Useviral

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California
1 review
6 helpful votes
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Service not Fulfilled
October 26, 2023

They didn't complete "custom comment" order. After multiple contact attempts, they asked me to resubmit. After resubmitting, they provided a "random comment" service I didn't ask or pay for. Not only was the order incorrect, but none of the comments provided were complete sentences/words (see attached screenshot). My request for a refund were ignored. My bank provided the refund/credit to account.

Date of experience: October 26, 2023
Malaysia
1 review
5 helpful votes
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Scam site
October 26, 2023

I bought 53 reviews for 240usd last month. Till now not posted. I contacted their customers support via email, no response too.

Date of experience: October 26, 2023
Maldives
1 review
0 helpful votes
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I bought 500 followers package. Within a month 100 followers were lost. They are scammers. They want you to spend money on them every month or else you will be scammed

Date of experience: October 25, 2023
Canada
1 review
0 helpful votes
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Beware useviral I a scam
October 23, 2023

Useviral is a complete scam they made me wait all weekend to send me this reply and will not refund my order. I bought the 75 viewers for 1 month package and they absolutely scammed me. MAKE SURE NOT TO GET SCAMMED FROM THESE GUYS!

Date of experience: October 23, 2023
Texas
3 reviews
8 helpful votes
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It's True...they're horrible!
October 19, 2023

Emailed company twice, called their "contact" telephone number (which disconnected immediately) concerning failed order fulfillment. I only received a bot response advising 24 hour response from Useviral, nothing else since then. It's sad because many of us are trying to build an online presence utilizing this type of service as a starting point. This one (Useviral) has to come along and mess the entire process up! Stay away business owners! It's not worth the headache!

Date of experience: October 19, 2023
GB
1 review
2 helpful votes
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DO NOT TRUST
October 18, 2023

BEWARE this company is a major scam it don`t deliver what you pay for DO NOT FALL FOR IT SCAM SCAM SCAM

Date of experience: October 17, 2023
Belize
1 review
3 helpful votes
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Always read reviews before purchasing!
October 18, 2023

I attempted to purchase a package from UseViral and my payment would not go through. I tried a different card and still nothing.
I had the wear with all to do a search on this company and I am so happy that I did. Now that I have seen so many negative reviews here I will be searching for a more reputable company.
I am a reviewer and for some unknown reason, I didn't think to read reviews ahead of time. I am really glad that the payment glitched or I would be in the same position as many others. I am truly sorry so many people had a negative experience.

Date of experience: October 17, 2023
Portugal
1 review
1 helpful vote
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Useviral is a SCAM
October 17, 2023

After paying $129 for more You Tube subscribers, the numbers shot up after about one week, but almost immediately thereafter, shot straight back down. I have been onto their customer service repeatedly and just get some useless response that they are working to rectify it, but have done nothing. AVOID THIS COMPANY. WASTE OF MONEY

Date of experience: October 17, 2023
Italy
1 review
0 helpful votes
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Scammers!
October 17, 2023

Its more then a month I am not getting the reviews! Paid for 10 to test them, got 3 and they are just answering that they are working on it! Hands off these Scammers!

Date of experience: October 17, 2023
California
1 review
0 helpful votes
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Scammers do not use
October 14, 2023

Bought twitter followers they ALL dropped. They send a scammy form email reply promising to add them back. Going to do a chargeback on my bank.

Date of experience: October 14, 2023
Lithuania
1 review
1 helpful vote
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ALL FOLLOWERS ARE FAKE
October 11, 2023

All followers are fake as hell. They have same photos, names (just number different). These followers do not even have organic engangament itself. SO I TRULY do not recommend it.

Date of experience: October 11, 2023
France
1 review
0 helpful votes
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Irrelevant
October 10, 2023

Ordered Arabic followers and got Pakistani ones. Made a complaint and the answer I got was that the result was out of their control. That's a joke

Date of experience: October 10, 2023
Sweden
1 review
0 helpful votes
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I'm really disappointed with use viral because I got declined all the time after I used thier service

Date of experience: October 8, 2023
Georgia
1 review
1 helpful vote
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I bought Facebook followers to kick start a new website launch. I specifically requested US followers. I got everything but...not only that, I was absolutely inundated with people from all over the world filling my message box pushing their digital agency services. I already have a digital agency.
DO NOT SPEND MONEY ON THIS.

Date of experience: October 5, 2023
Massachusetts
1 review
0 helpful votes
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They charge people twice for same service
October 2, 2023

I have noticed for some time now that Useviral charge people twice for each transaction. They charge my bank card twice for each transaction. I guess that's why they take longer time than usual to make those payments posted.
I notify them that I will expose their evil deeds and perhaps write a review about their evil dealings. I have noticed this for some time now that is what they do. I will make sure I work with my bank to expose their evil dealings.

Date of experience: October 2, 2023
New Mexico
1 review
0 helpful votes
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Don't use them. They are a total scam. They said it would take 1 month to complete the service. It's been a month and nothing has been completed. When I checked on my status, it said "Rejected". But I didn't get any notification or a refund.

Date of experience: September 23, 2023
Nevada
1 review
2 helpful votes
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Don't use this company - not real followers
September 14, 2023

I paid this company to get real people followers for my only fans account. They claimed they were real and engaged humans. However after having 250 or so new subscribers not a single one has liked or commented or engaged with a post. They sure seem like fake accounts to me. I'd say run run and don't use this company.

Date of experience: September 14, 2023
Texas
2 reviews
11 helpful votes
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NOT Credible - Misleading
September 13, 2023

It says on their website that they accept PayPal. Upon the checkout process, there is NO option to pay with PP! I sent them an email and they replied by saying that they are working on getting PP back. That was a week ago! Also, they have a USA address (Postal Annex box). On a second attempt to use my debit card, it was declined. I called my bank and was told that it was blocked - reason that it was a business from outside the US. Very deceptive, and not trustworthy!

Date of experience: September 13, 2023
GB
1 review
0 helpful votes
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SCAM MODERN DAY THIEVES!
September 7, 2023

DO NOT USE THIS COMPANY! They are a scam nothing more than common day thieves like PayPal! I would have given -stars if possible! Do not use this service this is a warning to all! They steal your money then feed you rubbish excuses DO NOT USE THIS SERVICE!

Date of experience: September 7, 2023
Lorenzo L. Useviral Rep
over a year old

Hi Mark. Can you please provide your customer order number. We are not thieves we have a great reputation. Sadly only unhappy customers tend to leave their negative experience while happy customers don't normally leave reviews. I would love to resolve or refund you. Please provide your details so I can assist you.

France
1 review
3 helpful votes
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Scam! Scam! Scam!
September 2, 2023

UseViral review (Order #304):

I want to share my recent experience with UseViral, which was unfortunately disappointing. I placed an order (n°*******) for the acquisition of 250 French likes for my company on social networks. However, instead of receiving the French likes that I had specifically requested, I received Thai likes.

This was not the first time I experienced this problem with UseViral, as this was my second order with this company, and the same problem happened again. Receiving inappropriate likes can seriously tarnish my company's image, which is concerning.

Additionally, despite my repeated attempts to contact their customer service via email, I have not received a response, which is another source of frustration.

As a customer, I expected quality service and effective communication, but unfortunately my experience with UseViral fell short of my expectations. I believe it is essential for a company to honor its commitments to customers and resolve order issues quickly.

I recommend caution when deciding to work with UseViral, especially if quality of service and reliability are important to you.

Date of experience: September 2, 2023