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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,102
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Very satisfied and the products received and they are of a quality better than expected.

Date of experience: December 15, 2024
Washington
1 review
0 helpful votes
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Loved the bonus treats that came with our order! My daughter will love the stickers!

Date of experience: December 15, 2024
Texas
1 review
0 helpful votes
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Received compliments because the pants I ordered looked nice

Date of experience: December 15, 2024
Virginia
1 review
0 helpful votes
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Easy to use, convenient
December 25, 2024

Easy to use, convenient. Pictures are helpful and pretty accurate

Date of experience: December 15, 2024
Colorado
1 review
0 helpful votes
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Good quality!
December 25, 2024

Good quality! Great design and service with follow ups. My kid will definitely love both the hoodie and the sweatshirt

Date of experience: December 15, 2024
California
1 review
0 helpful votes
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I was surprised how quick and efficient the shipping was! I'm sure my Christmas gift will be loved!

Date of experience: December 15, 2024
Maine
1 review
0 helpful votes
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I've placed several orders with VampireFreaks and each one has been a positive experience. The items are of high quality, the fit is great and the shipping is relatively quick. I'll definitely be ordering more from them in the future!

Date of experience: December 15, 2024
Pennsylvania
1 review
0 helpful votes
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The shirts are awesome in design, but the fabric is kind of thin, a little see through.

Date of experience: December 15, 2024
District of Columbia
1 review
0 helpful votes
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It's always a great experience shopping with VampireFreaks!

Date of experience: December 15, 2024
Minnesota
1 review
0 helpful votes
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It was good, got here quick
December 25, 2024

It was good, got here quick. Would genuinely order again. The gloves i got were amazing in quality

Date of experience: December 15, 2024
California
1 review
0 helpful votes
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Product was as described and arrived on time, great product.

Date of experience: November 20, 2024
Indiana
1 review
0 helpful votes
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Website is user friendly and easy to navigate. My order arrived quickly.

Date of experience: December 14, 2024
Texas
1 review
0 helpful votes
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Great as always, got lots of goodies over the last...
December 25, 2024
Updated review

Great as always, got lots of goodies over the last year from VF

Date of experience: December 14, 2024

Great as always!
September 25, 2024
Previous review

Great as always! Mega kudos yes!

Date of experience: September 15, 2024
Massachusetts
1 review
0 helpful votes
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I love your company and keep up the good work! You have awesome products and great customer service! It's fast, easy and most of all new and fun!

Date of experience: December 14, 2024
Indiana
1 review
0 helpful votes
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Fast shipping, everything was intact and received,had a great experience

Date of experience: December 14, 2024
Colorado
1 review
0 helpful votes
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You guy's are awesome!
December 24, 2024

You guy's are awesome! I ordered a sweater and a blanket and they were both excellent. I will absolutely buy from you again. Thank you! You're getting a top rating from this guy. Hell yes!

Date of experience: December 17, 2024
Ireland
1 review
0 helpful votes
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Everything was great, all items arrived, the only thing was the customs charges which are so much and as the items are already expensive I would only purchase for special occasions.
But regarding the shop it is great and the items are great quality.

Date of experience: December 14, 2024
Idaho
1 review
0 helpful votes
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Quick and easy, my daughter loves her new boots. Quality is great.

Date of experience: December 13, 2024
Colorado
2 reviews
0 helpful votes
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They always have stuff that makes me happy
December 24, 2024
Updated review

They always have stuff that makes me happy. Great service as always and I will continue to buy from them.

Date of experience: December 13, 2024

I had an wonderful shopping experience with VampireFreaks
February 8, 2024
Previous review

I had an wonderful shopping experience with VampireFreaks. I was surprised at how quickly I received the products that I ordered and they are of the best quality. I will definitely be shopping the site again.

Date of experience: February 7, 2024
Missouri
1 review
0 helpful votes
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Great quality products at a great price
December 23, 2024

Great quality products at a great price. I would definitely recommend.

Date of experience: December 13, 2024