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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,101
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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So, so cute!
September 26, 2024

So, so cute! Bought as a gift for my brother annd his wife and he loves it.

Date of experience: September 15, 2024
Pennsylvania
1 review
0 helpful votes
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I'm very pleased with the tote bag that I purchased
September 26, 2024
Updated review

I'm very pleased with the tote bag that I purchased. Get a lot of compliments on it.

Kevin

Date of experience: September 15, 2024

I'm very pleased with the tote bag that I purchased
September 26, 2024
Previous review

I'm very pleased with the tote bag that I purchased. Get a lot of compliments on it.

Kevin

Date of experience: September 15, 2024
Texas
1 review
0 helpful votes
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I got everything I ordered & received it pretty quickly. I'm happy with everything I got. The only thing I hoped was the big bat wing clip was bigger or it should've been stated that it was meant for thinner hair as I have super thick hair. I can only use it for 1 hair style.

Date of experience: September 15, 2024
Mississippi
1 review
0 helpful votes
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I love everything you guys have!
September 25, 2024

I love everything you guys have! If I had more money I'd buy so much from you guys! The quality of the jackets I have bought are amazing! I have one and so does my daughter. She got the batty bat one and I got the wings! I wouldn't trade these for anything!

Date of experience: September 15, 2024
New York
1 review
0 helpful votes
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Vampire Freaks never disappoints
September 25, 2024
Updated review

Vampire Freaks never disappoints. Ships ASAP arrives in not time, and comes with extra free goodies. Love it!

Date of experience: September 15, 2024

I love vampire freaks
August 5, 2021
Previous review

I love vampire freaks

Date of experience: August 5, 2021
Pennsylvania
2 reviews
0 helpful votes
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It was great,shipping was good and everything fits awesomeπŸ€˜πŸ»πŸŽƒ

Date of experience: September 15, 2024
Washington
1 review
0 helpful votes
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My order shipped quickly and was received without incident.

Date of experience: September 15, 2024
Florida
1 review
0 helpful votes
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Revived my order and absolutely love what I received in a mystery order. The sweater is without a doubt the best thing I could have gotten being Mothman.

Date of experience: September 15, 2024
Colorado
1 review
0 helpful votes
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The sizes are pretty spot on
September 25, 2024

The sizes are pretty spot on. Got xl-2xl stuff and it fit well. A little loose, but as a bigger girl I prefer that.

Date of experience: September 15, 2024
Georgia
1 review
0 helpful votes
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I love my new jacket!
September 25, 2024

I love my new jacket! Didn't get the first one but customer service was quick to ship out another one shipping was fast, they jacket is so soft and very well made it's comfortable and fits perfectly! I ordered a 3x I'm already eyeballing the hell kitty zip hoodie!

Date of experience: September 14, 2024
Connecticut
1 review
0 helpful votes
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The items i got were very good quality and i wear them fairly often and shipped quickly

Date of experience: September 14, 2024
Illinois
1 review
0 helpful votes
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We had originally ordered a pair of boots but it was missing a strap. You were able to send us a replacement, which I was very happy with. It didn't come on time for the event i wanted them for but I made it work.

Date of experience: September 14, 2024
New Hampshire
1 review
0 helpful votes
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Quick service
September 24, 2024

Quick service. Nice products. One item was unavailable and customer service notified me right way asking if I would like an alternative product (of the perfume I had ordered). I did. And I was pleased with the exchange.

Date of experience: September 14, 2024
Georgia
1 review
0 helpful votes
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Great design!
September 24, 2024

Great design! Looking forward to future orders with you guys

Date of experience: September 14, 2024
California
1 review
0 helpful votes
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LOVEEEE the earrings i received!
September 24, 2024

LOVEEEE the earrings i received! And the free stickers! I get compliments every time i wear them! Thank you so much for the incredible products, will absolutely be ordering again.

Date of experience: September 14, 2024
California
1 review
0 helpful votes
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Excellent service!
September 24, 2024

Excellent service! We also received a few freebies and they were cool!

Date of experience: September 13, 2024
California
1 review
0 helpful votes
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Great and it was a Excellent experience πŸ’―πŸ’―πŸ’―πŸ’―πŸ’―πŸ’―πŸ’―πŸ’―πŸ’―πŸ’―πŸ’―πŸ’―πŸ’―

Date of experience: September 13, 2024
Canada
1 review
0 helpful votes
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Very satisfied with everything, will continue to shop with this business.

Date of experience: September 13, 2024
New York
2 reviews
0 helpful votes
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πŸ–€πŸ–€πŸ–€πŸ–€πŸ–€πŸ–€πŸ–€πŸ–€πŸ–€πŸ–€πŸ–€πŸ–€πŸ–€πŸ–€ πŸ’―πŸ’―πŸ’―πŸ’―πŸ’―πŸ’―πŸ’―πŸ’―πŸ¦‡πŸ¦‡πŸ¦‡πŸ¦‡πŸ¦‡πŸ¦‡πŸ¦‡πŸ¦‡πŸ¦‡πŸ¦‡πŸ¦‡πŸ¦‡πŸ¦‡πŸ¦‡πŸ¦‡

Date of experience: September 13, 2024

Always quality and what I love...
August 5, 2022
Previous review

Always quality and what I love... I recommend your company often

Date of experience: August 5, 2022
Oregon
1 review
0 helpful votes
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My son loved it!
September 21, 2024

My son loved it! Arrived on time and was great! Would definitely buy from them again.

Date of experience: September 10, 2024