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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Site is easy to navigate. So many cute things! The items I received were exactly as described on the website. My order was shipped quickly. I'm happy with my experience and would order from VampireFreaks again.
Fabulous, arrived on time and the pagoda umbrella is as pretty/over the top as pictured!
I absolutely love my pants! Thank you so very much! I look forward to more business with you all!
Skull Bracelet is perfect for casual days. Dark and simple.
I had ordered some socks, didn't receive them until a few weeks later due to them being stuck in shipping. But pretty good product overall.
The shipping was very slow. I actually was going to place another order but decided against it this week as this last order took so long.
Material was awful. I have autism and this material ended up being a sensory issue so I can't even wear these, and I was unable to return them, making this entire purchase a waste of money.
I went to the website, placed an order, it arrived...
I love the purchase & quality. Shipping took a bit longer, but well worth it!
The model photos on the website are ambiguous to what item is being shown until you click on it
Been a loving customer for 12 years! Never had any issues with orders, shipping, quality of goods or brands. Vampirefreaks is my go to and I reccomend it to friends and strangers alike all the time. Much love!
All my items were up to quality standards and I was pleased with everything I bought. It showed up in a timely manner and was packaged all together which I appreciated.
It was easy and I know they shipped it out as fast as they could
I love the top! I was almost worried that it would end up too big but in the end it fits me perfectly. And its cute too! The choker lace piece of the garment has to be my favorite. 10/10 definetly would recommend!
I ordered from VF for the first time and overall I'm satisfied with my experience. I ended up ordering a pair of pants for my boyfriend's birthday and they were delivered not even a week later so I was very impressed by that. He ended up liking the pants, but I was personally a little disappointed by the quality of buckles on the pants. For a pair of $85+ pants, I really expected a higher quality metal and honestly I'm a bit worried of them breaking or snapping because of how thin the metal is. The brand is Devil Fashion so I strongly advise reading reviews and looking at photos before purchasing to ensure that's what you want.
I really love shopping from VF. I am forever thankful that I found this place!
Great products, fast shipping and well packed. I always come back to Vampire Freaks for my gothic needs.
Good quality of all items and fast shipping. Good customer service too.
My item shipped out in 1 day and it was here by saturday. I'm so happy with the quality and design of the boots. Very very happy about my shopping experience.
Super fast shipping and the product was gorgeous!
Delivered with no damages or anything. Would definitely like to purchase from this place again!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members