US Birth Certificates

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US Birth Certificates

4.3

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From the business

US Birth Certificates mission is to ensure that receiving your birth certificate is done easily and securely.

Applying for vital records can be a confusing process and requirements vary by state, which can get confusing, that’s where we step in.


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US Birth Certificates Reviews Summary

The company has established a strong reputation for its efficient and user-friendly service in obtaining birth certificates, with numerous customers praising the speed and convenience of the online process. The exceptional customer service, particularly from team members like John and Melissa, has been highlighted as a key strength, contributing to a seamless experience for users. However, some customers expressed concerns regarding the clarity of printed documents and occasional confusion about the process. Overall, the feedback reflects a positive sentiment, with many customers recommending the service for its reliability and ease of use.

This summary is generated by AI, based on text from customer reviews

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5,355 reviews

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Indiana
1 review
0 helpful votes
Follow Cindra D.
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Complicated, but worth it.
July 5, 2023

The certificate requested was for a family member who was adopted. Because many details needed to be verified, the process took several days. However, in the end, the birth certificate was received.

Date of experience: July 5, 2023
Customer Care Team R. — US Birth Certificates Rep
over a year old

Dear Cindra,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Sincerely,

USBirthCertificates Team

District of Columbia
1 review
0 helpful votes
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Son
June 30, 2023

Very good easy to use I need to get a new birth and get clay lost my old one that fit.

Date of experience: June 30, 2023
Customer Care Team R. — US Birth Certificates Rep
over a year old

Dear Michael,

We sincerely appreciate your review of our site. Knowing that you were satisfied with our service brings us joy. Rest assured, we will carefully analyze your feedback to make necessary improvements and provide you with a consistently outstanding five-star service.

With gratitude,

USBirthCertificates Team

California
1 review
0 helpful votes
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I was impressed with the level of service I received from your company, particularly from your representative John. He was knowledgeable, friendly, and proactive in addressing my concerns. He took the time to explain everything to me and was patient with all of my questions. Thanks to his efforts, I was able to resolve my issue quickly and easily. I would highly recommend your company to others, thanks to John's great work.

Date of experience: April 30, 2023
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hi Melissa,

Thank you for sharing your experience and choosing us to do your Usbirthcertificate. We are glad to read that you give us 5 star rating.

Best regards!

UsBirthCertificates Team

Michigan
1 review
0 helpful votes
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Easy to use
April 22, 2023

I needed to get birth certificate and was dreading the process, but this website made it incredibly easy and straightforward. The instructions were clear and the entire process was very user-friendly. Thank you for making something that seemed so daunting much more manageable!

Date of experience: April 21, 2023
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Jeannette,

Thanks so much for doing the review! We love to read that users are happy after using our Us birth certificate tool.

We'll be glad to hear from you. Thanks

UsBirthCertificates Team

Texas
1 review
0 helpful votes
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This website is honestly amazing. Very simple, intuitive, user friendly for people like me who are not so familiar with technology. Overall a great experience. Thank you so much.

Date of experience: March 17, 2023
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hi William,

Thank you for sharing your experience and choosing us to do your Us birth certificate. We are glad to read your give us - rating.

Best regards!

UsBirthCertificates Team

California
1 review
0 helpful votes
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I completed the online application, paid the fee, only to find out they would review my application, and send me a copy, to pay yet another fee and submit it to the actual state agency. I immediately called my credit card company and asked to cancel payment on this obvious scam

Date of experience: January 31, 2023
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Murray,

We sincerely regret your unsatisfactory experience with our service. As a team, we strive to provide exceptional and satisfactory service to all of our customers.

We appreciate your feedback and would like to obtain more details about your concerns so that we can address them more effectively. Our goal is to continually improve and correct any mistakes we have made.

Please allow us to rectify this situation and regain your trust. We are here to listen to you and resolve any problems you have faced.

You can contact us through this link: https://www.usbirthcertificates.com/contact-us. We will be happy to assist you and provide you with the necessary assistance.

