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From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Awesome shop! I got exactly what I asked for and in a really quick time!
It was a very good process from beginning to end.
And the products were absolutely amazing.0
Always a great experience shopping with VampireFreaks! Fast service and I love the creepy cute mail packages!
Great selection- sizes sometimes out of stock :( don't like paying import fees- they're high
Beautiful dress, soft and stretchy material. Just as described.
Was Absolutely the Greatest with receiving everything on time
I typically wear a size large, but when I ordered the women's razor back tank top in a size large it was way too small.the exchange process was seamless!
Great products, great service
I love the tops I got, and the leggings
Site is easy to navigate. Enjoyed items I received. Nice quality
Got to me fast and was perfect! Purchased a sticker and it fit exactly where I wanted it to go!
Easy checkout, fast shipping, and the item came on time! I am very satisfied!
Customer service did a great job responding and resolving the issue extremely fast.
Shipping took almost 4 weeks but that's possibly due to customs and I had to pay an additional shipping charge at the post office but otherwise I am very happy. My wife loves all the gifts I bought her.
Love the products offered here. VampireFreaks might as well be a household name in the goth community. Hard to hate. Thanks for the great products and service
Best online Goth Store in the business! I remember when I was a wee lad barely getting into the culture in the 2000's discovering this website, now as an adult I can finally purchases what I always wanted from them! Continue the good fight, and stay vampire freaks!
Wonderful. I will be a repeat customer I've ordered clothes and bags and slippers and everything has been awesome.
It came nicely wrapped and the texture inside the sweater is soft and warm.
Cheaper than at Spencer's and great quality wallet, shipping was delayed but because of the hurricane but made it pretty quickly anyway.
Nice extra and fast shipping. I'm happy it was og tripp nyc and not some knock off will definitely buy from here again.
Love the umbrella so spooky :D great online shop, cool stuff, will be buying more soon :)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members