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From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was great no issues at all and shipping was fast
It was good. My package arrived on time so I didn't have to worry about what to wear for back to school. Skirt fits decently.
Your product is amazing. Soft and great quality.
Unfortunately I missed where it said I would have to pay fees in order to receive my delivery in Canada. With the exchange in currency plus paying again it overall very expensive.
Easy order! Fast delivery! Fabulous extras and packaging!
I have purchased a few times on here and the items are amazing! I just got the mystery subscription,I can't wait to see what I get!
Amazing, super fast delivery and lots of nice stuff extra.
Loved the free gift, it was a pen, I had no idea we got a gift with purchase.
Noticed the plastic wrapping on the purse is starting to peel. Otherwise good stuff
Delivery came on time and was packed well. Everything was in tact.
Ordering was easy, Timely delivery and accurate sizing.
Great overall experience, order arrived on time and everything was what my daughter wanted.
I absolutely love my hoodies! The free stickers, pen, and button were so generous and thoughtful! I also appreciate your customer service! I had a last minute change on a size, and you took care of it for me! Shipping was fast, and loved the bag my items came in!
Love this bag, and fast shipping. It matches me perfectly
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Fast and above expected service and delivery. Great diversity in product.
Great doing business with you guys! I will buy again!
The strap of one side isn't sewn on the bathing suit
I can't find where the estimated time of arrival for my package is.
Fast shipped and great quality product for the price! I will buy again from the site!
Exactly what I wanted. Great quality. Will shop there again. Fast service
Fast shipping and absolutely loved my items! Look forward to ordering more!
Thank you for being easy! Your order came fast and through my mail box which I love! Thank you so so much! He really loves the hoodie!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members