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ValueMyStuff

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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ValueMyStuff Reviews Summary

The company is generally well-regarded for its efficient and professional appraisal services, with many customers appreciating the quick turnaround and thorough reports that enhance their understanding of collectible items. Positive sentiments highlight the convenience of the process and the credibility of the appraisals. However, some customers express concerns about inconsistencies in appraisal quality and perceived lack of personalized attention, with a few noting that responses felt generic or dismissive. Overall, while the company demonstrates a strong reputation for reliability, there is room for improvement in ensuring consistent service quality and addressing customer feedback more effectively.

This summary is generated by AI, based on text from customer reviews

service
105
value
23
shipping
3
quality
16

Instant Feedback

2,508 reviews

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North Carolina
2 reviews
0 helpful votes
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Nope
May 17, 2024
Updated review

I believe the paper and frame are worth that much. And considered how rare it is, I find it hard to believe that value is $1-300…..

ValueMyStuff attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2024

Thank you easy
May 9, 2024
Previous review

Thank you easy

Date of experience: April 29, 2024
New Zealand
1 review
0 helpful votes
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Excellent service.
May 16, 2024
Updated review

I felt looked after and there was a genuine interest in my items I wanted appraised.

Date of experience: May 5, 2024

Very good
May 12, 2024
Previous review

Very good.

Date of experience: May 1, 2024
Sweden
1 review
0 helpful votes
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Danish china
May 15, 2024

It went as expected. On time delivery and a professional assessment of my "gods". Unfortunately the expected value of my danish china wasn't that high that I hoped but I had the feeling it wouldn't.

Thanks!

Jörgen

Date of experience: May 5, 2024
California
1 review
0 helpful votes
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Convenient
May 15, 2024

This service saved us so much time and money. Very convenient and we loved that our jewelry didn't leave the house.

Date of experience: May 4, 2024
California
1 review
0 helpful votes
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Good evaluation
May 14, 2024

A very good evaluation thank you very much. Concise and descriptive,

Date of experience: May 4, 2024
GB
1 review
0 helpful votes
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Prompt and informative
May 8, 2024

Information provided regarding my items was very helpful. In particular, I had some spoons given to me by an old aunt and I had no idea of their provenance. I was told they originated from the far east, which made a lot of sense knowing my aunt was a nurse in that region during WW2.

Date of experience: April 28, 2024
Florida
1 review
0 helpful votes
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Wonderful Experience
May 7, 2024
Updated review

I absolutely love this company. It saves me time in trying to figure out the value of my items. The response time is quick and efficient. Will continue to use them.

Date of experience: April 25, 2024

Fast service
February 18, 2024
Previous review

Fast service

Date of experience: February 17, 2024
GB
1 review
0 helpful votes
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Appeared relatively simple and quick. Earlier editions available so not as expensive as we thought, we may keep it as a family treasure now.

Date of experience: April 25, 2024
California
1 review
0 helpful votes
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Scam
May 7, 2024
Updated review

Armchair assessment - no research, The majority of antique roll top desks online are minamilly three times mystuff estimate. This one cery very rare: 3 tambours.

Date of experience: April 24, 2024

Easy to use process
April 29, 2024
Previous review

Easy to use process.

Date of experience: April 19, 2024
Oregon
1 review
0 helpful votes
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Persian rug value
May 7, 2024

Appreciated the details added to the appraisal of my Persian rug. It was worth the price to have a knowledgeable person evaluate the item.

Date of experience: April 24, 2024
Pennsylvania
1 review
0 helpful votes
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English Pewter Plates
May 7, 2024

A detailed report gave me information I did not have.

Date of experience: April 24, 2024
GB
2 reviews
0 helpful votes
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Great grandfathers gold watch.
May 7, 2024

A bit slow and I was disappointed with the price it was valued at.

Date of experience: April 24, 2024
Nevada
1 review
0 helpful votes
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I specifically mentioned that the base of an item was made of brass. By a picture, the appraiser insisted that it is wood. I asked for a redetermination. It was late and unchanged. The manager who monitors the mailbox was indifferent. She suggested I take it somewhere in person. No apologies for my time or cost.

Date of experience: April 23, 2024
Oregon
1 review
0 helpful votes
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You get what you pay for.
May 1, 2024

For $28 I got a value. That's it: no evidence there was any real work done, nothing to give to, say, an insurance company, no discussion of how they came to their conclusion, no comparables, nothing. The "certificate" you get is 6 pages of reminders of how you may not use or rely on it. Essentially 6 pages of how $28 gets you what you pay for.

Date of experience: April 21, 2024
Minnesota
1 review
0 helpful votes
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Great, but
May 1, 2024
Updated review

It was really easy and quick the only problem an issue that I had was that the appraiser stated that my item had two handles and it only has one

Date of experience: April 20, 2024

So far it's been great it's been quick and easy
April 25, 2024
Previous review

So far it's been great it's been quick and easy

Date of experience: April 15, 2024
GB
1 review
0 helpful votes
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Not a realistic valuation
April 28, 2024
Updated review

I suppose everyone expects a high valuation of their item, but mine was derisory. A 9ct gold wristwatch, Omega make, in excellent condition was valued at £180.
Given the current price of gold at approx £67 per gram, the scrap value is worth more than £180.
Not realistic!

Date of experience: April 18, 2024

Easy to follow instructions
April 23, 2024
Previous review

Easy to follow instructions

Date of experience: April 13, 2024
California
1 review
0 helpful votes
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I have an antique doll I was looking to get rid of and I found ValueMyStuff in on online search. It was super easy to upload photos and the very limited information I had and within 48 hours I got back a very detailed report on my doll's maker, history, and potential auction value. It was easy and really helpful.

Date of experience: April 16, 2024
New Mexico
1 review
0 helpful votes
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Decent svc
April 26, 2024
Updated review

Quick evaluation
But I never received a response regarding my question of how many photos you received from me when I uploaded

Because I did not see them all but nobody answered my email

Date of experience: April 16, 2024

Good intuitive site
April 21, 2024
Previous review

Good intuitive site. Good design

Date of experience: April 11, 2024
Cyprus
1 review
0 helpful votes
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Completely not the price expected
April 24, 2024

The painting was bought 1.5 years ago for 3.500 EURO, therefore the valuation of GBP 200-300 that we received from you is not real.
If you follow the link of Myfo official shop https://www.myfo78.com/shop
There are prints for 750 EUR and paintings for thousands. Our of painting.
Thank you

Date of experience: April 14, 2024
Belgium
1 review
0 helpful votes
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Perfect
April 24, 2024
Updated review

Top! The experts know what they talk about. Will use again.

Date of experience: April 14, 2024

Top, the experts know their job
April 19, 2024
Previous review

Top, the experts know their job

Date of experience: April 9, 2024

From the business

Founded by ex-Sotheby's director Patrick van der Vorst, we are the world's no. 1 online valuation service. With over 60 experts from leading auction houses such as Sotheby's and Christie's, we provide professional valuation reports within 48 hours for a reasonable fee.

For US clients, you may call our New York line: +1 (917) 525 2444

To find out more, or discuss your needs with a member of our team you can email us at: [email protected]


valuemystuff.com
London, Greater London, United Kingdom