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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,105
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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The water bottles are great
January 24, 2025

The water bottles are great. They keep liquids nice and cold. Even ice survived more than 20 hours! Amazing!

Date of experience: January 14, 2025
Tennessee
2 reviews
1 helpful vote
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Excellent, No complaints A+++++++++++++++++++++++++++++++++++++++++

Date of experience: January 14, 2025
Arizona
1 review
0 helpful votes
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The most pleasant experience and I will definitely be ordering again in the future

Date of experience: January 14, 2025
Ohio
1 review
0 helpful votes
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My lipsticks came and they looked gorgeous just like the images, I love their page and other things on the site looks really cool I'd love to save up for some of it eventually^^

Date of experience: December 20, 2024
Texas
1 review
0 helpful votes
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Wonderful quality shower curtain!
January 24, 2025

Wonderful quality shower curtain! Will be purchasing again :)

Date of experience: January 13, 2025
Georgia
1 review
0 helpful votes
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Got some really cool tank tops
January 24, 2025

Got some really cool tank tops. They all arrived quickly and in great condition.

Date of experience: January 13, 2025
Canada
1 review
0 helpful votes
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Fast shipping and item arrived on Christmas morning - surprisingly

Date of experience: January 13, 2025
Wisconsin
1 review
0 helpful votes
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Smooth transaction
January 24, 2025

Smooth transaction. And everything received was super cute. Loved all my outfits!

Date of experience: January 13, 2025
South Dakota
1 review
0 helpful votes
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Arrived quickly and great quality
January 24, 2025

Arrived quickly and great quality. Was a Christmas present for my wife and she loved it.

Date of experience: January 13, 2025
New Hampshire
1 review
0 helpful votes
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Fast shipping and great product quality!
January 24, 2025
Updated review

Fast shipping and great product quality! I've purchased several times and always very pleased.

Date of experience: December 16, 2024

Great selection of merchandise!
December 22, 2024
Previous review

Great selection of merchandise! Prices are reasonable, fast shipping! Love everything I've purchased so far! I'll be back for more 😀

Date of experience: December 12, 2024
Utah
1 review
0 helpful votes
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Always great service!
January 24, 2025

Always great service! And I love your wide selection of clothes!

Date of experience: January 13, 2025
California
1 review
0 helpful votes
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I didn't receive tracking info from the order but I did receive the order.

Date of experience: January 13, 2025
Maryland
1 review
0 helpful votes
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I ordered a few pins and a cool santa hat mid December and everything showed up quickly and well before Christmas. VampireFreaks has some good quality stuff. I check back in often because they're always getting new stock and putting stuff on sale!

Date of experience: January 13, 2025
NL
1 review
0 helpful votes
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Awesome stuff, crazy fast!
January 23, 2025

Awesome stuff, crazy fast! Good tracking info as well! Shipped to the Netherlands within days!

Date of experience: January 13, 2025
Alabama
1 review
0 helpful votes
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Order was delivered quickly, actually quicker than I expected. My son loves the hoodie! Will shop here again.

Date of experience: January 13, 2025
Michigan
1 review
0 helpful votes
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Wonderful customer service, quick to fix an error ony behalf

Date of experience: January 13, 2025
New York
1 review
0 helpful votes
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Decided what we wanted placed the order and came on time. Very happy

Date of experience: January 13, 2025
Iowa
1 review
0 helpful votes
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I ordered a pair of tripp pants for my daughter and she absolutely loved them. The package was very decorative and she really liked the mystery pack of stickers, it was a great surprise. Arrived just in time for Christmas

Date of experience: January 13, 2025
California
1 review
0 helpful votes
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Love the crowns
January 23, 2025

Love the crowns. Is there more body chains that go with crown as depicted in pictures? Share link please?

Date of experience: January 13, 2025
California
1 review
0 helpful votes
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Loved what I ordered
January 23, 2025

Loved what I ordered. Loved the extra stickers and stuff added. Thank you so much.

Date of experience: January 13, 2025