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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,108
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Everything was exactly as displayed on the website. Quality products at a reasonable price. Love my Demonia platform combat boots. Shipping was also fast and affordable. Will recommend this site to my friends.

Date of experience: February 19, 2023
Iowa
1 review
0 helpful votes
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I am very impressed
February 19, 2023

I am very impressed. I ordered two clothing items! Quality is great! Shipping was fast and the follow through for the order was awesome!

Date of experience: February 18, 2023
Florida
1 review
0 helpful votes
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February 19, 2023

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Date of experience: February 18, 2023
California
1 review
0 helpful votes
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Fluffy cozy comfy fluffy cozy comfy fluffy cozy comfy

Date of experience: February 18, 2023
Massachusetts
1 review
0 helpful votes
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Package came fairly quickly and was easy to order and was of good quality when it arrived. Also came with some nice goodies which I appreciated.

Date of experience: February 18, 2023
Texas
1 review
0 helpful votes
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Easy, quick, no problems. Website is very easy to use without any problems shipping and receipt of complete order was fast and items were exactly as described. Everything fit perfectly and love everything. Updates were sent to me when my items were actually shipped and when the package would be arriving. Items are excellent quality. Also cute stickers and pens were sent, which I love and I will definitely use them as well as a discount code for next purchase. I have had great experience with all previous orders as well. I will definitely be purchasing more items in the future and recommend to friends. Prices for both new arrivals on the site and sale items are also very competitive with any other site with similar items. I never worry about ordering something that might not be great quality, it has always been as good or better than expected and sizing is very true to size. Thanks so much!

Date of experience: February 17, 2023
Nebraska
3 reviews
0 helpful votes
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Love this store
February 18, 2023
Updated review

Love this store. Shopping, ect is always easy. Never had any issues.

Date of experience: February 17, 2023

Easy to view all items
November 4, 2022
Previous review

Easy to view all items.

Date of experience: November 3, 2022

Easy to navigate from catagorie to category
August 5, 2022
Previous review

Easy to navigate from catagorie to category

Date of experience: August 5, 2022

Found exactly what I want
August 4, 2022
Previous review

Found exactly what I want.

Date of experience: August 3, 2022
New Mexico
1 review
0 helpful votes
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I wish I knew how the sizes were gonna fit me so I coild have better ordered for my size but for next time I know

Date of experience: February 17, 2023
California
1 review
0 helpful votes
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Easy and fun
February 18, 2023

Easy and fun. Great communication when I asked about switching a product.

Date of experience: February 17, 2023
Arizona
1 review
0 helpful votes
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Lovely!
February 18, 2023

Lovely! Order came in packaged very well and I'm absolutely in love with my order!

Date of experience: February 17, 2023
Pennsylvania
1 review
0 helpful votes
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Product was exactly as described/pictured and great quality

Date of experience: February 17, 2023
New Hampshire
1 review
0 helpful votes
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There was a great selection of the product I needed. It shipped and delivered quickly!

Date of experience: February 17, 2023
Iceland
1 review
0 helpful votes
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The delivery was quicker than i expected and i love the extra free stuff

Date of experience: February 17, 2023
Pennsylvania
1 review
0 helpful votes
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My daughter was over joyed with her birthday gifts! Myself and my daughter both love halloween and we are a little weird

Date of experience: February 17, 2023
New York
1 review
0 helpful votes
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This was my first time ordering from Vampire Freaks. I've looked and admired their selection for a while and finally decided to try them out. Shipped quickly and arrived on time. They threw in a bunch of awesome freebies too!

Date of experience: February 17, 2023
Florida
1 review
0 helpful votes
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There was an error with my initial order, but the Vampire Freaks responded to my concerns repeatedly via email and fixed the problem instead of sucking me dry! I have at least one more item saved with them and I will buy it and probably more!

Date of experience: February 17, 2023
California
1 review
0 helpful votes
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Site is easy to use
February 17, 2023
Updated review

Site is easy to use. Unique selection of products I have never seen anywhere else.

Date of experience: February 16, 2023

Easy to navigate site, unique and quirky product selection...
February 8, 2023
Previous review

Easy to navigate site, unique and quirky product selection that I definitely couldn't find in any other store or on any other website. Awaiting my first order and am very excited.

Date of experience: February 7, 2023
New Jersey
1 review
0 helpful votes
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Product is just as described and fast shipping. Thanks

Date of experience: February 16, 2023
Connecticut
1 review
0 helpful votes
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Found everything I wanted
February 16, 2023

Found everything I wanted. I can't wait for the bodysuit to get here!
Eta: the bodysuit arrived. I love it! I am going to look so good for my 40th birthday!

Date of experience: February 16, 2023
New Mexico
1 review
0 helpful votes
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The website was easy to use and very fast shipping

Date of experience: February 16, 2023