US Birth Certificates

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of US Birth Certificates

US Birth Certificates

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

US Birth Certificates mission is to ensure that receiving your birth certificate is done easily and securely.

Applying for vital records can be a confusing process and requirements vary by state, which can get confusing, that’s where we step in.


How would you rate US Birth Certificates?
grey stargrey stargrey stargrey stargrey star

US Birth Certificates Reviews Summary

The company has established a strong reputation for its efficient and user-friendly service in obtaining birth certificates, with numerous customers praising the speed and convenience of the online process. The exceptional customer service, particularly from team members like John and Melissa, has been highlighted as a key strength, contributing to a seamless experience for users. However, some customers expressed concerns regarding the clarity of printed documents and occasional confusion about the process. Overall, the feedback reflects a positive sentiment, with many customers recommending the service for its reliability and ease of use.

This summary is generated by AI, based on text from customer reviews

service
130
This company responds to reviews on average within 16 days

Instant Feedback

5,393 reviews

We monitor reviews for authenticity

Hawaii
1 review
0 helpful votes
Follow Lauvi N.
Unfollow Lauvi N.
Share Review
Report Review

What a joy it was to have experienced customer service to help me with my order. She was calm and collected in helping me each step to get my birth certificate in less than 2 days. Awesome! Amazing she deserves all the goodness that comes her way. WTG.

Date of experience: September 6, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Dear Lauvi,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards,

USBirthCertificates Team

New Jersey
1 review
0 helpful votes
Follow Sue O.
Unfollow Sue O.
Share Review
Report Review

Amazed with their speed
September 6, 2023

I was amazed with their speed and efficiency. Obtaining my birth certificate was a lightning fast process and their customer service was up to par.

Date of experience: September 6, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Dear Sue,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards,

USBirthCertificates Team

California
2 reviews
0 helpful votes
Follow Patty L.
Unfollow Patty L.
Share Review
Report Review

Kinda complicated I paid and never got it!
They took out $$$$$ but not birth certificate going on ov 2 weeks

US Birth Certificates attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 5, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Dear valued Patty,

We extend our deepest thanks for taking the time to review our site. Your satisfaction with our service brings us tremendous happiness and motivation.

Your feedback is a vital tool in our journey towards continuous improvement. We assure you that we will carefully analyze your review in order to enhance our service and provide you with an outstanding, five-star experience during your next visit.

To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us. Thank you for sharing your experience with us.

Kind regards,

Sincerely,

USBirthCertificates Team

California
1 review
0 helpful votes
Follow Gerard Q.
Unfollow Gerard Q.
Share Review
Report Review

Impressive
September 5, 2023

Their speed is impressive. My birth certificate arrived in the blink of an eye, and their efficiency left me speechless.

Date of experience: September 5, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Dear Gerard,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards,

USBirthCertificates Team

Michigan
1 review
0 helpful votes
Follow Tedarius Q.
Unfollow Tedarius Q.
Share Review
Report Review

Fast process
September 4, 2023

It was a good one and thanks for the help it did well with me

Date of experience: September 4, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Dear Tedarius,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards,

USBirthCertificates Team

Missouri
1 review
0 helpful votes
Follow Paul U.
Unfollow Paul U.
Share Review
Report Review

Straight forward process
September 3, 2023

Well besides the fact I signed the document BEFORE(lol) I had it notarized, I've reordered the document and I will now take it to be notarized properly and then send it in. I'm so bad with small print stuff..

Date of experience: September 3, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Dear Paul,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards,

USBirthCertificates Team

California
1 review
0 helpful votes
Follow DeAnn B.
Unfollow DeAnn B.
Share Review
Report Review

Came much quicker than I'd anticipated... appreciate that!

Date of experience: September 3, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Dear DeAnn,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards,

USBirthCertificates Team

Tennessee
1 review
0 helpful votes
Follow Cecil V.
Unfollow Cecil V.
Share Review
Report Review

Easy and fast
September 3, 2023

Little expensive but quick and easy…………………………………….

Date of experience: September 2, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Dear Cecil,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards,

USBirthCertificates Team

Oregon
1 review
0 helpful votes
Follow Katherine A.
Unfollow Katherine A.
Share Review
Report Review

They acted fast to my request.
September 3, 2023

It was good. If I need to used them again, I will.

Date of experience: September 2, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Dear Katherine,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards,

USBirthCertificates Team

Florida
1 review
0 helpful votes
Follow Jody W.
Unfollow Jody W.
Share Review
Report Review

I recommend their services.
September 2, 2023

I could not be more pleased. The process of getting my birth certificate was so fast that I was pleasantly surprised. I recommend their service without hesitation!

