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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
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Fast shipping, product as displayed everything in good condition
I absolutely hate filling these stupid questionnaires out if you had done a bad job I would've let you know. Instead you ruined a perfectly good transaction with this dumb questionnaire.
Tbh the designs on this website are incredible, and it was hard to pick just a few out for christmas presents. The black friday deals made everything soo worth it! But everything is still pretty fairly priced for the quality. All my items came true to size and i was very happy with the whole experience. I'll be shopping this site again for SURE
The product was amazing and was more then I actually expected it to be.
Fast shipping! And all the items I ordered were fabulous!
The item was as described and pictured, shipping was quick, communication was spot on.
Ordered this skirt for my daughter and she absolutely loved it! It fits great and looks fantastic.
Easy to navigate website, fast shipping, beautiful quality products
I like the products. Just wish there was a free shipping over a certain amount spent - there were several more items I would've bought.
Merchandise is good quality and delivery was prompt. Also used customer service for help and was pleased with the responses.
It looks nice. Just personally I'm not big on demonic stuff so I wasn't huge on the grim reapers. The jacket fit but the shoulders are extremely sharp so it looks funny
The vest was a Christmas gift and it is too small. I would like to send it back and exchange it for a 2XL. Is this doable?
The parcel sending from vampire freaks was prompt however the delivery of the parcel once it reached Australia took much too long and was very hard to track and trace with local couriers - the product however was great once it did arrive
The dress i ordered is beautiful, I got a discount because it was my first purchase from VampireFreaks, and I was able to stay updated on the status of my package through the delivery process
Shipped quickly, easy shopping process, good quality merchandise
My items came in a timely manner and are exactly what I ordered. They are gifts so I have not opened anything yet to see the final results but so far so good.
Ordering was easy, and it arrived quickly. The sweatshirt was as nice as what was shown in the photos and the package included a couple of cool freebies.
Site was easy to navigate and order was easy to place and track. Lots of selections and choices new merchandise comes through all the time which is cool.
I love shopping from vampire freaks, the sale prices are decent, the clothes are cool, and the packages are always handled with care.
Amazing and easy my wife is a huge fan of the products so it was a win win.
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!

