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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,125
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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It was great no issues at all and shipping was fast

Date of experience: August 18, 2023
South Carolina
1 review
0 helpful votes
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It was good
August 19, 2023

It was good. My package arrived on time so I didn't have to worry about what to wear for back to school. Skirt fits decently.

Date of experience: August 18, 2023
Canada
1 review
0 helpful votes
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Your product is amazing
August 19, 2023

Your product is amazing. Soft and great quality.
Unfortunately I missed where it said I would have to pay fees in order to receive my delivery in Canada. With the exchange in currency plus paying again it overall very expensive.

Date of experience: August 18, 2023
Connecticut
1 review
0 helpful votes
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Easy order!
August 19, 2023

Easy order! Fast delivery! Fabulous extras and packaging!

Date of experience: August 18, 2023
Oklahoma
1 review
0 helpful votes
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I have purchased a few times on here and the items are amazing! I just got the mystery subscription,I can't wait to see what I get!

Date of experience: August 18, 2023
GB
1 review
0 helpful votes
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Amazing, super fast delivery and lots of nice stuff extra.

Date of experience: August 18, 2023
Oklahoma
1 review
0 helpful votes
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Loved the free gift, it was a pen, I had no idea we got a gift with purchase.
Noticed the plastic wrapping on the purse is starting to peel. Otherwise good stuff

Date of experience: August 18, 2023
Illinois
1 review
0 helpful votes
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Delivery came on time and was packed well. Everything was in tact.

Date of experience: August 18, 2023
North Carolina
1 review
0 helpful votes
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Ordering was easy, Timely delivery and accurate sizing.

Date of experience: August 17, 2023
Michigan
1 review
0 helpful votes
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Great overall experience, order arrived on time and everything was what my daughter wanted.

Date of experience: August 17, 2023
Michigan
1 review
0 helpful votes
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I absolutely love my hoodies!
August 17, 2023

I absolutely love my hoodies! The free stickers, pen, and button were so generous and thoughtful! I also appreciate your customer service! I had a last minute change on a size, and you took care of it for me! Shipping was fast, and loved the bag my items came in!

Date of experience: August 17, 2023
New Hampshire
1 review
0 helpful votes
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Love this bag, and fast shipping
August 17, 2023

Love this bag, and fast shipping. It matches me perfectly

Date of experience: August 17, 2023
Massachusetts
1 review
0 helpful votes
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Date of experience: August 17, 2023
Wisconsin
1 review
0 helpful votes
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Fast and above expected service and delivery. Great diversity in product.

Date of experience: August 17, 2023
Canada
1 review
0 helpful votes
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Great doing business with you guys!
August 17, 2023

Great doing business with you guys! I will buy again!

Date of experience: August 17, 2023
Utah
1 review
0 helpful votes
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The strap of one side isn't sewn on the bathing suit
August 17, 2023
Updated review

The strap of one side isn't sewn on the bathing suit

Date of experience: August 17, 2023

I can't find where the estimated time of arrival for...
September 4, 2023
Previous review

I can't find where the estimated time of arrival for my package is.

Date of experience: August 5, 2023
Canada
1 review
0 helpful votes
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Fast shipped and great quality product for the price! I will buy again from the site!

Date of experience: August 17, 2023
Michigan
2 reviews
0 helpful votes
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Exactly what I wanted
August 17, 2023

Exactly what I wanted. Great quality. Will shop there again. Fast service

Date of experience: August 17, 2023
Illinois
1 review
0 helpful votes
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Fast shipping and absolutely loved my items! Look forward to ordering more!

Date of experience: August 17, 2023
Oklahoma
1 review
0 helpful votes
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Thank you for being easy!
August 16, 2023

Thank you for being easy! Your order came fast and through my mail box which I love! Thank you so so much! He really loves the hoodie!

Date of experience: August 16, 2023