US Birth Certificates

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of US Birth Certificates

US Birth Certificates

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

US Birth Certificates mission is to ensure that receiving your birth certificate is done easily and securely.

Applying for vital records can be a confusing process and requirements vary by state, which can get confusing, that’s where we step in.


How would you rate US Birth Certificates?
grey stargrey stargrey stargrey stargrey star

US Birth Certificates Reviews Summary

The company has established a strong reputation for its efficient and user-friendly service in obtaining birth certificates, with numerous customers praising the speed and convenience of the online process. The exceptional customer service, particularly from team members like John and Melissa, has been highlighted as a key strength, contributing to a seamless experience for users. However, some customers expressed concerns regarding the clarity of printed documents and occasional confusion about the process. Overall, the feedback reflects a positive sentiment, with many customers recommending the service for its reliability and ease of use.

This summary is generated by AI, based on text from customer reviews

service
130
This company responds to reviews on average within 16 days

Instant Feedback

5,401 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow Elena M.
Unfollow Elena M.
Share Review
Report Review

Incredible turnaround time!
May 28, 2024

From application to delivery, everything was lightning-fast. Made the whole process seamless and stress-free!

Date of experience: May 18, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Elena,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Sara

USBirthCertificates Team

Washington
1 review
0 helpful votes
Follow Dixie Y.
Unfollow Dixie Y.
Share Review
Report Review

Easy to use
May 28, 2024

Very easy to use. I thought it would take a long time to receive, but it took less than a day.

Date of experience: May 18, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Dixie,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Sara

USBirthCertificates Team

Washington
1 review
0 helpful votes
Follow brandi G.
Unfollow brandi G.
Share Review
Report Review

Took care
May 28, 2024

The get took care of the issue and fixed any issue that I did have

Date of experience: May 17, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Brandi,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Sara

USBirthCertificates Team

Portugal
1 review
0 helpful votes
Follow Nancy O.
Unfollow Nancy O.
Share Review
Report Review

Highly recommend!
May 27, 2024

Talk about efficiency! Got my documents in record time. Online process was a breeze, and delivery was super quick.

Date of experience: May 17, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Nancy,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Sara

USBirthCertificates Team

Portugal
1 review
0 helpful votes
Follow Louis C.
Unfollow Louis C.
Share Review
Report Review

Couldn't ask for more!
May 27, 2024

Smooth sailing from start to finish! Quick process and speedy delivery of my documents. Recommended!

Date of experience: May 17, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Louis,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Sara

USBirthCertificates Team

Michigan
1 review
0 helpful votes
Follow Kimberly Z.
Unfollow Kimberly Z.
Share Review
Report Review

So efficient
May 26, 2024

Impressed by the lightning-fast document delivery! Applied online, and before I knew it, my documents were in hand.

Date of experience: May 16, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Kimberly,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Sara

USBirthCertificates Team

District of Columbia
2 reviews
0 helpful votes
Follow Kikita J.
Unfollow Kikita J.
Share Review
Report Review

Makes everything easier
May 26, 2024

Premium membership is the way to go! Fast-track service and effortless process. Makes life easier! Recommended

Date of experience: May 16, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Kikita,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Sara

USBirthCertificates Team

Michigan
1 review
0 helpful votes
Follow Willis P.
Unfollow Willis P.
Share Review
Report Review

Highly recommend!
May 25, 2024

Premium perks are unbeatable! Swift document processing and hassle-free experience. Highly recommend!

Date of experience: May 15, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Willis,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Sara

USBirthCertificates Team

Ohio
1 review
0 helpful votes
Follow Pamela C.
Unfollow Pamela C.
Share Review
Report Review

Good
May 25, 2024

Received in good time and able to choose expedite order!

Date of experience: May 15, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Pamela,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Sara

USBirthCertificates Team

Minnesota
2 reviews
0 helpful votes
Follow Raquel O.
Unfollow Raquel O.
Share Review
Report Review

Very nice service
May 25, 2024

Upgraded to premium and never looked back! Speedy delivery, great service and top-notch customer care. Total comfort!

