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On time, great communication, before, during, and after shipment, would highly reccommend, for any equipment moving
I give Vlad the delivery man an A+ on the delivery he did for me and i will difenetly recommend him and uShip to my firends and family.
Ramiro Muoz
Bill Floyd was excellent. My needs were not normal, and Bill accommodated them seamlessly. I would recommend Bill to anyone who needs this type of service. In the end, I made new friends with Bill and Dana.
Joseph contacted me within 10 mins of accepting his offer by text. We scheduled a pick up time, and estimated the delivery time for the next day.
He was in constant contact.
The family at the pickup address said he was friendly, and took great care in wrapping the antique cradle.
Once he arrived at my home, he and his helper carried it inside and unwrapped it. Great experience!
I wouldn't hesitate to use him again if I find an item in his shipping area!
A++
Hauler Brothers were AMAZING. Iam very picky and they met all my needs. The communication was great! Their timing for pick up and delivery was great. They wrapped my item perfectly!
I definitely will be using them again...
Slow and don't work with reliable drivers. And no notifications on delays or cancellations. Called over 26 time to schedule the same pick up. Horrible service.
The quote was good and the service was excellent! Michael was very responsive and kept his word from start to finish.
This is the safest and most reliable source for transporting your goods. I had a backhoe, a $78,00 car,Japanese mini trucks, several golf carts and I have been very pleased with all of my shipments. Keep up the good work
I was bidding on helping ship peoples stuff across the US in my uhaul truck coming back from New York to Utah. Uship suspended my account for no reason out of the blue. I had perfect ratings on their site. I asked several times what the problem was. First they told me I could not do interstate transport. After I told them that there is no law against me transporting stuff across the country without a business license, they made up more excuses. They then proceeded to tell me that I couldn't use a rental uhaul truck because it was against their policy after I told them I was bringing a uhaul truck back empty to Utah and looking to cover my gas and rent costs coming back to utah. This was a lie from them as well as nowhere in their policy does it say this. After calling them several times, one of their customer service people admitted to me that a big commercial customer of theirs complained because I bid on 2 jobs that they really wanted, so uship put my account on hold. And he admitted this happens often to small shippers like myself. The owners of this site are corrupt as can be. Protecting their commercial customers by censoring the small guys is just wrong. I was just trying to help people get their stuff moved cheaper than these commercial rapists.
Hi Eric,
Thank you for your review. I am happy to clarify uShip's policy regarding using rental vehicles and quoting on interstate shipments.
Your account is held because you were interacting with an interstate household move shipment that requires you to have an active Motor Carrier Number. Upon signing up with uShip, you agree to the terms of the uShip User Agreement which states you’ll only offer quotes on items that you have the proper authority, licensing, and permits to haul. Specific commodities, namely vehicles, heavy equipment, and household moves, always require a DOT or MC number. To learn more about operating authority and insurance, please check out the Federal Motor Carrier Safety Administration - https://www.fmcsa.dot.gov.
Service providers can use rental trucks on uShip. That being said, they are not allowed to use rental trucks for household moves because customers' goods are often not covered by insurance in the rental agreements.
The Trust & Safety team emailed you on 7/14 informing you of your account hold. I advise you to read over the email and respond in order to release your account.
I hope this information is helpful. Please contact uShip Member Support at 1-800-698-7447 or email [email protected] if you have any other questions.
-uShip Member Support
Uship was great and easy to use. It was way cheaper and alot less hassle tha using FedEx or UPS Freight. It sometimes takes a few days to get a response to someone traveling through your area. But its still half the price of other options.The site is easy to use, and the whole process went smooth and easy. Highly recommend. It will now be my only freight shipping option.
Excellent service! I paid a bit more to get a carrier using a small van (vs pick up w tarp). They kept me well informed of ETA. Courtesy white glove team. Recommend highly for small moves.
Our driver was very courteous and kept me up to date all along. All happened as expected and we are pleased.
We needed to ship a car from FL to NH and we were able to pick a shipper at an affordable price. We went with Tempus Logic and they found a driver quickly. We were in contact with them through the whole process and they picked up and delivered door to door.
