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ValueMyStuff

3.9

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ValueMyStuff Reviews Summary

The company is generally well-regarded for its efficient and professional appraisal services, with many customers appreciating the quick turnaround and thorough reports that enhance their understanding of collectible items. Positive sentiments highlight the convenience of the process and the credibility of the appraisals. However, some customers express concerns about inconsistencies in appraisal quality and perceived lack of personalized attention, with a few noting that responses felt generic or dismissive. Overall, while the company demonstrates a strong reputation for reliability, there is room for improvement in ensuring consistent service quality and addressing customer feedback more effectively.

This summary is generated by AI, based on text from customer reviews

service
105
value
23
shipping
3
quality
16

Instant Feedback

2,508 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Super fast and convenient
April 10, 2023

Unbelievably fast efficient and with the confidence of experts I got my appraisal in 2 days. This saved me a lot of time and money trying to figure out how to get my item appraised

Date of experience: April 10, 2023
GB
1 review
0 helpful votes
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Valuation
April 10, 2023

Quick service. Valuation was clear and easy to understand. Easy to follow website

Date of experience: April 10, 2023
New Mexico
1 review
0 helpful votes
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Great Way to Value Your Treasures
April 8, 2023

I love Value My Stuff. It's a great resource to understand what you have and what it might be worth. My wife and I love to shop garage sales, estate sales and thrift stores and have purchased many art pieces along the way. Value My Stuff has always provided us quick

Date of experience: April 8, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for your kind feedback Victor.

We are delighted to have been of such invaluable service to you and your wife in discovering more about your collection and look forward to working with you again soon.

The VMS Team

GB
1 review
0 helpful votes
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Fire screen valuation
May 7, 2023

The information I received was informative but gave no indication of the items age, not even what century it was made. I was disappointed about that.

ValueMyStuff attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 7, 2023
GB
1 review
0 helpful votes
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Very Happy
April 6, 2023

Very simple process to submit a valuation - great start!
Valuation was in my inbox before 48 hours elapsed - fast!
Happy with my valuation - recommended.

Date of experience: April 6, 2023
California
1 review
0 helpful votes
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It was easy and timely.
April 5, 2023

The process was very clear and easy. Inputted my information and recieved the certificate in 48 hours. The valuation was clear laid out with backup for how they came to the appraisal number. I will use this site again!

Date of experience: April 5, 2023
New York
1 review
0 helpful votes
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Oil paintings
April 4, 2023

Nice job! Detailed.
Helpful.
Will use again.
Value my stuff worked for me.

Date of experience: April 4, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for your kind feedback Thomas, we are delighted to have been of such satisfactory service.

The VMS Team

California
1 review
0 helpful votes
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Ashtray
April 4, 2023
Updated review

Description was somewhat off (rectangular va. Square) and would have like to know more about why the marking was considered not authentic.

Date of experience: April 4, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for your feedback Dorrit. We have amended the report to reflect the piece is square.

We have asked the specialist to provide further details on the marking and will contact you privately once we have heard back.

The VMS Team


Give me time
April 29, 2023
Previous review

Give me time

Date of experience: March 30, 2023
GB
1 review
0 helpful votes
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Great service, very fast
April 4, 2023

Really quick valuation, I would recommend to a friend

Date of experience: April 4, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for the positive review Warren, as well as for the recommendation. We hope to have the pleasure of working with you again.

The VMS Team

Washington
1 review
0 helpful votes
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They do a fabulous job rating, pricing, & describing the item. Plus, you get a certificate too. It took them longer than expected because, I did the information on Thursday night & then turned it in that night too. Then, there was the weekend & I did get my information Tuesday morning. They should of really said, 5 days, or a week, but not 48 hours. People worry it's a scam but, it's not. Just have some patience. They'll come through with flying colors. Thank you, ValueMyStuff.

Date of experience: April 3, 2023
Florida
1 review
0 helpful votes
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Low Value
April 3, 2023

I have good experience I only think the value of the lighthouse is much higher I was very disappointed with that

Date of experience: April 3, 2023
Italy
1 review
0 helpful votes
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Valutazione bibbia
April 3, 2023

Semplice e veloci, valutazione dettagliata. Consiglio

Date of experience: April 3, 2023
Texas
1 review
0 helpful votes
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I recently went to an event were multiple Stallone items were auctioned off. These items were not near as rare as the item I have signed and sold for substantially more than my appraised value from value my stuff. I would be curious how the value of the appraised item was arrived at because feel the value was extremely low for the item.

Date of experience: April 3, 2023
Michigan
1 review
0 helpful votes
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Antique sketch in larger frame
April 2, 2023

So far on all 4 things i sent you i've been very impressed, thank you so much, and next i will be seeing how i can sell them

Date of experience: April 2, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for your kind feedback Kerry. We wish you all the best with the sale.

The VMS Team

GB
1 review
0 helpful votes
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Great service
April 2, 2023

Super helpful, quick service and fast turnaround of report.

Date of experience: April 2, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for the kind feedback Rachel. We hope to have the opportunity of working with you again.

The VMS Team

Massachusetts
1 review
0 helpful votes
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Figurine appraisals
April 1, 2023

It was ok. Fast and accurate. A little pricey. I'd use it again.

Date of experience: April 1, 2023
Utah
1 review
0 helpful votes
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Helpful appraisals
April 1, 2023

I was impressed by the depth of the appraisal and information I got back from Value My Stuff. I will be having you appraise more of my items.

Date of experience: March 31, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for your positive feedback Cheryl. We look forward to working with you again in the future.

The VMS Team

Washington
1 review
0 helpful votes
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Easy, fast, convenient
March 31, 2023

The website is super user friendly, even on mobile! Pictures uploaded quickly and the questions about my item made sure that I provided all the information needed to make an appraisal.

Date of experience: March 31, 2023
Georgia
1 review
0 helpful votes
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Cuff bracelet
April 29, 2023

I would like to have your help auctioning my stuff

ValueMyStuff attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 30, 2023
Australia
1 review
0 helpful votes
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Fast and detailed evaluation
March 30, 2023

The whole process was easy and seamless to use. The report provided a detailed evaluation of the pice I submitted. Definitely satisifed with the whole process and would recommend this service.

Date of experience: March 29, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for your positive feedback and recommendation. We hope to have the pleasure of working with you again.

The VMS Team

From the business

Founded by ex-Sotheby's director Patrick van der Vorst, we are the world's no. 1 online valuation service. With over 60 experts from leading auction houses such as Sotheby's and Christie's, we provide professional valuation reports within 48 hours for a reasonable fee.

For US clients, you may call our New York line: +1 (917) 525 2444

To find out more, or discuss your needs with a member of our team you can email us at: [email protected]


valuemystuff.com
London, Greater London, United Kingdom