Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of VampireFreaks

VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
grey stargrey stargrey stargrey stargrey star

VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,105
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Iowa
1 review
0 helpful votes
Follow Mike Y.
Unfollow Mike Y.
Share Review
Report Review

Love it it fits so nice I normally have issues with shirts fitting properly

Date of experience: February 21, 2025
Connecticut
1 review
0 helpful votes
Follow C D.
Unfollow C D.
Share Review
Report Review

Shipping was quick, and the product was just as good as advertised.

Date of experience: March 21, 2025
Georgia
1 review
0 helpful votes
Follow Mayonaka P.
Unfollow Mayonaka P.
Share Review
Report Review

These business leaders are honest and are trustworthy. Also, Great customer service!

Date of experience: March 21, 2025
Michigan
1 review
0 helpful votes
Follow Kiara Z.
Unfollow Kiara Z.
Share Review
Report Review

Absolutely love this company :) I bought a tote bag and some pins! I loved the bonus pin, and stickers I received it really made my day!

Date of experience: March 21, 2025
Massachusetts
1 review
0 helpful votes
Follow Reaghan T.
Unfollow Reaghan T.
Share Review
Report Review

Great experience no complaints to mention. Thanks so much, great job

Date of experience: March 21, 2025
Illinois
1 review
0 helpful votes
Follow Stephanie K.
Unfollow Stephanie K.
Share Review
Report Review

Shipped quickly, well packed!
March 31, 2025

Shipped quickly, well packed! Sent a bonus pen which was very cute!

Date of experience: March 21, 2025
Michigan
1 review
0 helpful votes
Follow Jacob D.
Unfollow Jacob D.
Share Review
Report Review

I love it it was well timed in delivery and items are supper comfy

Date of experience: March 21, 2025
New York
1 review
0 helpful votes
Follow Karen O.
Unfollow Karen O.
Share Review
Report Review

Easy ordering and quality merch!
March 31, 2025

Easy ordering and quality merch! My favorite online store. Both my son and I order from your website.

Date of experience: March 21, 2025
Alabama
1 review
0 helpful votes
Follow Darian A.
Unfollow Darian A.
Share Review
Report Review

I ordered a gorgeous cloak, and it came in a very timely manner. Quality is fantastic and I plan to order more in the future

Date of experience: March 21, 2025
Texas
1 review
0 helpful votes
Follow Jessica K.
Unfollow Jessica K.
Share Review
Report Review

Shopping experience was easy but product was smaller than expected. Still cute though

Date of experience: March 21, 2025
Michigan
1 review
0 helpful votes
Follow Bree I.
Unfollow Bree I.
Share Review
Report Review

They're really nice boots but one of the chains was broken when I got it but other than that they fit really well! Will b purchasing from you guys again! Longtime supporter since the social media site back in the MySpace days! I had vampirefreaks before anything else!

Date of experience: March 21, 2025
Florida
1 review
0 helpful votes
Follow Roxanna O.
Unfollow Roxanna O.
Share Review
Report Review

Fast shipping, item arrived in excellent condition-- perfect and easy transaction overall.

Date of experience: March 21, 2025
Illinois
1 review
0 helpful votes
Follow Jade E.
Unfollow Jade E.
Share Review
Report Review

My girlfriend really loves her Mythos Plush! It's very unique and she likes sleeping with it every night :)

Date of experience: March 21, 2025
New York
1 review
0 helpful votes
Follow Maya J.
Unfollow Maya J.
Share Review
Report Review

Ships fast
March 31, 2025

Ships fast
I am not entering 50 characters about my experience

Date of experience: March 21, 2025
Alabama
1 review
0 helpful votes
Follow Hayden R.
Unfollow Hayden R.
Share Review
Report Review

Fast delivery and great quality
March 31, 2025

Fast delivery and great quality. VampireFreaks is very reliable.

Date of experience: March 21, 2025
Indiana
1 review
0 helpful votes
Follow Rae T.
Unfollow Rae T.
Share Review
Report Review

Absolutely love everything!
March 31, 2025

Absolutely love everything! It's always straight bangers every time I order. Thanks guys!

Date of experience: March 21, 2025
Florida
1 review
0 helpful votes
Follow Jill R.
Unfollow Jill R.
Share Review
Report Review

Higher quality items than anticipated. The pricing is fair, shipping is fast. Exceptional selection. Very happy with my purchases and will buy again.

Date of experience: March 21, 2025
Texas
1 review
0 helpful votes
Follow Cheyanne Z.
Unfollow Cheyanne Z.
Share Review
Report Review

Received my order on time, I love the shirts I got in the mystery pack

Date of experience: March 21, 2025
Washington
1 review
0 helpful votes
Follow Joshua D.
Unfollow Joshua D.
Share Review
Report Review

Love these Items everything of great quality and as expected

Date of experience: March 21, 2025
West Virginia
1 review
0 helpful votes
Follow Jonas D.
Unfollow Jonas D.
Share Review
Report Review

Great Stuff
March 31, 2025

Great Stuff. Fast Delivery and In Good Condition. Overall Very Happy To Have Shopped Here And Will Continue To Shop Here. Would Highly Recommend For Anyone In Search For Tripp Pants.

Date of experience: March 21, 2025