the tee shirt! It's actually long enough for a tall person to wear! And the material is soft and good quality. Very happy. Will order more.

Date of experience: May 7, 2022
Missouri
1 review
0 helpful votes
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Great
May 7, 2022

Everything from ordering to receiving only took about 4 days.

Date of experience: May 7, 2022
Georgia
1 review
0 helpful votes
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Furry bones
May 6, 2022

I love my mermaid furry bones! I love this website. Beautiful website fast easy checkout and fast shipping! Very satisfied

Date of experience: May 6, 2022
GB
1 review
0 helpful votes
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Very pleased
May 6, 2022
Updated review

Very easy-to-use website with a lot to offer, shows reviews under items which is helpful. A fantastic shop with a lot of good items for reasonable prices (fishnet gloves are cheaper than Claire's or Attitude Clothing, and has better range of armwarmers/gloves). Very pleased overall!

They arrived in good condition (and with free stickers!) and are incredibly high quality and comfortable to wear. The patch I ordered looks fantastic on my jacket and was easy to sew on, and the gloves and armwarmers I ordered and very comfortable and seem to be able to handle everyday wear while looking stylish. Overall, I'm very pleased!

Date of experience: May 6, 2022

Very easy-to-use website with a lot to offer, shows...
April 23, 2022
Previous review

Very easy-to-use website with a lot to offer, shows reviews under items which is helpful. However added 2 sets of fishnet gloves to my basket instead of 1 which I only noticed while checking out, but that could have been an error on my behalf. Otherwise, a fantastic shop with a lot of good items for reasonable prices (fishnet gloves are cheaper than Claire's or Attitude Clothing, and has better range of armwarmers/gloves). Very pleased overall!

Date of experience: April 23, 2022
Louisiana
1 review
0 helpful votes
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Got some little extra gifts inside! I love everything about them.

Date of experience: May 5, 2022
New York
1 review
0 helpful votes
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Great customer service.
May 6, 2022

First time ordering. Was a bit skeptical, only because some places are wonky with sizing and quality. I ordered the mystery shirt bundle and a t-shirt on sale. Although the material is a bit thin, it doesn't feel scratchy or like it will rip easily. The print is well done and feels like it will last. They included in some cool extras that I heavily appreciated. Will gladly shop with them in the future!

Date of experience: May 5, 2022
Pennsylvania
1 review
0 helpful votes
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Got my items pretty quick and very happy with the overall quality of the stuff I got!

Date of experience: May 5, 2022
Tennessee
1 review
0 helpful votes
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HIGHLY satisified
May 5, 2022

You guys are awesome and I will definitely be doing business with you again

Date of experience: May 5, 2022
GB
1 review
0 helpful votes
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Great pants
May 5, 2022

Pants are good quality and arrived quickly - well packed and great service overall

Date of experience: May 5, 2022
Idaho
1 review
0 helpful votes
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Good price and fast shipping everything is such high quality for the price, love all the little suprise extras that I got as well!

Date of experience: May 5, 2022
California
1 review
0 helpful votes
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I really love this store a++++ I recommend this store too alot other emo's scene kidz out there like me

Date of experience: May 5, 2022
Massachusetts
1 review
0 helpful votes
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Review
May 5, 2022

All good thanks, very happy with my order. Thank you, will tell all my friends

Date of experience: May 5, 2022
Canada
1 review
0 helpful votes
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T shirt
June 4, 2022

Size was not exactly to my specifications. A bit larger than expected

Date of experience: May 4, 2022
Connecticut
1 review
0 helpful votes
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Love the boots, love the way it looks and feels on my feet would definitely be ordering here again in the future

Date of experience: May 4, 2022
Wisconsin
1 review
0 helpful votes
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Ezpz
May 4, 2022

First time experience and everything went smoothly

Date of experience: May 4, 2022
Washington
1 review
0 helpful votes
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Gift purchase
May 4, 2022

I ordered a few things as gifts. I have never ordered from this website before. My order came very fast. The provided shipping confirmation. Everything came wrapped well. No complaints at all. Very great experience!

Date of experience: May 4, 2022
California
1 review
0 helpful votes
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Great
May 4, 2022

Fast shipping and great communication throughout the entire experience. Top quality fabric/stitching and great packaging.
I believe the sizing might be a bit off or perhaps wasn't the right choice for me.
I typically go for an XL because i like the oversized fit but i found that the cardigan fit just my size or even a bit on the snug side.
Would have wanted a loose fit for a cardigan.

Date of experience: May 4, 2022
Texas
1 review
0 helpful votes
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Awesome Jacket
May 4, 2022

Kiddo loved it! He wasn't happy with his other gifts, even though he picked them all out. Teenagers…. But, he loves this jacket and wears it every day, even in 100 degree weather.

Date of experience: May 4, 2022