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ValueMyStuffReviews 853

3.9

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ValueMyStuff Reviews Summary

The company is generally well-regarded for its efficient and professional appraisal services, with many customers appreciating the quick turnaround and thorough reports that enhance their understanding of collectible items. Positive sentiments highlight the convenience of the process and the credibility of the appraisals. However, some customers express concerns about inconsistencies in appraisal quality and perceived lack of personalized attention, with a few noting that responses felt generic or dismissive. Overall, while the company demonstrates a strong reputation for reliability, there is room for improvement in ensuring consistent service quality and addressing customer feedback more effectively.

This summary is generated by AI, based on text from customer reviews

service
105
value
23
shipping
3
quality
16

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2,508 reviews

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Michigan
2 reviews
0 helpful votes
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Always great!
November 20, 2024
Updated review

I get alot of appraisals through Value My Stuff and I have always had a great experience with them. I like the little extra tidbits of information that is passed on through the appraisal.

Date of experience: November 9, 2024

I love that most of the appraisals are pretty detailed...
February 21, 2024
Previous review

I love that most of the appraisals are pretty detailed and include some history. I love researching items so this makes me very happy!

Date of experience: February 21, 2024
South Carolina
1 review
0 helpful votes
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Wasted money!
November 19, 2024

I decided to use "value my stuff" to help me with a recent purchase of a chair… That said, all they said was it is circa 1900 Mahogany desk chair. No insight to who the manufacturer could be or perhaps what state it was made. The chair has a unique carving in the back, which I would've thought they could have pinpointed the maker and no reference to the upholstery.

ValueMyStuff attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 9, 2024
GB
1 review
0 helpful votes
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Given the effort Id put in to give as much detail as possible including 40+ photos I found the short response was dismissive and appeared to be guesswork without substance

Date of experience: November 8, 2024
New York
1 review
0 helpful votes
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I received an email requeststing more photos and info before the final appraisal and i really appreciated the throughness of search for information to five the best report. Sadly, the earrins were worth less than the appraisal but I would still use VMS again.

Date of experience: November 6, 2024
Wisconsin
1 review
0 helpful votes
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Taylor Swift Autographed Guitar
November 15, 2024

I won an autographed Taylor Swift Guitar at a charity auction; I wanted to get this appraised for my insurance and didn't know where to go. The process was very simple and I was able to insure my guitar in just a few days.
My appraisal said it would take up to 48 hours and I had it back in about 24.

Date of experience: November 5, 2024
California
1 review
0 helpful votes
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Detailed
November 15, 2024

Thank you for being so quick AND detailed! This will help me immensely with the descriptions and pricing when I list items.

Date of experience: November 5, 2024
Georgia
1 review
0 helpful votes
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Contemporary mirror
November 14, 2024

1st time using Value My Stuff,Thanks,a pic I goggled of the mirror valued $3,800,so do I have a copy VMS dated it's contemporary mirror

Date of experience: November 3, 2024
Italy
1 review
0 helpful votes
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Good
November 12, 2024

I needed some help when giving a first evaluation to a painting and I have to say that the appraisal looks accurate and explained with a nice approach, professional and touchy-feely at the same time.

Date of experience: November 2, 2024
Ohio
1 review
0 helpful votes
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I had eight musical instruments appraised through this online service. The service was quick and had all the information I needed for my insurance company.

Date of experience: October 28, 2024
Washington
1 review
0 helpful votes
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Review of process
November 6, 2024

You found a couple more comparisons than I found. I'm not sure it's worth $28.00 but will see if we sell it and the appraisal was the selling point

Date of experience: October 27, 2024
Texas
1 review
0 helpful votes
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Excited about my Caddo Indian trough
November 5, 2024

I am so excited I found out about your service. I have had this piece for over 50 years and people have told me to have it evaluated to find out more about it. I finally did it and I am so glad I did. Thank you

Date of experience: October 25, 2024
Florida
1 review
0 helpful votes
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Late appraisal?
October 25, 2024

I paid extra for arrive within 24 hours and my appraisal was delivered in 48 hours. I was pressed for time and disappointed with the time it took to receive my appraisal.

ValueMyStuff attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 15, 2024
New York
1 review
0 helpful votes
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Super fast service...
October 25, 2024

Super fast service... thank you for the evaluation... on to selling asap

Date of experience: October 15, 2024
New York
1 review
0 helpful votes
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Simple and Efficient.
October 23, 2024
Updated review

I submitted three valuations for Japanese art that I knew little about except their sentimental value. The valuations received were informative and helpful to determine that we really did not need to insure them for any significant amount of money. The responses also provided more information about the art works themselves and their source.

Date of experience: October 13, 2024

Easy to use
October 18, 2024
Previous review

Easy to use. Easy to pay. First time use. Looking forward to the reports.

Date of experience: October 8, 2024
Pennsylvania
1 review
0 helpful votes
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Easy to submit and query for appraisal! I wish the appraiser offered more in-depth answers regarding the maker's mark.

Date of experience: October 13, 2024

Easy to submit and query for appraisal
October 15, 2024
Previous review

Easy to submit and query for appraisal.

Date of experience: October 5, 2024
Switzerland
0 reviews
0 helpful votes
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Appraisal of painting
October 16, 2024

Accurate and timely, very much appreciated. I would highly recommend their services!

Date of experience: October 6, 2024
GB
1 review
0 helpful votes
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Easy to use, intersting
October 15, 2024

Great interface and the report was quickly delivered. The actual valuation made sense and whilst I was hoping for more, I am glad I went through this process

Date of experience: October 5, 2024
Texas
1 review
0 helpful votes
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Very Pleased
October 14, 2024

I had an unusual piece and they were very prompt and thorough

Date of experience: October 4, 2024
Oregon
1 review
0 helpful votes
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Highly recommended
October 14, 2024

Pretty easy process. Very informative description of my pieces.

Date of experience: October 3, 2024
GB
1 review
0 helpful votes
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Great service
October 13, 2024

The response was super quick and the valuation that came through was thorough and insightful! Very pleased

Date of experience: October 3, 2024

From the business

Founded by ex-Sotheby's director Patrick van der Vorst, we are the world's no. 1 online valuation service. With over 60 experts from leading auction houses such as Sotheby's and Christie's, we provide professional valuation reports within 48 hours for a reasonable fee.

For US clients, you may call our New York line: +1 (917) 525 2444

To find out more, or discuss your needs with a member of our team you can email us at: [email protected]


valuemystuff.com
London, Greater London, United Kingdom