US Birth Certificates

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of US Birth Certificates

US Birth Certificates

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

US Birth Certificates mission is to ensure that receiving your birth certificate is done easily and securely.

Applying for vital records can be a confusing process and requirements vary by state, which can get confusing, that’s where we step in.


How would you rate US Birth Certificates?
grey stargrey stargrey stargrey stargrey star

US Birth Certificates Reviews Summary

The company has established a strong reputation for its efficient and user-friendly service in obtaining birth certificates, with numerous customers praising the speed and convenience of the online process. The exceptional customer service, particularly from team members like John and Melissa, has been highlighted as a key strength, contributing to a seamless experience for users. However, some customers expressed concerns regarding the clarity of printed documents and occasional confusion about the process. Overall, the feedback reflects a positive sentiment, with many customers recommending the service for its reliability and ease of use.

This summary is generated by AI, based on text from customer reviews

service
130
This company responds to reviews on average within 10 days

Instant Feedback

5,352 reviews

We monitor reviews for authenticity

Oklahoma
1 review
0 helpful votes
Follow Kristopher O.
Unfollow Kristopher O.
Share Review
Report Review

It's was fast and easy
July 22, 2024

Great, they were fast and efficient. I would use them again. And refer there to friends

Date of experience: July 12, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Kristopher,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Lizzie.

USBirthCertificates Team

New York
1 review
0 helpful votes
Follow John O.
Unfollow John O.
Share Review
Report Review

Albert was incredibly helpful and professional. His guidance made the process easy, and his excellent service truly stood out.

Date of experience: July 12, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello John,

We extend our sincerest appreciation for your review of our site. Your satisfaction with our service is a testament to the hard work and dedication of our team.

We value every piece of feedback we receive as it helps us identify areas for improvement. Your positive comments will serve as a catalyst for us to provide an enhanced and unparalleled five-star service during your future visits.

Thank you for sharing your experience and we eagerly await the chance to serve you again.

Best regards, Lizzie.

USBirthCertificates Team

Illinois
1 review
0 helpful votes
Follow Sidney B.
Unfollow Sidney B.
Share Review
Report Review

Sophie's customer service was outstanding. She was patient and attentive, making the whole experience very pleasant and hassle-free.I was amazed with the convenience of using this website to order my birth certificate. I recommend premium service, you won't regret it!

Date of experience: December 30, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Sidney,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Elle

USBirthCertificates Team

California
1 review
0 helpful votes
Follow Genevieve J.
Unfollow Genevieve J.
Share Review
Report Review

The support I received was top-notch. John provided excellent assistance, making sure every step of the process was clear and straightforward.

Date of experience: July 11, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Genevieve,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Leyre

USBirthCertificates Team

New Jersey
1 review
0 helpful votes
Follow Ellen K.
Unfollow Ellen K.
Share Review
Report Review

I can't praise their customer service enough. Melissa was kind and efficient, ensuring that I had all the information I needed.I was surprised by how simple it was to fill out the form and place my order. I expected a long wait but was pleasantly surprised when it showed up earlier than expected. I couldn't be more satisfied!

Date of experience: December 30, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Ellen,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Leyre

USBirthCertificates Team

California
1 review
0 helpful votes
Follow MARIA C.
Unfollow MARIA C.
Share Review
Report Review

Easy to follow.
July 20, 2024

This was very easy to follow and I received it on time.I would reccommend this to anyone who needs a copy of their birth certificate.

Date of experience: July 10, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Maria,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Amy

USBirthCertificates Team

France
1 review
0 helpful votes
Follow Ellis Z.
Unfollow Ellis Z.
Share Review
Report Review

Albert from customer service was fantastic. He was knowledgeable and resolved my issue quickly, making me feel valued as a customer.

Date of experience: July 10, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Ellis,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Amy

USBirthCertificates Team

Pennsylvania
1 review
0 helpful votes
Follow Wilson C.
Unfollow Wilson C.
Share Review
Report Review

I had a great experience with their customer service. Sophie went above and beyond to assist me, making the entire process smooth and stress-free.The website was well-organized, and I never felt confused at any point even for techno-awkward people like me. Higly recommend it!

Date of experience: December 31, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Wilson,

We extend our sincerest appreciation for your review of our site. Your satisfaction with our service is a testament to the hard work and dedication of our team.

We value every piece of feedback we receive as it helps us identify areas for improvement. Your positive comments will serve as a catalyst for us to provide an enhanced and unparalleled five-star service during your future visits.

Thank you for sharing your experience and we eagerly await the chance to serve you again.

Best regards, Amy

USBirthCertificates Team

California
2 reviews
0 helpful votes
Follow Katherine I.
Unfollow Katherine I.
Share Review
Report Review

Ok but awfully expensive and did not come right away
July 19, 2024
Updated review

Spent a lot of money to have to keep checking back and wonder why birth certificate was not received, they confirmed it had been processed but the wait time was significant. In the future I will probably drive down myself to get it rather than spend so much money to wait for so long.

