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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,105
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Easy to navigate and article previews are really nice. Site design is cool too!

Date of experience: December 22, 2024
Italy
1 review
0 helpful votes
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January 1, 2025

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Date of experience: December 21, 2024
Washington
1 review
0 helpful votes
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Nice top, but the cost was a bit high and the sizing was definitely off. Will keep it

Date of experience: December 21, 2024
Illinois
1 review
0 helpful votes
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Vampirefreaks is awesome
January 1, 2025
Updated review

Vampirefreaks is awesome. And they have fast shipping. An awesome place to shop at.

Date of experience: December 21, 2024

I have been ordering from VampireFreaks for awhile...
September 18, 2024
Previous review

I have been ordering from VampireFreaks for awhile now and I am very happy with everything. From incense holders to t-shirts to hoodies and joggers.

Date of experience: September 7, 2024
New York
1 review
0 helpful votes
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I love the gloves & I can use my phone with them on. They are warm and also get lots of attention

Date of experience: December 21, 2024
Illinois
1 review
0 helpful votes
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I had a wonderful experience, fast shipping and delivery with no problems and quality clothing material

Date of experience: December 21, 2024
New Jersey
1 review
0 helpful votes
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Package arrived quickly, and there was no damage to the product

Date of experience: December 21, 2024
Ecuador
1 review
0 helpful votes
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Shipping had very slight delay but company contacted me and kept me informed. Good experience.

Date of experience: December 21, 2024
Oklahoma
1 review
0 helpful votes
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Good, good, good, good, good, good, good, good, good, good.

Date of experience: December 21, 2024
California
1 review
0 helpful votes
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Used the app to shop, extremely easy to shop and navigate through it. Highly recommend due to their quality of the products I received.

Date of experience: December 21, 2024
Texas
1 review
0 helpful votes
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Awesome boots, came right on time!
December 31, 2024

Awesome boots, came right on time! Definitely will be ordering again soon.

Date of experience: December 21, 2024
Arizona
1 review
0 helpful votes
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As usual, I was very happy with my order and the delivery...
December 31, 2024
Updated review

As usual, I was very happy with my order and the delivery service. Vampire freaks is always a great shopping experience. Keep it spooky!

Date of experience: December 21, 2024

I was very happy with my order
May 25, 2024
Previous review

I was very happy with my order. The vampons tampons came on the date you suggested that it might arrive, so was very happy with that, plus it looks like a very good quality product that I'm sure the girls in the family will enjoy, or I will just keep as a novelty. Thanks again!

Date of experience: May 15, 2024
North Carolina
1 review
0 helpful votes
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Browsing was simple and convenient
December 31, 2024

Browsing was simple and convenient. I love the majority of products listed! There were a few clothing options that offer multiple appearance changes (printed sleeves/no zipper, etc) - and the picture associated with it was confusing (only showed one change, not all changes). I just made sure my oprions were selected and hoped it arrived how I wanted. Also, the discount is different - money back after an extended period. I suppose that is okay, but I'm not used to doing that with clothes - only Electronics- and very rarely buy rebate deals anyway. It was a bit unclear when using the discount code, but the sales associate explained it well to me when I asked. Shipping was quick and packaging is decorative. No box - just a bag for multiple clothing items. So, total experience is great! I definitely recommend if you favor this style. Quality products.

Date of experience: December 21, 2024
Kansas
1 review
0 helpful votes
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Had no issues with ordering
December 31, 2024

Had no issues with ordering. Everything showed up packaged well.

Date of experience: December 21, 2024
South Carolina
1 review
0 helpful votes
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Products arrived on time, well packaged and as described. I and my teens are always pleased when we order.

Date of experience: December 20, 2024
Missouri
1 review
0 helpful votes
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December 31, 2024
Updated review

I love vampire freaks, I'll keep buying! Been shopping here for over a year now

Date of experience: December 20, 2024

I love Vampire Freaks and will continue to order thank...
November 27, 2024
Previous review

I love Vampire Freaks and will continue to order thank you so much always

Date of experience: November 17, 2024
Texas
1 review
0 helpful votes
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Very lovely
December 31, 2024

Very lovely. I found what I wanted and more. Prices were fair. Website easy enough to navigate on both desktop and mobile.

Date of experience: December 20, 2024
Washington
1 review
0 helpful votes
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Fast and amazing, great quality product will be buying more

Date of experience: December 20, 2024
Florida
1 review
0 helpful votes
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Easy checkout, great prices, and all the spooky goods I could ask for.

Date of experience: December 20, 2024
Ohio
1 review
0 helpful votes
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Had no issues, shirt was good quality and shipping was fast.

Date of experience: December 20, 2024