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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
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Great shopping experience! Clothing is beautiful, and came in a timely manner, and I was even sent a free Tshirt.
Another great ordering experience with VampireFreaks! They always provide a wonderful online shopping experience for everything spooky 🖤 I always recommend people to them when they ask where I get my clothes and accessories from. Definitely check them out!
I am very happy with my purchase and have already made another purchase since the one I'm reviewing. It was such a a great deal, and I'm happy with each of the designs! I used to order graphic tees off of Amazon, and in comparison, Vampire Freaks has much softer fabric and it's light.
I had a very pleasant experience. I ordered the killromi shirt specifically for a Japanese metal concert I was going to. I was worried the shirt wouldn't get here in the less than 2 week time frame that I had, but it arrived well before!
The clothes are really comfortable! They fit well and the pants are very flexible! Everything VampireFreak has to offer is to die for!
The enamel pins are very high quality. And the products that Vampire Freaks offer are really great overall.
Efficient and arrived on time as described. Avery good water bottle.
Shipping was expensive to England and it arrived a day late but thankfully still in time for my daughters birthday and she loves the top.
Amazing customer service when you need it, awesome quality, carefully packaged, and so many beautiful items! Thank you! 🦇
I won a social media giveaway and not only did I get the awesome giveaway merch, they included additional stickers and pins! Loved everything in my box! Great communication and timely delivery! Excited to purchase from yall soon!
Good, came a couple days later than expected but that's okay.
This was a replacement the plastic packaging the fan came in was broken and look like it was ripped open but the other one I order came damaged and I got a wood splinter this one is much better in terms that it is not damaged loved shopping but just wish the package was more durable.
Everything was great,x,
Fast shipping and I love the necklace.xx
I completely am in love with this purse.I get asked where it's from constantly.Will definitely be ordering from here again🖤
My bag arrived on time, well packaged and in good condition.
Absolutely love my hoodie! I ordered the wrong size (my mistake) and it's very big on me, but it's so warm and comfortable I wear it anyway. High quality material and zipper, which is a huge plus because my neurodivergent son loves to chew on them and has destroyed countless coats and hoodies. Will definitely be a repeat customer!
The shirt is not only adorable but very soft and one of my absolute favorites! Also incredibly fast shipping as well as keeping me informed of the entire shipping process and progress. I love shopping from VampireFreaks 🖤🖤
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!


Thanks for your order Eve, we appreciate it! We admit that international shipping can be a little pricey but the good news is that our international shipping rates include all customs / duties fees and taxes already included in the shipping rate which actually does save you money vs paying the customs fees upon delivery, so you don't have to worry about getting hit with exorbitant customs fees when your package is delivered. Have a great day!