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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,108
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Pennsylvania
2 reviews
2 helpful votes
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I'm in love with my new creeper shoes! Thank you so much for having quality products

Date of experience: March 19, 2023
Canada
1 review
2 helpful votes
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I ordered 2 pair gloves and was Very happy with quality since i thought they were not expensive.

Date of experience: March 19, 2023
Illinois
1 review
2 helpful votes
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It came quickly
March 19, 2023

It came quickly. The belt has the best quality and cant wait to wear it for an upcoming concert.

Date of experience: March 18, 2023
Kentucky
1 review
2 helpful votes
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It was good, love it great quality and good service

Date of experience: March 18, 2023
Florida
1 review
2 helpful votes
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It was fast and easy!
March 18, 2023

It was fast and easy! I ordered a hand fan, and a parasol. The parasol was perfect, but the hand fan was just a little bigger than I expected and was hoping for. But that was my mistake, otherwise perfect!

Date of experience: March 18, 2023
Ohio
1 review
2 helpful votes
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Loved it all!
March 18, 2023

Loved it all! The only thing I would change is i prefer zip up hoodies but I love it anyway I will definitely still wear it

Date of experience: March 18, 2023
Florida
1 review
2 helpful votes
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Experience was good, although I was charged for my purchase twice and it took over a week to have the second charge put back into my account. Also, the boots are great, but after wearing them a few times there is already some damage to the bottom of the platforms - though that is probably a Demonia problem and not a VampireFreaks problem.

Date of experience: March 18, 2023
Kansas
1 review
2 helpful votes
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What is there to describe?
March 18, 2023

What is there to describe? I searched $#*!. I found $#*!. I bought awesome $#*!.

Date of experience: March 17, 2023
Illinois
1 review
2 helpful votes
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The shirts are very soft and the size fits really well. Seems to be a good quality.

Date of experience: March 17, 2023
Louisiana
1 review
2 helpful votes
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Awesome customer service and delivery time very punctual

Date of experience: March 17, 2023
GB
1 review
2 helpful votes
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Good quality products that arrived on day 10 of what I got told could be 10-30 days so very happy with that. Only thing stopping me buying as often as I'd like is postage as it's a tad expensive for England.

Date of experience: March 17, 2023
Kansas
1 review
2 helpful votes
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I loved everything I got great quality and wonderful timing on delivery! 100% recommend to my friends!

Date of experience: March 16, 2023
Minnesota
1 review
2 helpful votes
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Easy to do business with, easy to shop, and fast shipping

Date of experience: March 16, 2023
Maine
1 review
2 helpful votes
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Easy, fast, and loved the products
March 16, 2023

Easy, fast, and loved the products. Shipped in a decent amount of time.

Date of experience: March 16, 2023
New York
1 review
2 helpful votes
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I very much liked the shirts I received. Especially the malice in wonderland.

Date of experience: March 15, 2023
Ohio
1 review
1 helpful vote
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Product is rather over priced for what I received but is functional

Date of experience: March 15, 2023

Web site is easy to use
February 28, 2023
Previous review

Web site is easy to use

Date of experience: February 28, 2023
Kentucky
1 review
0 helpful votes
Follow Kia K.
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Loved everything, the Tripp pants were too, that's why I decided to send them back, but I wasn't sure what size to get either... been over a decade since I had bought a pair. Thank you!

Date of experience: March 15, 2023
New Hampshire
1 review
0 helpful votes
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Googled and found site
March 15, 2023

Googled and found site. Placed order and arrived quickly with bonuses. Very happy customer. Will be returning.

Date of experience: March 15, 2023
Texas
1 review
0 helpful votes
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I ordered wrong size and process was a breezy. Only thing missing was getting an email that merchant received item. Other than that, great.

Date of experience: March 15, 2023
California
1 review
0 helpful votes
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I love my bag thanks so much I freaking love it I'm obsessed!

Date of experience: March 14, 2023