Date of experience: September 2, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Dear Jody,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards,

USBirthCertificates Team

California
1 review
0 helpful votes
Follow John M.
Unfollow John M.
Share Review
Report Review

Exceptional customer service.
September 2, 2023

This is the best place to get your birth certificate. Fast process and exceptional customer service.

Date of experience: September 2, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Dear John,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards,

USBirthCertificates Team

Arizona
3 reviews
0 helpful votes
Follow Nancy J.
Unfollow Nancy J.
Share Review
Report Review

Very easy to complete the request for a new Birth Certificate. I need it because I am applying for a new driver's license in Arizona and need it ASAP. I'm happy to see the quick turn around!

Date of experience: September 1, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Dear Nancy,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards,

USBirthCertificates Team

New Jersey
1 review
0 helpful votes
Follow Timothy M.
Unfollow Timothy M.
Share Review
Report Review

Maybe not ship via UPS?
September 1, 2023

My birth certificate reached the UPS location in good order, but UPS itself kept forgetting to ring my doorbell or give me any way other than catching the UPS guy to get it! I was finally able to have them save it at the UPS processing center and drove there to pick it up...

Date of experience: August 31, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Dear Timothy,

We sincerely appreciate your feedback. At USBirthCertificates.com, we are committed to providing exceptional customer service and are always looking for ways to improve.

We regret that your experience did not meet your expectations and we value your feedback. Your comments help us identify areas where we can improve and we pledge to take them into consideration to provide you with even better service in the future.

We appreciate your time and feedback. To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us

Sincerely,

USBirthCertificates Team

Arkansas
1 review
0 helpful votes
Follow Sean H.
Unfollow Sean H.
Share Review
Report Review

.
August 31, 2023

I don't know why I need to write an experience so here you go, just clenching the emails thirsts for answers.

Date of experience: August 31, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Dear Sean,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards,

USBirthCertificates Team

Florida
1 review
0 helpful votes
Follow Brandi I.
Unfollow Brandi I.
Share Review
Report Review

Exceptional customer service.
August 29, 2023

They are my preferred choice for obtaining birth certificates. Fast service and exceptional customer service.

Date of experience: August 29, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Dear Brandi,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Sincerely,

USBirthCertificates Team

Maryland
1 review
0 helpful votes
Follow Alexis P.
Unfollow Alexis P.
Share Review
Report Review

Birth Certificate
August 29, 2023

Quick, fast and easy! It was little pricey though. But I received it just in time!

Date of experience: August 29, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Dear Alexis,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Sincerely,

USBirthCertificates Team

Arizona
1 review
0 helpful votes
Follow Jocasta I.
Unfollow Jocasta I.
Share Review
Report Review

Received
August 29, 2023

My person on my case was very helpful in getting the correct information to me.

Date of experience: August 29, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Dear Jocasta,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Sincerely,

USBirthCertificates Team

California
1 review
0 helpful votes
Follow Sherry U.
Unfollow Sherry U.
Share Review
Report Review

Excellent service
August 29, 2023

Fast and efficient. They provided me excellent service in obtaining my birth certificate. I will definitely recommend them.

Date of experience: August 29, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Dear Sherry,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Sincerely,

USBirthCertificates Team

Colorado
1 review
0 helpful votes
Follow Mark Y.
Unfollow Mark Y.
Share Review
Report Review

Review
August 29, 2023

Customer service was helpful and to the point, and fast delivery.

Date of experience: August 29, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Dear Mark,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Sincerely,

USBirthCertificates Team

California
1 review
0 helpful votes
Follow Jacqueline P.
Unfollow Jacqueline P.
Share Review
Report Review

First Time Experience -- Mixed Review
August 29, 2023
Updated review

I appreciated the streamlined and convenient application process, and your security measures seem well planned. However, it wasn't clear to me at the US Birth Certificates website that the documents required a Notary Public to witness and sign, for either "Certified" OR "Informational" birth certificates.

Date of experience: August 28, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Dear Jacqueline,

On behalf of the entire team, I express my deepest gratitude for the time you have taken to review our site. Your comments fill us with joy to know that you have been satisfied with our service.

Your words mean a great deal to us, and we are committed to using them as a strong motivator for improvement. We will certainly take your suggestions into consideration to improve our offerings and ensure that we provide you with a five-star service on your next visit.

Thank you again for your feedback. We look forward to the opportunity to serve you again and provide you with an even more exceptional experience.

Best regards,

USBirthCertificates Team


I really appreciate the streamlined and convenient...
August 8, 2023
Previous review

I really appreciate the streamlined and convenient application process, and your security measures seem top notch. Thank you!

Date of experience: August 7, 2023