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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,107
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Love the store and fast service
December 11, 2023

Love the store and fast service. I have goth tastes and this store provides a quality product. Thank you!

Date of experience: December 11, 2023
Ohio
1 review
0 helpful votes
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Love how easy the website was to nevagite and how quickly I received my purchases

Date of experience: December 11, 2023
New York
1 review
0 helpful votes
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Good experience no complaints easy to find what I was looking for..

Date of experience: December 10, 2023
Georgia
1 review
0 helpful votes
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The item I ordered was received quickly, and I was so happy with the product and the customer care.

Date of experience: December 9, 2023
Massachusetts
1 review
0 helpful votes
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I love the product I received and would order again

Date of experience: December 8, 2023
California
1 review
0 helpful votes
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The reindeer cat had a broken antler but I fired it

Date of experience: December 7, 2023
Alabama
1 review
0 helpful votes
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Loved the look of the product but it came damaged, so i had to fix it before gifting it.

Date of experience: December 7, 2023
Colorado
1 review
0 helpful votes
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Free stickers came with my package
December 7, 2023

Free stickers came with my package. Also I got a text when it was delivered which was helpful.

Date of experience: December 6, 2023
Canada
2 reviews
0 helpful votes
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Great service all round, product was super great, along...
December 6, 2023
Updated review

Great service all round, product was super great, along with speedy delivery.

Thank you

Date of experience: December 6, 2023

Great service, spoke with customer service agent on...
September 29, 2023
Previous review

Great service, spoke with customer service agent on the phone, and she handle my order while on the phone making sure item was ready for shipping. Thank you so much

Date of experience: September 29, 2023
GB
1 review
0 helpful votes
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Amazing item, it fits perfectly and has gotten me lots of compliments. Thank you

Date of experience: December 6, 2023
Michigan
1 review
0 helpful votes
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It was good my package came and i liked it a lot yay

Date of experience: December 6, 2023
GB
1 review
0 helpful votes
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Great product, reasonable price, good delivery time
December 6, 2023
Updated review

Great product, reasonable price, good delivery time. I highly recommend and would purchase from here again.

Date of experience: December 6, 2023

So far so good
November 6, 2023
Previous review

So far so good

Date of experience: November 6, 2023
Texas
1 review
0 helpful votes
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My order arrived very fast, i placed it one day and it arrived only like 5 days later. Good quality material too.

Date of experience: December 6, 2023
California
1 review
0 helpful votes
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At first, my order was delayed because of a strike that prevented it from being delivered but I got it

Date of experience: December 6, 2023
Oregon
1 review
0 helpful votes
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So far it's been great!
December 6, 2023

So far it's been great! Good product and customer service was great. Shipping took a while but that's not on them it was the holiday season!

Date of experience: December 5, 2023
Colorado
1 review
0 helpful votes
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This is one of my favorite places to shop!
December 6, 2023
Updated review

This is one of my favorite places to shop! As a seasoned Eldergoth, I appreciate the variety of items available. I shop both for myself and my one spawn who has embraced the darkness. Two bony thumbs way up.

Date of experience: December 5, 2023

Geez, I love this store!
November 16, 2022
Previous review

Geez, I love this store!

Date of experience: November 16, 2022

I love this site!
July 31, 2020
Previous review

I love this site! As a multi-generational Goth family, we're always finding new goodies.

Date of experience: July 31, 2020
GB
1 review
0 helpful votes
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Great products and quality but confusing delivery timings

Date of experience: December 5, 2023
Minnesota
1 review
0 helpful votes
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Everything was as expected!
December 5, 2023

Everything was as expected! I had no problems whatsoever.

Date of experience: December 4, 2023
Texas
1 review
0 helpful votes
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I've ordered from Vampirefreaks multiple times and I always get everything exactly as ordered with some very thoughtful packing and shipping. It arrived fast everytime.

Date of experience: December 3, 2023
Colorado
1 review
0 helpful votes
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Thanks, y'all!
December 3, 2023

Thanks, y'all! The mystery bag was great! Excellent choices.

Date of experience: December 3, 2023