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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
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Easy to navigate and article previews are really nice. Site design is cool too!
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Nice top, but the cost was a bit high and the sizing was definitely off. Will keep it
Vampirefreaks is awesome. And they have fast shipping. An awesome place to shop at.
I have been ordering from VampireFreaks for awhile now and I am very happy with everything. From incense holders to t-shirts to hoodies and joggers.
I love the gloves & I can use my phone with them on. They are warm and also get lots of attention
I had a wonderful experience, fast shipping and delivery with no problems and quality clothing material
Package arrived quickly, and there was no damage to the product
Shipping had very slight delay but company contacted me and kept me informed. Good experience.
Good, good, good, good, good, good, good, good, good, good.
Used the app to shop, extremely easy to shop and navigate through it. Highly recommend due to their quality of the products I received.
Awesome boots, came right on time! Definitely will be ordering again soon.
As usual, I was very happy with my order and the delivery service. Vampire freaks is always a great shopping experience. Keep it spooky!
I was very happy with my order. The vampons tampons came on the date you suggested that it might arrive, so was very happy with that, plus it looks like a very good quality product that I'm sure the girls in the family will enjoy, or I will just keep as a novelty. Thanks again!
Browsing was simple and convenient. I love the majority of products listed! There were a few clothing options that offer multiple appearance changes (printed sleeves/no zipper, etc) - and the picture associated with it was confusing (only showed one change, not all changes). I just made sure my oprions were selected and hoped it arrived how I wanted. Also, the discount is different - money back after an extended period. I suppose that is okay, but I'm not used to doing that with clothes - only Electronics- and very rarely buy rebate deals anyway. It was a bit unclear when using the discount code, but the sales associate explained it well to me when I asked. Shipping was quick and packaging is decorative. No box - just a bag for multiple clothing items. So, total experience is great! I definitely recommend if you favor this style. Quality products.
Had no issues with ordering. Everything showed up packaged well.
Products arrived on time, well packaged and as described. I and my teens are always pleased when we order.
I love vampire freaks, I'll keep buying! Been shopping here for over a year now
I love Vampire Freaks and will continue to order thank you so much always
Very lovely. I found what I wanted and more. Prices were fair. Website easy enough to navigate on both desktop and mobile.
Fast and amazing, great quality product will be buying more
Easy checkout, great prices, and all the spooky goods I could ask for.
Had no issues, shirt was good quality and shipping was fast.
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!

