Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of VampireFreaks

VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
grey stargrey stargrey stargrey stargrey star

VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,125
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Idaho
1 review
0 helpful votes
Follow Rebecca F.
Unfollow Rebecca F.
Share Review
Report Review

My necklace showed up quickly and was just like the pictures

Date of experience: February 5, 2025
Illinois
1 review
0 helpful votes
Follow Meow E.
Unfollow Meow E.
Share Review
Report Review

Lovely!
February 16, 2025

Lovely! Great company love you so much! I've ordered multiple times and I have loved everything I've gotten! Keep up the good work!

Date of experience: January 18, 2025
Alabama
1 review
0 helpful votes
Follow Darian R.
Unfollow Darian R.
Share Review
Report Review

Products of high quality and comfort, great designs, and absolutely no issues with this companies services whatsoever in my experience.

Date of experience: February 5, 2025
Illinois
1 review
0 helpful votes
Follow Caterinna A.
Unfollow Caterinna A.
Share Review
Report Review

Everything came in the promised delivery time, but the leggings I ordered were a little bit smaller than I thought. It's nit an issue, I wear them with a skirt

Date of experience: February 5, 2025
Pennsylvania
1 review
0 helpful votes
Follow Burton P.
Unfollow Burton P.
Share Review
Report Review

Awesome very good and fast I will order from this company again

Date of experience: February 5, 2025
Georgia
1 review
0 helpful votes
Follow Le’Duchesse H.
Unfollow Le’Duchesse H.
Share Review
Report Review

Love the freaky colors
February 15, 2025

Love the freaky colors. I had a challenging time finding a product like this, and my expectations were surpassed with your variety of shades. Bwhawhawhawha. That's ghoul speak for I love it, lol.

Date of experience: February 5, 2025
Illinois
1 review
0 helpful votes
Follow Mallory U.
Unfollow Mallory U.
Share Review
Report Review

Foundation and powder are great but the foundation came without a tub to suck up the product so sometimes its hard to get anything out

Date of experience: February 5, 2025
Canada
1 review
0 helpful votes
Follow Lisa I.
Unfollow Lisa I.
Share Review
Report Review

Good
February 15, 2025

Good. I ordered the item, got a notification from the delivery company about duties, paid them online, and got my package in a reasonable amount of time.

Date of experience: January 27, 2025
Oregon
1 review
0 helpful votes
Follow Shannon A.
Unfollow Shannon A.
Share Review
Report Review

Easy exchange for a different size
February 15, 2025

Easy exchange for a different size. Sweatshirt is excellent!

Date of experience: February 5, 2025
Massachusetts
1 review
0 helpful votes
Follow Ted M.
Unfollow Ted M.
Share Review
Report Review

Received fairly soon with excellent packaging to prevent damage to my festival ticket. 👍

Date of experience: February 5, 2025
Indiana
1 review
0 helpful votes
Follow Nyoka D.
Unfollow Nyoka D.
Share Review
Report Review

I love shopping with vampirefreaks
February 15, 2025

I love shopping with vampirefreaks. I always find something cool to buy. Shipping is super fast.

Date of experience: February 5, 2025
Alabama
1 review
0 helpful votes
Follow Amy K.
Unfollow Amy K.
Share Review
Report Review

Got the Lucky t-shirt, quality of print is not as good as other items I have purchased from Vampire Freaks looks like an iron on defiantly not a screen print.

Date of experience: February 5, 2025
California
1 review
0 helpful votes
Follow Darrell O.
Unfollow Darrell O.
Share Review
Report Review

Unbroken, packed very well, came in time for my daughters birthday

Date of experience: February 5, 2025
Texas
1 review
0 helpful votes
Follow Trent P.
Unfollow Trent P.
Share Review
Report Review

Very epic very cool, my favorite bag now. I also got the figure for my boyfriend and I think he'll really like it as he likes space and stuff.:3

Date of experience: February 5, 2025
Pennsylvania
1 review
0 helpful votes
Follow ruthann I.
Unfollow ruthann I.
Share Review
Report Review

They had fast shipping and the items were exactly as what was pictured

Date of experience: February 5, 2025
New York
1 review
0 helpful votes
Follow Chase T.
Unfollow Chase T.
Share Review
Report Review

Arrived on time and in good condition
February 15, 2025
Updated review

Arrived on time and in good condition. The shorts are as good as I hoped

Date of experience: February 4, 2025

I ordered it and it showed up promptly
April 13, 2024
Previous review

I ordered it and it showed up promptly. Shirt was nice.

Date of experience: April 3, 2024
NL
1 review
0 helpful votes
Follow Dani U.
Unfollow Dani U.
Share Review
Report Review

In very happy with the pants I bought, I even got some extra stickers and bracelets from your own brand. Tho the shipping time was very long, it took almost 20 days to arrive while everything on your page said 5 days.

Date of experience: February 4, 2025
Utah
1 review
0 helpful votes
Follow Tammy F.
Unfollow Tammy F.
Share Review
Report Review

Got everything on time and it was great
February 14, 2025

Got everything on time and it was great. Love you he stickers that came with the order

Date of experience: February 4, 2025
Michigan
1 review
0 helpful votes
Follow Vanessa P.
Unfollow Vanessa P.
Share Review
Report Review

This dress is absolutely stunning!
February 14, 2025

This dress is absolutely stunning! The lace on the sleeves, lace-up ties on the back, and the crushed velvet definitely is one of a kind. It compliments my inner Morticia, and has a very flattering fit. I highly recommend this dress đź–¤ It was a little tight on my bust, but other than that, it fits perfectly.

Date of experience: January 22, 2025
Illinois
1 review
0 helpful votes
Follow Alejandro T.
Unfollow Alejandro T.
Share Review
Report Review

The merchandise is absolutely fantastic definitely will purchase again from this site

Date of experience: February 4, 2025