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From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The hoodie is PERFECT. Soft, warm, the size was great and the print looks amazing. I got many compliments on it and most of all, it fills my cold, black heart with cozy glee. Ordering and recieving was fast and easy.
Package took a while to arrive, but that's no problem as I'm very patient! I love my new clothes 🖤🖤🖤
Fast shipping
East site to navigate
Quality is definitely top notch
Love the stickers and delivery was quick and secure
I loved my shirt my bf bought for me. I want to buy something again.
I love the unique products that I can get at an affordable price, my items always ship quick and all the little freebies are always so fun to find!
Great products easy ordering and good tracking quick easy ordering and fast delivery
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I saw an ad for something that reminded me of someone and bought it. It was fine.
Super fast shipping and the sizing was true to my measurements!
Great selection! Everything fits great! I love everything they have and shopping online was so easy.
Fast shipping and great quality sweat pants. They aren't too thick to where you'd sweat but they aren't too thin to where you'd be cold. Will definitely be ordering again.
The product was fine but a size too large. Started the return process and found out I had to pay for the shipping. The shipping was about $50 so kept the boots that don't fit. So I get it my fault for not reading the fine print but will never order from VF again.
My teen loves the items. Thank you for going all out and including extras.
It was hard to pick something since there was quite a bit of cool stuff, but the mug I ended up getting was perfect, it's my new favorite mug
Bad advertising shows 10% off first order, actually you don't get that 10% off until your SECOND order.
Product ordered arrived on time in perfect condition
Item got to me, looked exactly as pictured and didn't take too long.
Have purchased many times from Vampire Freaks. I always come back.
Shipping takes a bit but that is the option I had selected. Great company and prices
As described and decent delivery time. The stickers were cool too!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members