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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I love this site! Everything is exactly as I imagined! All sizes fit perfectly and look great! Shipping was very fast.
I believe this was my first order. I got the witchy baby wing witch emerald green shirt.
Easy ordering. Took me a while to get an email. But it was packaged nicely and shipped out fast.
Very quick delivery! Great quality! Super comfy too. The designs on the shirts I bought are unique too!
Was recommended this site as a 30 year old baby goth, I love my rainbow umbrella but I haven't gotten a chance to use it quite yet.
I was unsure about ordering because I was in between sizes with your clothing but I absolutely love the dress I bought! I will definitely be making more purchases in the future 🖤
I've ordered clothing from VampireFreaks multiple times for over a year now, and I HIGHLY recommend them! You will get your purchases exactly the way they're shown on their website. 10/10
Great service! Received my item in a timely matter and was exactly as described!
It was a super simple process to order and get my items on time.
Great clothing, true to size and the customer service has always been great
Easy ordering, great customer service when help is needed.
Great quality. Came fast. Love my hat. Get a lot of compliments on my bat hat. Thank you!
Great overall, thanks! Good quality for the price. Cute item.
Product was awesome. Would buy from here again and fast shipping
Very happy with my stuff. Thank you
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Very easy to order and was shipped fast. The bride to be was so happy with the product. She just loved it.
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!