Yours sincerely, Selena

USBirthCertificates Team

Virginia
1 review
4 helpful votes
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SCAM
January 21, 2023

I was under the impression they're charging you in part for the state fees and will submit it to the state department. THIS IS NOT THE CASE. They are simply charging to put your information digitally into the application, which you will then still have to print out and mail into the department, WITH THE STATE FEE. Please, please, please do not use this site. They're charging you for an application that you can get for free, and the charges will not save you any money with the state department.

Date of experience: January 21, 2023
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Emma,

We apologize for any misunderstanding regarding our services. We appreciate your feedback and will take your comments into account.

Our customer support team is on hand to resolve any issues you’ve had using our services. You can get in touch using this link:
https://www.usbirthcertificates.com/contact-us

Kind regards,

Team UsBirthCertificates

Spain
1 review
1 helpful vote
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Great customer service!
January 19, 2023

I'm getting married abroad and needed my birth certificate for it. So glad I found this! Done in a flash and their customer service agents are incredibly helpful. I missed a document in my application so they reached out to me and the problem was solved in a few minutes. Thank you!

Date of experience: January 18, 2023
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Kurt,

Thanks so much for doing the review! We love to read that users are happy after using our Us birth certificate tool.

We'll be glad to hear from you. Thanks

UsBirthCertificates Team

Indiana
1 review
2 helpful votes
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Bull$#*!
January 8, 2023

They did not care about when you got your birth certificate, I needed one and they took my money and then took their sweet $#*! time getting in touch with me and I never even got it. I'm just 50 dollars in the hole. DO NOT USE THIS WEBSITE.

Date of experience: January 8, 2023
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hi Caleb,

We apologize for any misunderstanding on our service and pricing.

To review your case and help you solve your request, we suggest you contact our support team so that they can assist you with anything related to your account or escalate it if necessary.

You can do so directly here: https://www.usbirthcertificates.com/contact-us

Thanks

UsBirthCertificates Team

Michigan
1 review
0 helpful votes
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5/5 would recommend
December 21, 2022

Great website for getting birth certificates. I lost mine and wanted a replacement. Their form was super easy to fill in and the website is very user friendly. Completely recommended.

Date of experience: December 20, 2022
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hi Jerald,

Thank you for sharing your experience and choosing us to do your Us birth certificate. We are glad to read your give us - rating.

Best regards!

UsBirthCertificates Team

Virginia
1 review
0 helpful votes
Follow Weili Q.
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Scam.
November 14, 2022

It takes advantage of new parents' concern about the new born. I didn't read the review. It charges 49. But it's not legit.
I can do it myself and I have already did and Its name makes me think it's official and it's to apply online.
SCAM!

Date of experience: November 12, 2022
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Weili,

We sincerely regret your unsatisfactory experience with our service. As a team, we strive to provide exceptional and satisfactory service to all of our customers.

We appreciate your feedback and would like to obtain more details about your concerns so that we can address them more effectively. Our goal is to continually improve and correct any mistakes we have made.

Please allow us to rectify this situation and regain your trust. We are here to listen to you and resolve any problems you have faced.

You can contact us through this link: https://www.usbirthcertificates.com/contact-us. We will be happy to assist you and provide you with the necessary assistance.

Yours sincerely, Selena

USBirthCertificates Team

Illinois
1 review
2 helpful votes
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BEWARE SCAM SCAM SCAM
November 1, 2022

Please do not fall for this scam! I'm now 60 dollars in the hole with no certificate. They advertise for just 60 bucks they'll get you your certificate but then promt you to spend another 130 dollars to actually complete the request! And there is no way to contact them. They have an email that goes nowhere but back to you. Please do not fall for this scam like I did!

Date of experience: November 1, 2022
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hi Andrew,

We apologize for any misunderstanding on our service and pricing.

To review your case and help you solve your request, we suggest you contact our support team so that they can assist you with anything related to your account or escalate it if necessary.

You can do so directly here: https://www.usbirthcertificates.com/contact-us

Thanks

UsBirthCertificates Team

California
1 review
1 helpful vote
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I am highly satisfied
October 31, 2022

I am highly satisfied and thank you for the excellent help. I will promote your website through my social media platform.

Date of experience: October 31, 2022
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hi Guillermo,

Thank you for sharing your experience and choosing us to do your Us birth certificate. We are glad to read your give us - rating.

Best regards!

