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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,108
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

New York
2 reviews
0 helpful votes
Follow Ann M.
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Love the pants and it was delivered quickly. Thank you. I will be ordering again!

Date of experience: June 3, 2024
Arizona
1 review
0 helpful votes
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Great quality & fast service!
June 14, 2024

Great quality & fast service! I was very surprised by how quickly my purse arrived! And the quality! 💜

Date of experience: June 3, 2024
Nevada
1 review
0 helpful votes
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The Skele-Axolotl was SO darn cute
June 14, 2024
Updated review

The Skele-Axolotl was SO darn cute. I bought two and gave the extra to a family member. The items are always well made and every order I place, opening the box is like having the BEST holiday gift experience EACH time!

Date of experience: June 3, 2024

Love it, great customer service and easy to shop
July 19, 2021
Previous review

Love it, great customer service and easy to shop. I had fun opening up the products!

Date of experience: July 19, 2021
Ohio
1 review
0 helpful votes
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I love how you are plus-size, lgbtq, friendly, and sell good quality shoes that I have been looking for.

Date of experience: June 3, 2024
Minnesota
2 reviews
0 helpful votes
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Great online shopping experience!
June 14, 2024

Great online shopping experience! Love my items! Good prices and everything came really quickly

Date of experience: June 3, 2024
New York
1 review
0 helpful votes
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Ordered the Beetle M-line maxi dress and it arrived so quickly and was just as described and pictured, great shopping experience, will order again

Date of experience: June 3, 2024
Singapore
1 review
0 helpful votes
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Smooth dispatch and all, it's just that international shipping is SO expensive compared to almost every other online store. I can't afford to order from here again when the shipping is that price.

VampireFreaks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 3, 2024
New York
1 review
0 helpful votes
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Very quick and efficient!
June 13, 2024

Very quick and efficient! Loved the quality and little goodies included.

Date of experience: June 3, 2024
Ohio
1 review
0 helpful votes
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It was fast, efficient, and gave realistic arrival dates..

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
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These guys are awesome!
June 13, 2024

These guys are awesome! Shirts are great! Definitely ordering again!

Date of experience: June 3, 2024
Georgia
1 review
0 helpful votes
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Was awesome product and service
June 13, 2024

Was awesome product and service. Will be ordering again and will refer

Date of experience: June 3, 2024
Massachusetts
2 reviews
0 helpful votes
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I love Vampire Freaks and shop the store often! I love the variety, plus the prices are often reasonable.

Date of experience: June 3, 2024
Massachusetts
1 review
0 helpful votes
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I couldn't wate to try the pants on they fit perfectly on me even though I'm a bigger guy thank you so much for your speedy delivery I got them sooner then expected.

Date of experience: June 3, 2024
Maryland
1 review
0 helpful votes
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The delivery was fast and the packaging was in good shape when it arrived. It was an awesome tshirt that fits great!

Date of experience: June 3, 2024
New Hampshire
1 review
0 helpful votes
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Amazing love the shirts i bought can't wait to buy more clothing in the future.

Date of experience: June 3, 2024
Illinois
1 review
0 helpful votes
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Shipping was absolutely incredible and fast, and the product is the real deal. Will be recommending them to my friends

Date of experience: June 3, 2024
Ohio
1 review
0 helpful votes
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Great product, fast shipping excellent follow up. Will order again and would recommend!

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
Follow Jennifer H.
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It was a great experience and the swimsuit arrived in a timely manner.

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
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Quick shipping, perfect condition, and free goodies thrown in the bag!

Date of experience: June 3, 2024
South Carolina
1 review
0 helpful votes
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Everything arrived nicely packaged and in a timely manner!

Date of experience: June 3, 2024