Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of VampireFreaks

VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
grey stargrey stargrey stargrey stargrey star

VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,108
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Phoenix X.
Unfollow Phoenix X.
Share Review
Report Review

Designs were beautiful
August 7, 2024

Designs were beautiful. One of my items came with a slight chip. I do wish the mirror was bigger, but the dimensions in the item description are accurate, so it's not a dealbreaker.

Date of experience: July 28, 2024
California
1 review
0 helpful votes
Follow Kristin X.
Unfollow Kristin X.
Share Review
Report Review

Great company that cares about their customers and the goth subculture

Date of experience: July 28, 2024
Canada
1 review
0 helpful votes
Follow Lausanne K.
Unfollow Lausanne K.
Share Review
Report Review

Thank you my son like the stuff he ordered. They arrived late but it's ok.

Date of experience: July 27, 2024
France
1 review
0 helpful votes
Follow Frederic W.
Unfollow Frederic W.
Share Review
Report Review

Very responsive site, exceptional product at a very good price and thanks to the choice of shipping services offered and ordering from Europe, I received my item extremely quickly. Perfect, THANK YOU very much!

Date of experience: July 27, 2024
Oregon
1 review
0 helpful votes
Follow Batticus E.
Unfollow Batticus E.
Share Review
Report Review

It was a pleasure doing buisness with Vampire Freaks. My first haul was amazing! From this day forward my choice for exquisite taste in dark attire will be Vampire Freaks. Outstanding service and insane sales all the time. Thank you VF and keep the underground movement undead!

Date of experience: July 27, 2024
Florida
1 review
0 helpful votes
Follow Gabrielle G.
Unfollow Gabrielle G.
Share Review
Report Review

Great shipping, awesome product, And had an easy experience!

Date of experience: July 27, 2024
Wisconsin
1 review
0 helpful votes
Follow Heather D.
Unfollow Heather D.
Share Review
Report Review

Wonderful!
August 6, 2024

Wonderful! Speedy delivery and great products! The fabric is soft and thick enough to stay warm!

Date of experience: July 27, 2024
New York
1 review
0 helpful votes
Follow Kelly H.
Unfollow Kelly H.
Share Review
Report Review

Very satisfied and happy with my purchase. My items came fast and lived up to my expectations

Date of experience: July 27, 2024
Indiana
1 review
0 helpful votes
Follow Bryanna W.
Unfollow Bryanna W.
Share Review
Report Review

Exactly as described, great item!
August 6, 2024

Exactly as described, great item! Thank you for a great shopping experience!

Date of experience: July 27, 2024
Pennsylvania
1 review
0 helpful votes
Follow Edward N.
Unfollow Edward N.
Share Review
Report Review

Amazing and the woman was kind when I called over the phone to check that status of my order. Thank youuuu

Date of experience: July 27, 2024
California
1 review
0 helpful votes
Follow Brandon U.
Unfollow Brandon U.
Share Review
Report Review

Love this wallet so much, always flex it to my friends and coworkers and people around me in my life. So cool:^)

Date of experience: July 27, 2024
Florida
1 review
0 helpful votes
Follow Maria P.
Unfollow Maria P.
Share Review
Report Review

Shipping was faster than expected and the dress fits really well

Date of experience: July 26, 2024
Texas
1 review
0 helpful votes
Follow Christina K.
Unfollow Christina K.
Share Review
Report Review

I received my order in great condition and was very satisfied with my items.

Date of experience: July 26, 2024
California
1 review
0 helpful votes
Follow Faris P.
Unfollow Faris P.
Share Review
Report Review

Site was easy to navigate, all fees were transparent. Product met expectations and now is a key part of my wardrobe.

Date of experience: July 26, 2024
Delaware
2 reviews
0 helpful votes
Follow Claire D.
Unfollow Claire D.
Share Review
Report Review

Item arrived quickly, high quality, very happy with my order.

Date of experience: July 26, 2024
New York
1 review
0 helpful votes
Follow Janet E.
Unfollow Janet E.
Share Review
Report Review

Excellent quality clothing!
August 5, 2024

Excellent quality clothing! Quick shipping. Beautifully designed!

Date of experience: July 26, 2024
Minnesota
1 review
0 helpful votes
Follow Tayah I.
Unfollow Tayah I.
Share Review
Report Review

Ordering was fast and easy and the product got to me fast, products are high quality as well!

Date of experience: July 26, 2024
Arizona
1 review
0 helpful votes
Follow Beatriz Z.
Unfollow Beatriz Z.
Share Review
Report Review

It was a good experience got here on time did not have any problems at all

Date of experience: July 25, 2024
Minnesota
1 review
0 helpful votes
Follow Abby M.
Unfollow Abby M.
Share Review
Report Review

No complaints here!
August 4, 2024

No complaints here! Ordered pants I wanted, got them within a couple weeks!

Date of experience: July 25, 2024
District of Columbia
1 review
0 helpful votes
Follow Megan W.
Unfollow Megan W.
Share Review
Report Review

Super fast shipping, and really communicative to make sure I knew where my stuff was every step of the way! :)

Date of experience: July 25, 2024