Actually love the service UShip provides HOWEVER the last carrier we booked through them - MOCOMPTI - was the Worst UShip carrier EVER! Completely incompetent and ABSOLUTELY ATROCIOUS to deal with. MOCOMPTI asked for UShip to not allow us to leave feedback (after the carrier returned our shipment to us instead of delivering) so they could continue doing business through them. Through an 'internal policy' at UShip
They basically oblidged and we could not leave feedback on the 'Worst Carrier on UShip' - MOCOMPTI. Let me be clear, USHIP IS A GREAT SERVICE and I have used them for over ten years now - they are Awesome! It's just this last shipping debacle has cost us quite a bit in lost revenue with a heretofore lucrative movie contract. Trust me, If you need your larger items shipped within the US and Canada - use UShip BUT, if you get a quote from MOCOMPTI - BEWARE!
Hi Vic,
Thank you for providing this feedback. We're very sorry to hear about what you experienced with your carrier. It looks like you have already been in contact with our support team, but if you would like to discuss anything further or have any more questions, please call us at (800) 698-7447 or email our support team at [email protected].
Being made aware of situations like yours is essential to maintaining and improving the safety of the uShip marketplace. Thank you again for bringing this to our attention.
I had been looking for a very special Magnavox Imperial Connoisseur model for DECADES, and finally found one in mint condition 800 miles away. Safe transport of this treasure was a big worry for me...but Uship and Travis Preston came through for me with flying colors! NOT A SCRATCH! Could not be happier.
Hi James,
We're thrilled to receive your review! Thank you for your kind words and for choosing uShip. We're delighted to have met your expectations, and we look forward to the opportunity to work with you again.
My experience with UShip carriers has been good. Most often they communicate within 24 hrs of an accepted offer.
I expect the shipper to be honest on delivery dates. When they have issues, they need to communicate with both the shipper and delivery party directly.
They also deserve respect for what they do.
Hi Scott,
Thank you so much for your review! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with us. We look forward to working with you again in the future.
It was a great experience from start to finish! Easy convenient accomodating and done well! Would definitely reccomend
Thank you for taking the time to give us a review! We value your business and look forward to working with you again in the near future.
The shipper was very quick to pick up my machine and secure the load. Delivered in a couple days! Great communication and cooperative offload! Great price, saved $600.
Hi David,
Thank you for your review! We’re happy you are satisfied with your experience. We look forward to working with you again in the future.
Enables bad shippers. Shipper took one month to pick up my item. Canceled the order. Drove around with it for another month before returning it you ship didn't have any recourse for his actions.
Hi Yev,
Thank you for your feedback. We're very sorry to hear about your experience and understand your frustrations. Though uShip is a neutral third party that gives consumers the ability to connect with independent carriers, we do our best to assist when situations like this arise. If you haven't already contacted uShip support, please do so by calling (800) 698-7447 or emailing [email protected].
Thank you again for bringing this to our attention.
I WAS WORRIED ABOUT SHIPPING A FORKLIFT WHEN ALL THE LOCAL BUSINESSES WERE CLOSED I POSTED MY NEEDS IN USHIP AND SEVERAL COMPANIES CONTACTED ME RIGHT AWAY I FOUND A COMPANY THAT BROUGHT THE RIGHT EQUIPMENT TO PICK UP MY FORKLIFT IN CALIFORNIA AND DELIVER IT IN UTAH VERY HAPPY EXPERIENCE I WILL USE THEM AGAIN
Hi Javier,
Thank you for leaving such a fantastic review! We're delighted to know that you had a great experience and were able to find a carrier to haul your heavy equipment. We sincerely look forward to the chance to work with you again in the future.
Hi Louis,
Thank you for taking the time to share your feedback with us regarding your recent experience. We apologize for the lack of communication and delays/cancellations you experienced with your carrier. Though uShip is a neutral third party that gives consumers the ability to connect with independent carriers, we do our best to assist when situations like this arise. We understand how frustrating and inconvenient this must have been for you, and we sincerely apologize.
If you have any further concerns or would like to discuss your experience in more detail, please feel free to reach out to us at (800) 698-7447 or [email protected].
Thank you again for bringing this to our attention.