US Global TechReviews 2,816

Very good, courtesy and helpful. Very professional.

Service was very good. This is the second time in 6 months that I have had this problem. Your company was not involved last time.

Thank you
Richard Middleton

The techs that helped today ( Dan and Mary) were very helpful with my questions and fixing my computer and its viruses. I did sign up for Norton also. Thank you very much.

Started with JC who was very helpful and courteous. I especially appreciated that he called back the following day to be sure that problem was solved to my satisfaction. Also appreciated that all the techs I encountered were English speaking. Made this much easier.

This young man was so very kind and understanding of my total inability to relate to any techy terms that he used. He looked into my computer and seen that there was many problems that I had and I told him how much they irritated me and he addressed those also. I just wish that there were many more like him. Can you clone him?

They hoped right on my computer and fixed it.

I was very lucky to be connected with Mary@ ex.2087. This young lady worked for almost 8 hours to put me back in business with my computer. I will be forever thankful that I was connected with her to service my computer. I thank her endlessly.

Very polite ans helpful with my issues

Mary and Carlo Jay were fantastic! They were a true testimony to your customer service. KUDOS!

Charlie was very nice and patient with me and he got the job done quickly.

Service was well explained and very helpful.

Very courteous and efficient. Easy to understand and answered questions clearly. Performed the task as described.

The global tech person was very patient in helping me. My technology skills are not the greatest at age 88 but the tech person was most helpful and now I can use my computer again with more confidence.

Darwin helped diagnose the issues and recommended two solutions. He was very calm, forthright and professional.

All was good after the young man slowed down so I could keep up as I am 75 years old---all is good

Dan was a huge help! My computer has Windows 10 with which I was not familiar even though I have had a computerr since the early 80s. And thru my own ignorance made several mistakes, on top of which Windows Security which came with the computer did not stop viruses and infections from invading and causing numerous problems. I am all set now- his follow-up call was very much appreciated. This 77 year old lady is very grateful!