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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
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Ordering from VampireFreaks was super easy, barely an inconvenience.
Good and unique products. Impressively Fast shipping.
Prompt service. Quality product. The extra little gifts, stickers, pen, etc were delightful. Will buy from again.
Bought the VF sticker pack and VF syringe pens in red as part of my Halloween gift bag Idea. I was very pleased with both purchases! The pen writes nice and the stickers are cool
I absolutely adore the pants that I got, i plan on purchasing more pants in the future :) amazing shop and amazing products. Couldnt be happier
Love it! I felt for sure I had missed out on that mirror, but put my email in to be notified just in case. It was quite a nice surprise to get the text that it was available again! I didn't miss out this time!
I absolutely love everything about VampireFreaks! From inventory, prices, shipping and quality everything is designed for the customer. Will shop again for sure.
Cool stuff easy to order and got to my house in a timely manner
Fast shipping and sizing was perfect on the sweatshirt! Glad I used the size chart on the website to make my decision.
Quick and easy. Goods as described on line. They kept me informed regarding delivery, until I received the goods.
I loved my shirts thank you so much definitely will order again! Fast shipping as well!
Was very cool n easy purchase w cool clothes and designs
Nice and easy. Well done! I really love the vintage vibe it has as well.
They always have what I'm snooping for in the darkest of fashion.
Been a fan/ member of VF since 2009. Always happy and proud of my community.
Cool pants awesome pants very epic pants that u can use to look cool
Good:)………………………………………………………………………………………………………………….
Product seems a bit smaller then advertised but it is still very nice
Shipping was fast, I received stickers and a really cool pen with my order! Unfortunately the pants I ordered are a little too big, but I like them enough that I'm not going to return them.
Great I would definitely recommend my product is exactly what I was looking for
Needed to return for different size. No complications whatsoever.
Website is easy to navigate and easy process overall to get some killer gear.
Couldn't decide what I wanted so I did a mystery bag and it was awesome! I got additional items also, and the experience was great. Sharing stickers with friends.
Absolutely loved all the items I bought. My only negative is as I live in Ireland extra customs charges of 104 euro were added so it adds to the overall price. You were the only place I could get the items I wanted so I was prepared to pay the extra cost but it does put me off on regular purchasing. But saying that your products and online shop are brilliant so I will be back for items only you stock. Delivery speedy.
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!

