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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I love shopping from you guys! Everything is order is made high quality! I absolutely love it!
Came pretty fast and item was just as described :) super happy with my purchase
The item arrived on time and in perfect condition, it is always a great experience with this store!
My order arrived sooner than I expected and always comes perfectly packaged.
The lipstick stayed on nicely & it got to me in a timely manner 😊
Fast and reliable service. Items were just as advertised. Would totally buy again! Possibly some Tripp pants!
No issues, order arrived quickly:3 sorry i don't have 50 characters worth to say
Looks just like the picture, fits perfectly. Would highly recommend.
Great purchase! Very pleased with all I received. The stickers, pens and tote bag were awesome.
Easily the best headless horseman t-shirt design I've seen!
My only complaint is that the stitching in the sleeves of the sweatshirt is a bit weak. A couple of weeks after receiving the sweatshirt, a hole was torn in the sleeve as I was taking it off.
I have bought from this store several times over the past few months. Overall, it is your average shopping experience. The items created by third party fashion brands are much higher quality despite being essentially the commoditized alt subculture version of fast fashion, as the actual VampireFreaks branded gear is of extremely poor make (ESPECIALLY the women's tees - they were almost threadbare and the print was just ironed on). You're probably paying what it's worth, but if you can, just DIY your own gear, it makes you look cooler in the community.
I love the coat! It's sharp as Hell and l can't wait to wear it!
Great experience. Delivery updates are consistent and I loved my free pins!
I was shopping for my haunt character this upcoming season. All was satisfactory
I was ordering for haunt costume and ordered well in advance and it showed up on the last possible day for clearance. The transfer to usps took more time than if just sent one company
Excellent! Love every single thing I've ordered! The selection is amazing and there are items that are so unique. I always get compliments (or strange looks ha!) on the t-shirt designs!
Easy to order. Nice free gift. Delivery timely. Happy with purchase
Good product :) very happy with my purchase, always love my experience with vampire freaks 🖤
Satisfied with my purchase, loved the packaging and all the free goodies! Will purchase from them again
Parasol was as expected but shipping took a long time, and delivery was pushed back several times. This was a very delayed birthday gift, shipping did no meet expectations set when I ordered.
My items got to me in a timely manner and they were packaged with care. I loved the extra stickers. I'm very pleased!
Got my slippers in a timely matter and they're a perfect fit! You guys rule!
Never a bad time whenever I order from VampireFreaks! Always have what I want and I always get it within a week of ordering!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members