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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,112
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Outstanding just the way I thought it would be. Thank you

Date of experience: December 27, 2022
Texas
1 review
0 helpful votes
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The website was very easy to navigate through and all the products are dope as $#*!. Killer wicked designs. I'm not much of a christmas guy,but i was able to be a little festive with the "Hail Santa" hoodie,"Krampus" hoodie and the festive joggers. And each are very good quality material. Well worth the money.

Date of experience: December 27, 2022
Illinois
1 review
0 helpful votes
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Great experience for my wife's birthday. She enjoyed everything that we received..

Date of experience: December 27, 2022
Missouri
1 review
0 helpful votes
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I didn't want to buy the bear
December 26, 2022
Updated review

I didn't want to buy the bear. Please refund me.
I feel as though the add ons at the end of the order were a trick, but the customer service representative I spoke to was wonderful, and they refunded me. I was honestly thrilled with the customer service!

Date of experience: December 26, 2022

I didn't want to buy the bear
January 13, 2023
Previous review

I didn't want to buy the bear. Please refund me.

Date of experience: December 14, 2022
Ohio
1 review
0 helpful votes
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Product arrived on time and as described. Very happy.

Date of experience: December 26, 2022
Georgia
1 review
0 helpful votes
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My order arrived on time
December 26, 2022

My order arrived on time. The product looks like the picture. My only concern was the product was smaller than expected.

Date of experience: December 26, 2022
California
1 review
0 helpful votes
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I'd rather not
December 26, 2022

I'd rather not. No thank you. I hate surveys. It's totally annoying.

Date of experience: December 26, 2022
Washington
1 review
0 helpful votes
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Easy to order, great updates on shipping and tracking. Fast delivery. Thanks so much!

Date of experience: December 26, 2022
Oregon
1 review
0 helpful votes
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It was incredibly fast on shipping and everything from an eraser to a purse I ordered was in great qaulity

Date of experience: December 26, 2022
Michigan
1 review
0 helpful votes
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Easy website, easy ordering, fast delivery. Enjoyed the extra fun stuffs that came with the package

Date of experience: December 26, 2022
Indiana
1 review
0 helpful votes
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A company I can sink my teeth into
December 26, 2022

A company I can sink my teeth into. Received my order in a timely fashion and the products are all "Phantasm". Had a "gould" experience placing my first order.

Date of experience: December 26, 2022
Texas
1 review
0 helpful votes
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My daughter loves her skeleton pants!
December 26, 2022

My daughter loves her skeleton pants! Shipped and arrived quickly.

Date of experience: December 25, 2022
California
1 review
0 helpful votes
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Website is easy to navigate, making shopping convenient

Date of experience: December 25, 2022
Canada
1 review
0 helpful votes
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Delivered sooner than expected
December 25, 2022

Delivered sooner than expected. I like it so far. I didn't wash it yet so i can't tell what happens next.

Date of experience: December 25, 2022
Georgia
1 review
0 helpful votes
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Website is very easy to find what you want and easy check out.

Date of experience: December 25, 2022
Texas
1 review
0 helpful votes
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The fact I had to reach out several days after purchase, to get any type of info other then sales ads was unpleasant. And since I've been bombarded by ads.

Date of experience: December 25, 2022
Illinois
1 review
0 helpful votes
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It was good
December 25, 2022

It was good. No issues whatsoever. Quick shipping...

Date of experience: December 24, 2022
Tennessee
1 review
0 helpful votes
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My daughter absolutely loves her sweaters. We love you guys and can't wait to place another order

Date of experience: December 24, 2022
California
1 review
0 helpful votes
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Quick shipping and a great quality product love the free gift as well.

Date of experience: December 24, 2022
Slovenia
2 reviews
0 helpful votes
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I put another order, because I wanted to use up the...
December 24, 2022
Updated review

I put another order, because I wanted to use up the points that I got from all the previous purchases. The package arrived some time last week. I got some items for me and some for my best friend. The whole process was very fast, because I already had the items on my Wishlist, so I just choose wich ones I want. I made a mistake though, because I decided to use the points for free shipping, but when I tried to use the code that I got from the points I noticed I can't because it's for US.

Date of experience: December 24, 2022

I put this order through as a gift for my best friend
October 24, 2022
Previous review

I put this order through as a gift for my best friend.

Date of experience: October 24, 2022

The order is for my best friend and she chose them...
October 22, 2022
Previous review

The order is for my best friend and she chose them pretty fast, although it was a though decision for her.

Date of experience: October 22, 2022

I already had this item in my wishlist, so everything went fast and smooth.

Date of experience: July 28, 2022