UsBirthCertificates Team

Michigan
1 review
0 helpful votes
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Attentive service
October 27, 2022

Very happy and appreciative for the help of your agentSara who guided me at every step to make get my certificate.

Date of experience: October 27, 2022
Pennsylvania
1 review
0 helpful votes
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Outstanding service
October 15, 2022

The service received from the agent was outstanding. He made me feel confident that he understood and would resolve my concerns

Date of experience: October 14, 2022
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hi Leslie,

Thank you for sharing your experience and choosing us to do your Us birth certificate. We are glad to read your give us - rating.

Best regards!

UsBirthCertificates Team

Tennessee
1 review
0 helpful votes
Follow Lauren G.
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I placed an order for a certified copy of my birth certificate 6/14/22, and have not received it as of 9/6/22. I can't get in touch with anyone, and there is no after hours voicemail. If this is a real business, there would be at the very least an informational recording after business hours. It cost me $49. So learn from my mistake and use another site. I infer from this that it is a scam, or someone buried in a basement laughing at gullible people. Do go elsewhere.

Date of experience: September 6, 2022
Illinois
1 review
3 helpful votes
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I paid 111.00 and got directed to an invalid site, no money, and no birth certificate replacement..

Date of experience: August 24, 2022
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Theresa,

Sorry for the inconvenience. We really feel bad that you felt this way. If we haven't solved your problem yet, we remind you that we have policies that protect the user.

You can find the information here by filling out the form: https://www.usbirthcertificates.com/contact-us

Thank you very much.

Kind regards

-UsBirthCertificates

Massachusetts
1 review
4 helpful votes
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SCAM SCAM SCAM
August 17, 2022

They advertise that you get a digital download of your birth certificate right away, (which at the time I thought was great because I needed it right away), however they don't mention that you have to print and mail in a form AFTER already entering all your information online.
I've tried to contact them via their online "contact us form" which is a complete joke. I've sent three different contact us forms and ALL of them got sent back to me, undeliverable. And, there's NO other way to contact them. I'm now $60 out with birth certificate.
Absolutely disgusted with this website.
COMPLETE SCAM.

Date of experience: August 17, 2022
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Danielle,

Sorry for the inconvenience. We really feel bad that you felt this way. If we haven't solved your problem yet, we remind you that we have policies that protect the user.

You can find the information here by filling out the form: https://www.usbirthcertificates.com/contact-us

Thank you very much.

Kind regards

-UsBirthCertificates

California
1 review
2 helpful votes
Follow E M.
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I was quick to use this site because they promised expedited services to obtain a birth certificate. But I should have been clued in to their scam when they asked me to pay first before i had even selected the services I needed. After I paid and gave them all my information, I was left with a message saying that they would contact me when paperwork was ready to sign. I never received a confirmation email and I haven't been contacted. There is also no way to contact them other than a form you fill out on the website. I have filled out their form twice and still have not been contact. I totally got scammed. I am out $150 and I have no birth certificate (which I really need). So, thanks, US Birth Certificates. You're the worst.

Date of experience: August 2, 2022
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello,

Sorry for the inconvenience. We really feel bad that you felt this way. If we haven't solved your problem yet, we remind you that we have policies that protect the user.

You can find the information here by filling out the form: https://www.usbirthcertificates.com/contact-us

Thank you very much.

Kind regards

-UsBirthCertificates

Georgia
1 review
2 helpful votes
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DO NOT DO IT
June 1, 2022

This business has almost non existent contact information. You can only contact them through their form and FORGET a phone number. I sent an email have heard nothing back and there is NO way to create an account so that you can see what is actually happening. They sure are quick to get your credit card information though, AND a copy of your drivers license. WHO KNOWS what they are doing with this information. Save yourself time and money and go through your state's vital records department. I am sure I have just lost $135.00 for the two certificates I ordered. I hope they prove me wrong. I have no images or proof of purchase to attach because they give you NONE OF THAT!

Date of experience: June 1, 2022
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello:

Sorry for the inconvenience. We really feel bad that you felt this way. If we haven't solved your problem yet, we remind you that we have policies that protect the user.

You can find the information here by filling out the form: https://www.usbirthcertificates.com/contact-us

Thank you very much.

Kind regards

-UsBirthCertificates