Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company is generally well-regarded for its efficient and professional appraisal services, with many customers appreciating the quick turnaround and thorough reports that enhance their understanding of collectible items. Positive sentiments highlight the convenience of the process and the credibility of the appraisals. However, some customers express concerns about inconsistencies in appraisal quality and perceived lack of personalized attention, with a few noting that responses felt generic or dismissive. Overall, while the company demonstrates a strong reputation for reliability, there is room for improvement in ensuring consistent service quality and addressing customer feedback more effectively.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I believe the paper and frame are worth that much. And considered how rare it is, I find it hard to believe that value is $1-300…..
I felt looked after and there was a genuine interest in my items I wanted appraised.
It went as expected. On time delivery and a professional assessment of my "gods". Unfortunately the expected value of my danish china wasn't that high that I hoped but I had the feeling it wouldn't.
Thanks!
Jörgen
This service saved us so much time and money. Very convenient and we loved that our jewelry didn't leave the house.
A very good evaluation thank you very much. Concise and descriptive,
Information provided regarding my items was very helpful. In particular, I had some spoons given to me by an old aunt and I had no idea of their provenance. I was told they originated from the far east, which made a lot of sense knowing my aunt was a nurse in that region during WW2.
I absolutely love this company. It saves me time in trying to figure out the value of my items. The response time is quick and efficient. Will continue to use them.
Appeared relatively simple and quick. Earlier editions available so not as expensive as we thought, we may keep it as a family treasure now.
Armchair assessment - no research, The majority of antique roll top desks online are minamilly three times mystuff estimate. This one cery very rare: 3 tambours.
Appreciated the details added to the appraisal of my Persian rug. It was worth the price to have a knowledgeable person evaluate the item.
A detailed report gave me information I did not have.
A bit slow and I was disappointed with the price it was valued at.
I specifically mentioned that the base of an item was made of brass. By a picture, the appraiser insisted that it is wood. I asked for a redetermination. It was late and unchanged. The manager who monitors the mailbox was indifferent. She suggested I take it somewhere in person. No apologies for my time or cost.
For $28 I got a value. That's it: no evidence there was any real work done, nothing to give to, say, an insurance company, no discussion of how they came to their conclusion, no comparables, nothing. The "certificate" you get is 6 pages of reminders of how you may not use or rely on it. Essentially 6 pages of how $28 gets you what you pay for.
It was really easy and quick the only problem an issue that I had was that the appraiser stated that my item had two handles and it only has one
So far it's been great it's been quick and easy
I suppose everyone expects a high valuation of their item, but mine was derisory. A 9ct gold wristwatch, Omega make, in excellent condition was valued at £180.
Given the current price of gold at approx £67 per gram, the scrap value is worth more than £180.
Not realistic!
I have an antique doll I was looking to get rid of and I found ValueMyStuff in on online search. It was super easy to upload photos and the very limited information I had and within 48 hours I got back a very detailed report on my doll's maker, history, and potential auction value. It was easy and really helpful.
Quick evaluation
But I never received a response regarding my question of how many photos you received from me when I uploaded
Because I did not see them all but nobody answered my email
The painting was bought 1.5 years ago for 3.500 EURO, therefore the valuation of GBP 200-300 that we received from you is not real.
If you follow the link of Myfo official shop https://www.myfo78.com/shop
There are prints for 750 EUR and paintings for thousands. Our of painting.
Thank you
Answer: Hi. Thank you for your email. For evaluations, please see our appraisal services: https://www.valuemystuff.com/us/appraisal All the best,
Answer: Hi. Thank you for your email. For evaluations, please see our appraisal services: https://www.valuemystuff.com/us/appraisal All the best,
Answer: Thank you for your enquiry. As our reports are not signed, nor does the name of the specialist appear thereon, they are not considered suitable for tax purposes.
Answer: Hi Garry, I am sorry you are experiencing this issue. Please email us at [email protected] when this issue occurs together with a screenshot and we will help you further.
Answer: Hi Garry, I am sorry you are experiencing this issue. Please email us at [email protected] when this issue occurs together with a screenshot and we will help you further.
Answer: Thank you for your enquiry. We are indeed able to appraise your buffet and look forward to being of service to you. The VMS Team
Answer: Hello Kathleen, I am sorry you are experiencing these issues. If using our App please try using the internet App on your device instead, bypassing our App. That should facilitate matters. Please contact us on [email protected] for further assistance. Wishing you a pleasant weekend, ' Ruth
Answer: Hello Catherine, Thank you for your enquiry. You are able to view and download your reports by logging into your account. Alternatively please contact us at [email protected] and we will of course send you the report by email. We look forward to being of service to you. Wishing you a pleasant weekend, Ruth
Founded by ex-Sotheby's director Patrick van der Vorst, we are the world's no. 1 online valuation service. With over 60 experts from leading auction houses such as Sotheby's and Christie's, we provide professional valuation reports within 48 hours for a reasonable fee.
For US clients, you may call our New York line: +1 (917) 525 2444
To find out more, or discuss your needs with a member of our team you can email us at: [email protected]

