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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Love the store and fast service. I have goth tastes and this store provides a quality product. Thank you!
Love how easy the website was to nevagite and how quickly I received my purchases
Good experience no complaints easy to find what I was looking for..
The item I ordered was received quickly, and I was so happy with the product and the customer care.
I love the product I received and would order again
The reindeer cat had a broken antler but I fired it
Loved the look of the product but it came damaged, so i had to fix it before gifting it.
Free stickers came with my package. Also I got a text when it was delivered which was helpful.
Great service all round, product was super great, along with speedy delivery.
Thank you
Great service, spoke with customer service agent on the phone, and she handle my order while on the phone making sure item was ready for shipping. Thank you so much
Amazing item, it fits perfectly and has gotten me lots of compliments. Thank you
It was good my package came and i liked it a lot yay
Great product, reasonable price, good delivery time. I highly recommend and would purchase from here again.
My order arrived very fast, i placed it one day and it arrived only like 5 days later. Good quality material too.
At first, my order was delayed because of a strike that prevented it from being delivered but I got it
So far it's been great! Good product and customer service was great. Shipping took a while but that's not on them it was the holiday season!
This is one of my favorite places to shop! As a seasoned Eldergoth, I appreciate the variety of items available. I shop both for myself and my one spawn who has embraced the darkness. Two bony thumbs way up.
I love this site! As a multi-generational Goth family, we're always finding new goodies.
Great products and quality but confusing delivery timings
Everything was as expected! I had no problems whatsoever.
I've ordered from Vampirefreaks multiple times and I always get everything exactly as ordered with some very thoughtful packing and shipping. It arrived fast everytime.
Thanks, y'all! The mystery bag was great! Excellent choices.
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!

