Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of VampireFreaks

VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
grey stargrey stargrey stargrey stargrey star

VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,102
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Brandon Z.
Unfollow Brandon Z.
Share Review
Report Review

My item was very quickly and it came as described. No complaints at all

Date of experience: April 2, 2025
Illinois
1 review
0 helpful votes
Follow Sean P.
Unfollow Sean P.
Share Review
Report Review

Pretty good
April 13, 2025

Pretty good. Could use slightly better material for less shrinkage.

Date of experience: April 2, 2025
Indiana
1 review
0 helpful votes
Follow Amanda G.
Unfollow Amanda G.
Share Review
Report Review

Love this site!
April 13, 2025

Love this site!
Fast shipping neat clothing.
Good prices.
Thanks!

Date of experience: April 2, 2025
New Hampshire
1 review
0 helpful votes
Follow JF K.
Unfollow JF K.
Share Review
Report Review

Everything was easy and quick
April 12, 2025

Everything was easy and quick. Good communication emails (though I did not have to contact them directly).

Date of experience: April 2, 2025
Arizona
1 review
0 helpful votes
Follow Melissa V.
Unfollow Melissa V.
Share Review
Report Review

Vampire freaks has the most amazing items for yours...
April 12, 2025
Updated review

Vampire freaks has the most amazing items for yours and gifts for other. The quality is great and the prices are awesome.

Date of experience: April 2, 2025

As always I love everything from this vampire freaks.The...
October 12, 2024
Previous review

As always I love everything from this vampire freaks.The biggest part of this order will be Christmas gifts so I can't give a description on how some of the things are like yet but they look amazing!

Date of experience: October 2, 2024
New York
1 review
0 helpful votes
Follow Sonia Z.
Unfollow Sonia Z.
Share Review
Report Review

I have nothing to say but great things about this online store. Any questions I have, are answered quickly. Customer service is top notch. They keep me in the loop of my purchase status constantly, products are amazing and great quality and shipping is quick.

Date of experience: April 2, 2025
Alabama
1 review
0 helpful votes
Follow Michelle F.
Unfollow Michelle F.
Share Review
Report Review

Great products and fast service
April 12, 2025

Great products and fast service. My order came in pretty quick and well packaged

Date of experience: April 2, 2025
Missouri
1 review
0 helpful votes
Follow Nicky U.
Unfollow Nicky U.
Share Review
Report Review

Love my order!
April 12, 2025

Love my order! I Received an email with a discount code. I only order when it's a steal of a deal.

Date of experience: April 2, 2025
Illinois
1 review
0 helpful votes
Follow Isabel W.
Unfollow Isabel W.
Share Review
Report Review

Love shopping here for things that are unique and not easy to find

Date of experience: April 2, 2025
California
1 review
0 helpful votes
Follow Tad D.
Unfollow Tad D.
Share Review
Report Review

Love this store!
April 12, 2025

Love this store! Fits my personality to a tee! I have plenty of tees to choose from now when I am at Cruel World in May!

Date of experience: March 26, 2025
Arizona
1 review
0 helpful votes
Follow Andrew Y.
Unfollow Andrew Y.
Share Review
Report Review

Clothing arrived very quickly and fit well out of the bag. I previously had purchased a hoodie with that and was not disappointed.

Date of experience: April 1, 2025
Nebraska
1 review
0 helpful votes
Follow Donna P.
Unfollow Donna P.
Share Review
Report Review

My granddaughter absolutely LOVED IT! It's great quality, the shipping was fast and it's just excellent I highly recommend this seller and ALL their products!

Date of experience: April 1, 2025
Alaska
1 review
0 helpful votes
Follow Bird F.
Unfollow Bird F.
Share Review
Report Review

Package took while to get here but thats not vampires freaks fault they where very good at giving me updates and info on the order

Loading...
Date of experience: April 1, 2025
Georgia
1 review
0 helpful votes
Follow Christine U.
Unfollow Christine U.
Share Review
Report Review

Love my bag, it's perfect!
April 12, 2025

Love my bag, it's perfect! Arrived in a timely manner as promised

Date of experience: April 1, 2025
Arizona
1 review
0 helpful votes
Follow Angela F.
Unfollow Angela F.
Share Review
Report Review

I bought the gift cards as a birthday gift for my niece. However, I accidentally sent it to myself. It was an easy purchase and prompt to my email. But now, I'm just waiting for her to make up her mind on what she wants lol

Date of experience: April 1, 2025
Washington
1 review
0 helpful votes
Follow Barbara T.
Unfollow Barbara T.
Share Review
Report Review

I was kept notified as to where it was and when it would get here

Date of experience: April 1, 2025
Georgia
1 review
0 helpful votes
Follow Jennifer O.
Unfollow Jennifer O.
Share Review
Report Review

Nice shirt and good quality
April 11, 2025

Nice shirt and good quality. My husband loves it. Another great purchase

Date of experience: April 1, 2025
New York
1 review
0 helpful votes
Follow Zane X.
Unfollow Zane X.
Share Review
Report Review

Great packaging, I am extremely happy with my purchase will be ordering my from them

Date of experience: April 1, 2025
California
1 review
0 helpful votes
Follow B G.
Unfollow B G.
Share Review
Report Review

It was good!
April 11, 2025

It was good! Received everything. Worked out. Thank you much!

Date of experience: April 1, 2025
California
1 review
0 helpful votes
Follow Emily I.
Unfollow Emily I.
Share Review
Report Review

Love everything!
April 11, 2025

Love everything! Fast shipping and great quality products. Thank you!

Date of experience: April 1, 2025