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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,112
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
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Shipping was slow but otherwise fine
September 8, 2023

Shipping was slow but otherwise fine. Here have fifty characters cuz apparently I need to work to review your job for you

Date of experience: September 8, 2023
New Jersey
1 review
0 helpful votes
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Vampirefreaks gave me the clap and signed me up for...
September 8, 2023
Updated review

Vampirefreaks gave me the clap and signed me up for a bunch of spam

Date of experience: September 8, 2023

Best of all time since small times YA HEARD adfa dfasd
September 5, 2022
Previous review

Best of all time since small times YA HEARD adfa dfasd

Date of experience: September 5, 2022
Czechia
1 review
0 helpful votes
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My experience with vampirefreaks is pretty good, the pullover is awesome, my only concern was the shipment because I'm from Europe and not the US, it was more expensive than I thought but for a Lovecraft hoodie it was worth it.

Date of experience: September 8, 2023
Massachusetts
1 review
0 helpful votes
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Products are great, service is great, website is easy to navigate, overall, good experience and would recommend!

Date of experience: September 8, 2023
California
1 review
0 helpful votes
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Products are amazing, shopping around on the website was fun, and shipping was quick!

Date of experience: September 7, 2023
Canada
1 review
0 helpful votes
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Only ordered twice from VF but my experiences were great. Fast delivery, good quality, sizes true to size charts, and I love the tiny gifts sent with the items (stickers, pens, etc) <3

Date of experience: September 6, 2023
North Carolina
1 review
0 helpful votes
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Bought as a gift, as far as I know the recipient was very pleased.

Date of experience: September 6, 2023
Texas
1 review
0 helpful votes
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This is a great store to shop at, I've bought from them before. I love that there are lots of little things you can add to your cart especially when you're only $5 away from free shipping! Took a bit for the order to process but once it was finalized it was delivered quickly and I'm a happy customer.

Date of experience: September 6, 2023
California
2 reviews
0 helpful votes
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Found what I needed, ordered and received what I wanted!
It'll Keep me satisfied! Yes I will order from Vampire Freaks again!

Date of experience: September 6, 2023
Virginia
1 review
0 helpful votes
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Love my tank and my belt!
September 6, 2023

Love my tank and my belt! Great quality and fit thanks so much!

Date of experience: September 6, 2023
Washington
1 review
0 helpful votes
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The material of the shirts was very nice, silky and soft with some stretch. I'd say they run true to size, I ordered 2 men's 4xl for my husband and I and we both wear a men's 3xl, I wanted something a bit baggies and the 4xl was perfect for both of us.

Date of experience: September 6, 2023
Georgia
1 review
0 helpful votes
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Products were great quality and I was happy to get some fun freebies, too! I have already washed my sweater twice because I'm basically living in it. Colour, fit, print, and stitching are all solid. I'm happy I invested :D

Date of experience: September 6, 2023
Texas
1 review
0 helpful votes
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It was a great experience…
September 6, 2023

It was a great experience…. Website was easy to navigate and checkout was easy! Will definitely shop again

Date of experience: September 6, 2023
Canada
1 review
0 helpful votes
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I first saw this by an random advertisement on Facebook. A pretty well placed advertisement I was looking to get a coat that was more goth thean the one that I bought on amazon lets say I wasn't dispointed when I say all the goats available on VampireFreaks

Date of experience: September 6, 2023
Texas
1 review
0 helpful votes
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I personally love this site!
September 6, 2023

I personally love this site! They have all the best stuff for decorating yourself and your home.

Date of experience: September 6, 2023
Wisconsin
1 review
0 helpful votes
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Shipped out and delivered quick and secure, packed up all nice. Wonderful service.

Date of experience: September 6, 2023
California
1 review
0 helpful votes
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Great variety of products and brands
September 6, 2023

Great variety of products and brands. I didn't use a discount code successfully at first,I shot an email to the customer service and they replied fast and helped me to get an refund. Delivery was fast too products are as described. I also recieved some small gift which are super cute. 10/10

Date of experience: September 6, 2023
Texas
1 review
0 helpful votes
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I honestly loved this purchase a lot!
September 6, 2023

I honestly loved this purchase a lot! The hoodie and two shirts were amazing, along with the bag and little gifts! I use the bag on a daily now!

Date of experience: September 6, 2023
GB
1 review
0 helpful votes
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The goods were amazing but after being charged £22.00 GBP shipping, then being notified of further import taxes of £42.00 GBP I certainly will not be buying from you again!

Date of experience: September 6, 2023
New York
1 review
0 helpful votes
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Quick and quality items. Good prices
September 5, 2023

Quick and quality items. Good prices. Worth every penny.

Date of experience: September 5, 2023