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From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I order so much on line I forget what I received. Love you guys.
Linda
75 y.o.
I order so much on line I forget what I received. Love you guys.
Linda
75 y.o.
Very good service very quick responding and helpful. Will definitely be buying more
I got my order. It was cool. I don't want my review to be a featured review why are you making me type so much ðŸ˜
Huge fan of Vampire Freaks! Their apparel is awesome, great quality and good prices.
Good delivery and tracking order came on time and was everything I thought it was
Very fast delivery. And package was well done. Very pleased with my order
Product came as described in a timely manner. High quality materials that are definitely worth the price.
Easy as always. Great prices and fast shipping. Always promo codes or sales
It's unfortunate your plus sized are wildly inaccurate compared to other sites but we do like what has fit.
Ordered the leggings in a medium since that is what I am normally, but alas, they didn't fit like I wanted and gave them to my friend. Overall, they are great leggings and true to measurements.
Received everything in a timely manner and it was exactly what I ordered for my son. He loves it!
Great product love the quality and such speedy delivery! Will def order again!
It was very smooth and satisfactory. No complaints at all. Got here in one piece.
I love my ghost shirt, but I wish the sleeves had the regular cuff kinda finish, rather than a basic hem. The stickers are rad, I kept one and gave the other to my son. The cute little syringe pen was a fun surprise. The backpack is really cute, but I can't report much else about it, yet, because it's for my son's birthday, in November.
I really enjoy my new bag.
It shipped quickly and arrived in good condition
Wonderful fast shipping with all items and also extra goodies and stickers for free! :)
Love my shirts and hat! Fast shipping and the extra stickers are a fun surprise!
As smooth as possible! Order came quick and everything was perfect.
Good quality. Shipped fast. Co-worker loved it. Great store!
Love this bag! It is the perfect size and the strap is adjustable!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members