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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I bought a few items as a gift to my friend. Shipping was quick and everything is good quality.
The order process was quick and easy. The items came in a decent amount of time. Great coupons.
My purse arrived quickly and in perfect condition. It's a beautiful design and I have no complaints
Vampire Freaks is amazing! Super fast delivery, great prices, and the quality of their products are great! I absolutely love my "The Lovers" wallet!
Fast, Quick, and very high quality for what I purchased. Thank you guys so much!
Easy and high quality, hard to find goth merchandise that works
Was happy with what I had ordered. Unfortunately the Ankh on the Ankh Boot Charm broke off twice, on two separate occasions. Luckily my dad was able to reattach it the second time. Suffice it to say that I won't be putting the charm back on my boot.
Its good my skirt is very comfy but sad i have to wear shorts with it because the split goes all the way to the waste band lll other than that i love my skirt
I got my order on time with no delays 10/10 service as always I will be coming back
Great delivery time! My daughter absolutely LOVES her NYC Tripp jeans! Glad we ordered when we did…they sell out so quickly!
Delivery was on time. Product was excellent it was everything they said it would be
Saw some great boots via Google search, and they were mine within days!
Product is better than In Pictures. Well made. I bought the black wrapping paper as well to wrap my granddaughters Xmas presents she is into punk rock.
Great quality and material! :) will be purchasing again from this shop
I really like your stuff, I still have those boots that I bought
Love the experience! :) everything was great and my package came fast!
Fast delivery and very good quality on my item. Absolutely in love.
All the orders I've made have been awesome. They like to throw in little things like pins and stickers that make my packages fun and exciting. Also they are quick to ship too
I have ordered from vampire freaks several times. The selection is awesome, they have items that you don't see everywhere else. Really unique pieces. Shipping is fast.
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!

