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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,109
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Illinois
2 reviews
0 helpful votes
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Fast shipping
September 23, 2022

Fast shipping. Quality products! And the personal touches added to the bag were really nice.

Date of experience: September 22, 2022
California
1 review
0 helpful votes
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The pants are super cute
September 23, 2022

The pants are super cute. I love it so far i bet it's going to be my favorite out of every pants I have

Date of experience: September 22, 2022
Tennessee
1 review
0 helpful votes
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Everything was great although the mystery pack of t shirts were a bit small for a 2 x female

Date of experience: September 22, 2022
Texas
1 review
0 helpful votes
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It was great tons of products great website, easy to navigate and check out

Date of experience: September 22, 2022
Connecticut
1 review
0 helpful votes
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Best experience love the site. Love how I got my stuff quick

Date of experience: September 22, 2022
Illinois
2 reviews
0 helpful votes
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First time ordering from this site, really quick response

Date of experience: September 22, 2022
Florida
1 review
0 helpful votes
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First time purchasing
September 22, 2022

First time purchasing. I have a very hard time finding shirts my size (5xl). You gals/guys are awesome!

Date of experience: September 22, 2022
North Carolina
1 review
0 helpful votes
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Great...
September 22, 2022

Great... I called first to ask regarding sizes, and then went to the site and saw some great items...

Date of experience: September 22, 2022
Pennsylvania
1 review
0 helpful votes
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The website was easy to navigate and the order came quickly.

Date of experience: September 21, 2022
Oregon
1 review
0 helpful votes
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Annabelle showed up quickly and was in perfect condition!

Very happy with the purchase!

Thank you!

Date of experience: September 21, 2022
Florida
1 review
0 helpful votes
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Everything's been great
September 21, 2022

Everything's been great. I got the package earlier than i expected

Date of experience: September 21, 2022
Michigan
1 review
0 helpful votes
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Absolutely loved it!
September 21, 2022

Absolutely loved it! Instagram did as well! I'm really happy with how it arrived. The packaging was very cute and my items were secured. Also everything fit amazing and it definitely was one of my favorite outfits I've put together! Especially with the tights!

Date of experience: September 21, 2022
Florida
1 review
0 helpful votes
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The shipment was fast and the materials softer than I imagined. Definitely worth the money and I'm looking forward to buying a few more things from this site

Date of experience: September 21, 2022
Arizona
1 review
0 helpful votes
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The pants delivered were awesome and fit perfectly.

Date of experience: September 20, 2022
New York
2 reviews
0 helpful votes
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Great!
September 20, 2022

Great! Placed my order which was easy and got it in a timely fashion.

Date of experience: September 20, 2022
Pennsylvania
1 review
0 helpful votes
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It was our first time ordering, and It was easy and the shipping was fast!

Date of experience: September 20, 2022
New Jersey
1 review
0 helpful votes
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I was just a wee bit disappointed because it said in the description what every witchy mystery bag included sun glasses, and mine did not. That was sad

Date of experience: September 19, 2022
Texas
1 review
0 helpful votes
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Super fast shipping!
September 19, 2022

Super fast shipping! Great quality clothes! Truly a 10/10

Date of experience: September 19, 2022
Ohio
2 reviews
0 helpful votes
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Great experience
September 19, 2022

Great experience. My items always arrive promptly!

Date of experience: September 19, 2022
Oklahoma
1 review
0 helpful votes
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The Tripp pants were just expected, love then thank yiu

Date of experience: September 19, 2022