Date of experience: May 15, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Raquel,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Sara

USBirthCertificates Team

Oklahoma
1 review
0 helpful votes
Follow Christopher U.
Unfollow Christopher U.
Share Review
Report Review

Great timing
May 25, 2024

Great timing on the delivery. No issues with receiving it

Date of experience: May 14, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Payne,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Leyre

USBirthCertificates Team

Virginia
1 review
1 helpful vote
Follow Angel S.
Unfollow Angel S.
Share Review
Report Review

DON'T!
May 25, 2024

I would definitely NOT recommend US Birth Certificates and Vital records. This is a 3rd party entity not associated in any way with any legitimate government records entity. I basically contacted them for a copy of an updated birth certificate with a legal name change. I got the run around for 2 months straight with the only correspondence being via email with a customer service rep identified only by a first name. Multiple emails sent to me regarding multiple uploads sent of official court docs deemed either too dark or illegible. I was never able to contact any human at this company and was only given a number to correspond with my "order". Once I pushed back I was given a phone number to contact the vital records for New York Dept. of Health which is only a voice message loop where no one ever picks up. Although I did receive my refund, I would still NOT recommend anyone waste their time with this service that inevitably provides NO SERVICE.

US Birth Certificates attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 14, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Angel,

We sincerely regret your unsatisfactory experience with our service. As a team, we strive to provide exceptional and satisfactory service to all of our customers.

We appreciate your feedback and would like to obtain more details about your concerns so that we can address them more effectively. Our goal is to continually improve and correct any mistakes we have made.

Please allow us to rectify this situation and regain your trust. We are here to listen to you and resolve any problems you have faced.

You can contact us through this link: https://www.usbirthcertificates.com/contact-us. We will be happy to assist you and provide you with the necessary assistance.

Yours sincerely, Selena

USBirthCertificates Team

Virginia
1 review
0 helpful votes
Follow Latoya O.
Unfollow Latoya O.
Share Review
Report Review

Birth certificate
May 24, 2024

The process was easy, the delivery was efficient and fast.

Date of experience: May 14, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Latoya,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Leyre

USBirthCertificates Team

California
1 review
0 helpful votes
Follow Jared Y.
Unfollow Jared Y.
Share Review
Report Review

So convenient!the future
May 24, 2024

Premium membership is a game-changer! Skip the queues and get your documents in a flash. So convenientI love the fact that you can have all your documents in no time and doing all the process from your home. This is the future of paperwork, good job!

Date of experience: May 14, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Jared,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Leyre

USBirthCertificates Team

Mexico
1 review
0 helpful votes
Follow Ross I.
Unfollow Ross I.
Share Review
Report Review

Worth every penny!
May 24, 2024

Being a premium member paid off big time! Lightning-fast service and VIP treatment. Worth every penny!

Date of experience: May 14, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Ross,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Leyre

USBirthCertificates Team

New Jersey
1 review
0 helpful votes
Follow Mathew J.
Unfollow Mathew J.
Share Review
Report Review

Effortless process!
May 23, 2024

Effortless process! Did everything online, got my documents delivered in a blink. Couldn't be happier!

Date of experience: May 13, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Mathew,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Leyre

USBirthCertificates Team

Michigan
1 review
0 helpful votes
Follow Leah M.
Unfollow Leah M.
Share Review
Report Review

Everything was smooth
May 23, 2024

No lines, no stress, no problems! Got my documents done in a breeze from home. Quick and comfortable process!

Date of experience: May 13, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Leah,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Leyre

USBirthCertificates Team

Portugal
1 review
0 helpful votes
Follow Russell B.
Unfollow Russell B.
Share Review
Report Review

Great service!
May 22, 2024

Such a relief to handle everything from home. Lightning-fast delivery, total comfort. Highly recommend!

Date of experience: May 12, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Russell,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Leyre

USBirthCertificates Team

Pennsylvania
1 review
0 helpful votes
Follow Melissa E.
Unfollow Melissa E.
Share Review
Report Review

Fast and hassle-free service!
May 22, 2024
Updated review

Love how easy it was to get my documents without leaving home. Fast and hassle-free service! Recommended

Date of experience: May 12, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Melissa,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Leyre

USBirthCertificates Team


Fast, convenient, and incredibly comfortable.
February 3, 2024
Previous review

I was pleasantly surprised by how easy it was to order my birth certificate online. Skip the long lines and paperwork—this service is fast, convenient, and incredibly comfortable.

Date of experience: February 3, 2024
Portugal
2 reviews
0 helpful votes
Follow Salvatore V.
Unfollow Salvatore V.
Share Review
Report Review

So convenient!
May 21, 2024

Fastest document delivery ever! Applied online and got my papers delivered in no time. So convenient!

Date of experience: May 11, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Salvatore,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Leyre

USBirthCertificates Team