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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,105
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

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Delaware
1 review
0 helpful votes
Follow Madison C.
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I was looking for pieces to elevate my wardrobe this fall and was blown away with the selection and stock yall have, especially how vast the inclusive sizing is. I snagged a few pieces and was so impressed with quality and shipping turn around that i instantly came back to shop here when my partner and I were looking for pieces for our renn faire trip this month!

Date of experience: October 17, 2025
District of Columbia
1 review
0 helpful votes
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This is my first time ordering from this company and I loved everything I got! I bought the Edgar Allan Poe long sleeve T to wear to international Poe Fest in Baltimore and it was a hit! I also got the matching wallet with 2 designs and it's very well made, zippers are great. The Spooky Season air freshener is also great, I will be getting more. I get compliments on my Spooky Season hoodie I got, very warm too.And I was lucky and received the Coffin back pack as a free gift. I had a small issue with my order (my fault, not theirs) and I got a response right away that was quick and kind. I love dealing with smaller owned companies, they definitely care more about their customers and the help is more personable. Highly recommend this company and the products are great quality. Thank you!

Date of experience: September 16, 2025
Oregon
1 review
0 helpful votes
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It's a beautiful umbrella
October 27, 2025

It's a beautiful umbrella. I bought it for myself but I know someone who it is better suited for and I gave it to her and she loved it. She is very goth; I am goth on the inside but more granny on the outside. All good. I am very happy with the purchase and I may end up buying another one for me! We shall see...

Date of experience: October 17, 2025
Indiana
1 review
0 helpful votes
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My experience was almost perfect for my first time ordering, it would've definitely gotten 5 stars had I been able to use my discount code along with the offer given on the website. Seems kind of unfair to offer a "freebie" with a certain amount but not allow your customers to use their 'new customer discount' as well even though the amount would have still met the qualifications. I also created an account when I placed my order, yet my account doesn't show I received the points from that purchase... which was a lot. As far as the products go I was absolutely 100% satisfied! The quality seems good so far, the graphics are as shown just not quite as vivid as they make them seem in the advertisement, hoping they hold up through washing and than I'll definitely be a repeat customer. I will say the material is a little thinner than expected for the prices but it's nothing crazy like other sites that offer junk that cracks and falls apart or loses it's shape after washing. Overall I'm extremely happy I placed my order and as much as I want to make another purchase to use my reward discount, I'm struggling yet again between the freebie or the discount since apparently you can't have both😥 shipping was fast as well

Date of experience: October 3, 2025
Washington
1 review
0 helpful votes
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The purchase was easy enough
October 26, 2025

The purchase was easy enough. The shipping was ridiculous taking over 2 weeks and the hoodies smell horrible. I don't think I will be purchasing from here again.

Date of experience: October 16, 2025
Indiana
1 review
0 helpful votes
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After I bought my stuff, it was shipped out in just a few days. Soon after, I got everything and they all met my expectations. Not bad buys overall.

Date of experience: October 15, 2025
New York
1 review
0 helpful votes
Follow Artem M.
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Order came timely, the T-shirts feel nice and fit. Just wish there was more variety of colored apparel especially in mystery bags, not just black and white

Date of experience: October 15, 2025
Ohio
1 review
0 helpful votes
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I love all the design options for shirts. They're comfy, durable, and look amazing.

Date of experience: October 15, 2025
California
1 review
0 helpful votes
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Both items I purchased were exactly as pictured and delivered on time! 10/10, I will definitely be shopping for more goodies! 😍

Date of experience: October 15, 2025
Texas
1 review
0 helpful votes
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The items are really good quality!
October 24, 2025

The items are really good quality! I enjoy the feel of the legwarmers my boyfriend and I got, and the feel of the (genuine!) leather collar choker is fantastic. It being adjustable is awesome, too, since I am plus-sized and some chokers don't fit my neck because of it. Shame that the O-Ring on the choker is most likely made of nickel, though, otherwise I'd be wearing it every day. (I had an allergic reaction on my neck where the O-ring sat, so do keep that in mind if you have sensitivities to nickel like I do!) Not gonna lie, I came for the Slenderman-inspired pin and stayed for all the cool accessories! Keep up the awesome work, VampireFreaks!

Date of experience: October 14, 2025
Ohio
1 review
0 helpful votes
Follow Shari M.
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I bought items for my niece and she loved them! I think she was as excited about your packaging as she was for what was inside

Date of experience: October 14, 2025
Texas
1 review
0 helpful votes
Follow Adam B.
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I forgot how I came across this company, but after viewing the website, I really like a lot of the products this site had to offer. After seeing the rotted zombie bones hoodie, I bought it immediately. I absolutely love it, it's comfortable, and getting compliments on it. Check out was easy, and will definitely be ordering more in the future.

Date of experience: October 13, 2025
Tennessee
1 review
0 helpful votes
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Definitely love the products I ordered and shipping was actually a few days ahead of schedule so that was awesome but overall experience was great from purchasing to getting updates on shipping.

Date of experience: October 11, 2025
Missouri
1 review
0 helpful votes
Follow Kate O.
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I needed something spooky but fancy to wear to a Halloween wedding. The duster dress is soft, comfortable, and seems to be made well. It arrived when it said it would and was nicely packaged. Excited to wear this! I feel very glamorous and mysterious when I wear it. It is a bit long though; I'm 5'6" and had to get it hemmed while wearing short heels so I wouldn't step on it all night.

Date of experience: October 10, 2025
NL
1 review
0 helpful votes
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It was really fun and easy to navigate the website. After making an account, I received a 10% discount code which I obviously wanted to use before it expired. I ended up ordering about €300 worth of items. I am really happy with everything I got since it's really good quality. I also received some free syringe pens, some stickers, a wristband and another discount code. The only downsides were that since I live outside of the United States, I had to pay for the shipping as well, which cost me about €150 extra. I think it's definitely worth it, but if you're looking for something more affordable and you live outside the US, I would recommend shopping somewhere else. If you want high quality clothes or accessories and you have enough money to spend, definitely buy here! :)

Date of experience: October 11, 2025
Anguilla
1 review
0 helpful votes
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My experience was great!
October 19, 2025

My experience was great! Everything arrived well packaged with a personal vampiric touch 🖤 Quality material too. The shirt and socks are soft and well made.

Date of experience: October 8, 2025
Ohio
1 review
0 helpful votes
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The material of the bloomers is a lot thinner and cheaper feeling than i expected them to be. I expect better than fully polyester (the worst, cheapest material?) from a "quality" brand.

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Date of experience: October 8, 2025
Texas
1 review
0 helpful votes
Follow Jordan B.
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This was my first order from VampireFreaks, excellent experience. The little vampire cat came in quickly and was just as described.
Very pleased, I will buy from them again!

Date of experience: October 8, 2025
Australia
1 review
0 helpful votes
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My experience has been awesome!
October 18, 2025

My experience has been awesome! I got to call and enquire about sizing and the staff are very helpful and informative, I've ordered a size small Tripp NYC X Strap pants in black denim, the order arrived earlier than expected and was very happy with the outcome! Will be ordering a lot more from Vampirefreaks, the sticker packs are very cute!

Date of experience: October 1, 2025
Ohio
1 review
0 helpful votes
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Experience was amazing
October 18, 2025

Experience was amazing. There was a shipping issue that customer support went anyone and beyond to resolve quickly. Absolutely great experience

Date of experience: October 7, 2025