Date of experience: July 9, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Katherine,

We appreciate your 4 star review, but we are sorry to hear that your experience was not entirely satisfactory. Your feedback is important to us. Please contact us so we can address any concerns you may have through this link: https://www.usbirthcertificates.com/contact-us

We are here to help and improve.

Sincerely, Tina

USBirthCertificates Team


Great!
June 20, 2024
Previous review

Great! Fast!

Date of experience: June 9, 2024
Florida
1 review
0 helpful votes
Follow Simon M.
Unfollow Simon M.
Share Review
Report Review

The customer service was exceptional! John was incredibly helpful and patient, guiding me through the process and answering all my questions.

Date of experience: July 9, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Simon,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Tina

USBirthCertificates Team

Illinois
1 review
0 helpful votes
Follow William S.
Unfollow William S.
Share Review
Report Review

The quick and efficient process was impressive. My documents were delivered in record time, making the whole experience highly satisfactory.

Date of experience: July 9, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello William,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Tina

USBirthCertificates Team

California
1 review
0 helpful votes
Follow Geneva S.
Unfollow Geneva S.
Share Review
Report Review

This service exceeded my expectations with its fast processing and delivery. My documents arrived quickly, without any issues.I've had bad experiences with similar services in the past, but with this company it has been the opposite. Throughout the whole process I thought I was in good hands.

Date of experience: December 29, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Geneva,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Clara

USBirthCertificates Team

Pennsylvania
1 review
0 helpful votes
Follow Esther V.
Unfollow Esther V.
Share Review
Report Review

The process was seamless and swift. I received my documents much quicker than I expected, making it incredibly convenient.

Date of experience: July 8, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Esther,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Clara

USBirthCertificates Team

France
1 review
0 helpful votes
Follow Keith S.
Unfollow Keith S.
Share Review
Report Review

This service made obtaining my documents incredibly easy. The process was fast, and the delivery was even quicker than I had hoped.

Date of experience: July 6, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Keith,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Tina

USBirthCertificates Team

France
1 review
0 helpful votes
Follow Dominic X.
Unfollow Dominic X.
Share Review
Report Review

I was amazed by the swift process and delivery. The documents arrived in no time, ensuring I could handle my affairs promptly.Getting my birth certificate was extremely easy with the help of this site and their customer service. You can get it done within minutes and they deliver it very quickly

Date of experience: December 24, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Dominic,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Tina

USBirthCertificates Team

Ohio
1 review
0 helpful votes
Follow Beatrice I.
Unfollow Beatrice I.
Share Review
Report Review

The efficiency and speed of this service are outstanding. My documents were delivered promptly, making the whole process hassle-free.This service truly values efficiency and customer satisfaction. I was able to do all the procedure very quicky snce their wesite is easy to use and navigate

Date of experience: December 23, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Beatrice,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Tina

USBirthCertificates Team

Virginia
3 reviews
0 helpful votes
Follow Angela J.
Unfollow Angela J.
Share Review
Report Review

Misleading Services
July 15, 2024

Service performed included researching birth certificate not actually submitting for replacement of vital records which, only delayed the request to SC Vital statistics by 2days. Even the forms needed to be completed by requested after providing necessary information and results gave no ability to send electronic for.priority online request.

US Birth Certificates attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 5, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Angela,

We apologize for your unsatisfactory experience with our service. We value your feedback and will use it to improve.

Please allow us to rectify the situation and regain your trust. To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us.

Sincerely, Tina

USBirthCertificates Team

France
1 review
0 helpful votes
Follow Edmond X.
Unfollow Edmond X.
Share Review
Report Review

Exceptional service with lightning-fast processing! My documents were delivered promptly, saving me a lot of time and hassle.I have to say that is so convenient to get my birth certificate without leaving home. No more lines and no me wait for hour to someone help me with my documents.

Date of experience: December 23, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Edmond,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Tina

USBirthCertificates Team

Maryland
1 review
0 helpful votes
Follow James V.
Unfollow James V.
Share Review
Report Review

This site gives you some advantage to research the place where it al started. If I didn't travel to the main birth office then how would I figure the truth.

US Birth Certificates attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 4, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello James,

On behalf of the entire team, I express my deepest gratitude for the time you have taken to review our site. Your comments fill us with joy to know that you have been satisfied with our service.

Your words mean a great deal to us, and we are committed to using them as a strong motivator for improvement. We will certainly take your suggestions into consideration to improve our offerings and ensure that we provide you with a five-star service on your next visit.

To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us. Thank you again for your feedback. We look forward to the opportunity to serve you again and provide you with an even more exceptional experience.

Best regards, Lily

USBirthCertificates Team

California
1 review
0 helpful votes
Follow Carlton J.
Unfollow Carlton J.
Share Review
Report Review

I was amazed by the swift and efficient process. My documents arrived quicker than expected, and Albert's support was outstanding, answering all my questions promptly.I submitted my request and received my birth certificate in record time. The premium feature actually worths the money. I'lll use this site from now on.

Date of experience: December 22, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Carlton,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Lily

USBirthCertificates Team