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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,109
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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This was my first order with VampireFreaks.
My experience, start to finish, was a solid 5 stars.
I found:
-accuracy in detail/measurement of products
-swift, accurate and seamless delivery
-excellent items! I was VERY pleased with quality and NO gross "chemical" smell ("cat urine" smell? Nope!👍) *exception: extremely faint 'new clothes smell (similar to Walmart/Forever 21/etc new clothing) which I personally enjoy, perhaps others may not. Nothing a day or two out of packaging wouldn't fix🤷🏻‍

Very satisfied! I will be ordering again, based on my experience

Thank you, VampireFreaks!

Date of experience: August 26, 2024
Texas
1 review
1 helpful vote
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I love the bathing suit I ordered
September 5, 2024

I love the bathing suit I ordered. Really the only issue I have is with the arm holes being pretty low so when I adjust my chest, it spills out a lot on the sides. But I plan to wear a bikini top underneath to help. Other than that, if fit perfectly!

Date of experience: August 26, 2024
New York
1 review
0 helpful votes
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The products are high quality
September 5, 2024

The products are high quality. Website is easy to navigate and I'm very pleased with my order

Date of experience: August 26, 2024
Texas
1 review
0 helpful votes
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I was very excited to find options in my size. It's never easy to find stylish clothing as MtF trans

Date of experience: August 26, 2024
Texas
1 review
0 helpful votes
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VampireFreaks has become a sort of go-to for basic, but quality necessities. It's hard to go wrong with the simple cotton clothing and print model, looks good on everyone, the natural cotton material last a long time, and for whatever reason most store fronts don't have nice enough art that you'd actually want to wear out in public(VampireFreaks ranges from nice stuff, to downright SUPERB)
A general issue with a lot of alt fashion is the rise of synthetics, polyester/faux leather which tends to be either less durable, or less comfortable when you're actually out clubbing or hitting concerts, which is where you'd really want to show off your clothing choices, I find myself coming back for how reliable the formula is to pick a graphic piece, some nice pants, and know I can trust it to last me a long while and look good while doing it, at a surprisingly reasonable price no less.
The special offers are fun, and I appreciate how VampireFreaks opens itself up as a storefront for other brands, a lot of times I find myself browsing, and end up finding a few things I like that go well with whatever I'm buying at the moment.
I come back to shop because VampireFreaks is more of a reliable staple than anything else when you're unsure what to go for, and in a way it tickles that collectors itch seeing the new designs that come out periodically and getting the chance to grab the ones you'd like.
Bonus points to whoever packages the shipments at VampireFreaks, they tend to have fun packaging little bonus goodies in the shipments I've gotten, seems like they have fun with it and want.to show appreciation to the communities they cater to, it's always a nice and thoughtful touch

Date of experience: August 25, 2024
Illinois
2 reviews
0 helpful votes
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Customer services help to get me my correct order to me and quickly

Date of experience: August 25, 2024
North Carolina
1 review
0 helpful votes
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Love the style of clothing, quick shipping, and high quality.

Date of experience: August 25, 2024
Florida
1 review
0 helpful votes
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Omg!
September 5, 2024

Omg! I absolutely love my new shirts and hoodies! I freaking love how the shirts are on the longer side while still being fitted! They are super flattering and with the cut would be flattering on any body type! I have already order more lol! Also I love how the vampire freaks emblem is printed on the back of the shirts! Great job VampireFreaks! These shirts Rock!

Date of experience: August 25, 2024
California
1 review
0 helpful votes
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Awesome bag good delivery, lots of cute details and pockets.

Date of experience: August 25, 2024
Virginia
1 review
0 helpful votes
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Love the pants, deep back pockets
September 4, 2024
Updated review

Love the pants, deep back pockets
But side pockets wish they were deeper

VampireFreaks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 25, 2024

The website and shipping definitely will purchase again
September 13, 2023
Previous review

The website and shipping definitely will purchase again

Date of experience: September 13, 2023
Oregon
1 review
0 helpful votes
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It was good fast shipping no problems the pants were beautiful

Date of experience: August 25, 2024
Missouri
1 review
0 helpful votes
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The shoes are great and look amazing
September 4, 2024

The shoes are great and look amazing. I wore them to my friends wedding

Date of experience: August 25, 2024
California
1 review
0 helpful votes
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Hardware was missing to build shelf unit; replacement was sent immediately.

Date of experience: August 25, 2024
New Jersey
1 review
0 helpful votes
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We are so excited with our clothes… We will definitely be purchasing more items in the future

Date of experience: August 25, 2024
Ohio
1 review
0 helpful votes
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Always a wonderful shopping experience at VF
September 4, 2024
Updated review

Always a wonderful shopping experience at VF. The merchandise is as described and my latest purchase, the kitty, is so adorable.

Date of experience: August 25, 2024

Cute selection, easy to order
October 7, 2022
Previous review

Cute selection, easy to order. Will purchase from here again.

Date of experience: October 7, 2022
Arizona
1 review
0 helpful votes
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Fast delivery and exceptional quality of items. Thank you.

Date of experience: August 25, 2024
Oklahoma
1 review
0 helpful votes
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This was the first time I've bought anything from VampireFreaks. I'm glad I took the chance! My order arrived quickly and was better than I had imagined! Thank you!

Date of experience: August 25, 2024
Spain
1 review
0 helpful votes
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Very good, my order arrived very fast, and in good conditions.

Date of experience: August 25, 2024
Texas
1 review
0 helpful votes
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So I ordered the Precious Protector jewelry holder and it is perfect. I put each stack of rings I wear on each finger on each finger on the hand, so it makes putting on my jewelry foolproof, plus the whole look really helps elevate my vibe. It's a true statement piece and I'm glad I got it!

Date of experience: August 24, 2024
Tennessee
1 review
0 helpful votes
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Love, love your products!
September 3, 2024

Love, love your products! If you love edgy clothes this is the company for you!

Date of experience: August 24, 2024