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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,100
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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The blanket is amazing so soft and comfortable. I love and use it everyday

Date of experience: March 21, 2025
Missouri
1 review
0 helpful votes
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I got everything
April 1, 2025

I got everything. Usually I get little extra stuff like button pins or bracelets and discount cards but everything arrived.

Date of experience: March 21, 2025
Pennsylvania
1 review
0 helpful votes
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Great product and experience
April 1, 2025

Great product and experience. A great company. I would recommend.

Date of experience: March 21, 2025
Arizona
1 review
0 helpful votes
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I paid extra for 2 day shipping I placed the order 26 Feb and didnt get it till 5 March

Date of experience: March 21, 2025
Illinois
1 review
0 helpful votes
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Quality was great
April 1, 2025

Quality was great. The mystery box didn't disappoint. The pint on the water bottle looks amazing

Date of experience: February 27, 2025
New Mexico
1 review
0 helpful votes
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I live in new mexico so I knew it was gonna take a little bit to get here but was worth the quality material I'm dripping like crazy

Date of experience: March 21, 2025
Virginia
1 review
0 helpful votes
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I love my new cloak
March 31, 2025

I love my new cloak. It's so beautiful and the quality of the materials is great.

Date of experience: March 21, 2025
Maine
1 review
0 helpful votes
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I love Vampire Freaks
March 31, 2025

I love Vampire Freaks. The transactions are easy, items are shipped out and delivered in a timely fashion. Everything arrives well packaged and there usually a few extra goodies included. My fridge is plastered with all the stickers I have received! The items themselves are exactly what is shown in the pictures. I can buy my gear in confidence knowing I am going to get exactly what I paid for.

Date of experience: March 21, 2025
Maryland
1 review
0 helpful votes
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Pants came well packaged
March 31, 2025

Pants came well packaged. Very comfy and they look good! Will order from again.

Date of experience: March 21, 2025
Pennsylvania
1 review
0 helpful votes
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Fast shipping, items as described, I absolutely love both products, I've been looking all over for white foundation but the only ones I've found around my area made my face burn and red, I love the white foundation from vampirefreaks because it's true to color and doesn't burn my face when I have it on like my previous foundations I've tried from the stores in my area, I will be buying more soon.

Date of experience: March 21, 2025
Canada
1 review
0 helpful votes
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Fast shipping
March 31, 2025

Fast shipping. Well packed. Very happy to add to my collection

Date of experience: March 21, 2025
District of Columbia
1 review
0 helpful votes
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Great communication about my order
March 31, 2025

Great communication about my order. Arrived quickly. Product was exactly as advertised and is excellent quality and value.

Date of experience: March 21, 2025
Illinois
1 review
0 helpful votes
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All the clothing and boots on here are very good quality. I always get compliments. My shipment is always in solid packaging.

Date of experience: March 21, 2025
South Carolina
1 review
0 helpful votes
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As always,it was a wonderfully spook-taculer experience! My delivery was speedy and prompt. I was kept informed of my delivery and when to expect my package. My package also arrived in perfect condition.

Date of experience: March 21, 2025

Service was remarkable
October 13, 2024
Previous review

Service was remarkable. Customer care was very awesome. A great place to shop.

Date of experience: October 3, 2024
Colorado
2 reviews
0 helpful votes
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Cool products, prompt service
March 31, 2025

Cool products, prompt service. I bought a bat her pin for a friend's birthday and an air freshener for my husband.

Date of experience: March 21, 2025
Michigan
1 review
0 helpful votes
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Cute item for my daughter's 20th Birthday.
Very satisfying transaction.
Just as described, I definitely recommend the pawzuzu statues.

Date of experience: March 21, 2025
Oklahoma
1 review
0 helpful votes
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I love my purse and my hoodie
March 31, 2025

I love my purse and my hoodie. The purse is the right size for all my stuff m. The hoodie is very comfortable and and keeps me warm thank you!

Date of experience: March 21, 2025
Florida
1 review
0 helpful votes
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Shipped fast, as described, wish the material was stretchy

Date of experience: March 21, 2025
Michigan
1 review
0 helpful votes
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Nice shirts
March 31, 2025

Nice shirts. Nice deals. Nice shipping. Will be buying again for my son.

Date of experience: March 21, 2025
Vermont
1 review
0 helpful votes
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Easily trackable order
March 31, 2025

Easily trackable order. The purses are good quality, all of them true to size examples shown in pictures.

Date of experience: March 21, 2025