US Birth Certificates

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US Birth Certificates

4.3

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From the business

US Birth Certificates mission is to ensure that receiving your birth certificate is done easily and securely.

Applying for vital records can be a confusing process and requirements vary by state, which can get confusing, that’s where we step in.


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US Birth Certificates Reviews Summary

The company has established a strong reputation for its efficient and user-friendly service in obtaining birth certificates, with numerous customers praising the speed and convenience of the online process. The exceptional customer service, particularly from team members like John and Melissa, has been highlighted as a key strength, contributing to a seamless experience for users. However, some customers expressed concerns regarding the clarity of printed documents and occasional confusion about the process. Overall, the feedback reflects a positive sentiment, with many customers recommending the service for its reliability and ease of use.

This summary is generated by AI, based on text from customer reviews

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This company responds to reviews on average within 10 days

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5,352 reviews

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Ohio
1 review
0 helpful votes
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Sophie Ensured No Issues!
August 31, 2024

I can't thank Sophie enough for her help. She was so attentive and ensured I got my birth certificate without any issues. Excellent service!

Date of experience: August 21, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Pam,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Leyre

USBirthCertificates Team

Colorado
1 review
0 helpful votes
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Proper documents
August 30, 2024

It'was good I suppose it seems to flow easily it needs to be more in layman's terms

Date of experience: August 20, 2024
California
1 review
0 helpful votes
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John Made It Stress-Free!
August 30, 2024

John made the entire process so easy and stress-free. His professionalism and dedication to customer service are truly commendable.

Date of experience: August 20, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Kristin,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Lily

USBirthCertificates Team

Massachusetts
1 review
0 helpful votes
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Simplistic
August 30, 2024
Updated review

The payment was simple and easy and didn't take long at all and would suggest it to friends trying to get birth certificates

Date of experience: August 20, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Garrett,

On behalf of the entire team, I express my deepest gratitude for the time you have taken to review our site. Your comments fill us with joy to know that you have been satisfied with our service.

Your words mean a great deal to us, and we are committed to using them as a strong motivator for improvement. We will certainly take your suggestions into consideration to improve our offerings and ensure that we provide you with a five-star service on your next visit.

To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us. Thank you again for your feedback. We look forward to the opportunity to serve you again and provide you with an even more exceptional experience.

Best regards, Lily

USBirthCertificates Team


The payment was simple and easy
August 26, 2024
Previous review

The payment was simple and easy

Date of experience: August 16, 2024
Pennsylvania
2 reviews
0 helpful votes
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SATISFIED
August 30, 2024

Very Informative, professional and helpful like the way things were handled

Date of experience: August 20, 2024
Washington
1 review
0 helpful votes
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I got shanghied!
August 30, 2024

I didn't expect to pay. This was a free birth certificate site.? What happened? I got shanghaied!
I haven't contacted Customer Service yet, but I will as soon as I can find the contact information.
I have not received the birth certificate on top of paying $59.00.

Date of experience: August 19, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Donna,

We apologize for your unsatisfactory experience with our service. We value your feedback and will use it to improve.

Please allow us to rectify the situation and regain your trust. To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us.

Sincerely, Selena

USBirthCertificates Team

California
1 review
0 helpful votes
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I didn't believe that it wouldn't have came so I thought wrong. Thank you guys so much for my birth certificate.

Date of experience: August 19, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Anne

USBirthCertificates Team

Wisconsin
1 review
0 helpful votes
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Feedback
August 29, 2024

It's too confusing. All I know is I need my birth certificate for my employer soon.

US Birth Certificates attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 19, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Robert,

We apologize for your unsatisfactory experience with our service. We value your feedback and will use it to improve.

Please allow us to rectify the situation and regain your trust. To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us.

Sincerely, Lelie

USBirthCertificates Team

New Jersey
1 review
0 helpful votes
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Smooth Experience with Melissa!
August 29, 2024

I was impressed with the efficiency and friendliness of the team. Melissa made sure everything went smoothly. Great experience overall!

Date of experience: August 19, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Veronica,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Lelie

USBirthCertificates Team

Georgia
1 review
0 helpful votes
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Stress-Free Process with Sophie!
August 27, 2024

Getting my birth certificate was a breeze thanks to Sophie. She was professional and very helpful, making the entire process stress-free.

Date of experience: August 17, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Marsha,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Lelie

USBirthCertificates Team

Ohio
1 review
0 helpful votes
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John Ensured a Seamless Experience!
August 26, 2024

John's assistance was invaluable. He was prompt, courteous, and ensured I had a seamless experience. I'm very grateful for his help.

Date of experience: August 16, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Lynn,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Anne

USBirthCertificates Team

Georgia
1 review
0 helpful votes
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Melissa Was a Lifesaver!
August 25, 2024

Melissa was a lifesaver! She answered all my questions and helped me through the entire process. Exceptional customer service!

Date of experience: August 15, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Hubert,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Kiara

USBirthCertificates Team

Florida
1 review
0 helpful votes
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My experience with US Birth Certificate was spectacular they were so helpful and fast with their replies and emails. They were also very proficient with getting the birth certificate delivered with a very fast system. Filling out information for the birth certificate was very easy and not complicated at all.

Date of experience: August 14, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Patricia,

We extend our sincerest appreciation for your review of our site. Your satisfaction with our service is a testament to the hard work and dedication of our team.

We value every piece of feedback we receive as it helps us identify areas for improvement. Your positive comments will serve as a catalyst for us to provide an enhanced and unparalleled five-star service during your future visits.

Thank you for sharing your experience and we eagerly await the chance to serve you again.

Best regards, Kiara

USBirthCertificates Team

North Carolina
1 review
0 helpful votes
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Albert Resolved My Issue Quickly!
August 24, 2024

I had an issue with my application, but Albert resolved it quickly and efficiently. He was friendly and provided excellent service.

Date of experience: August 14, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Melissa,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Elle

USBirthCertificates Team

Illinois
1 review
0 helpful votes
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Sophie's Top-Notch Service!
August 23, 2024

Sophie was fantastic! She made the process of getting my birth certificate easy and straightforward. Her customer service skills are top-notch.

Date of experience: August 13, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Sonia,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Natti

USBirthCertificates Team

Florida
1 review
0 helpful votes
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John Went Above and Beyond!
August 22, 2024

The team was professional and quick to respond. John, in particular, went above and beyond to ensure my request was handled perfectly

Date of experience: August 12, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Chris,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Lelie

USBirthCertificates Team

Virginia
1 review
0 helpful votes
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Melissa's Efficiency Was Top-Notch!
August 21, 2024

I couldn't be happier with the service I received. Melissa was so kind and efficient, making sure I had everything I needed. Thank you!

Date of experience: August 11, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Saul,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Anne

USBirthCertificates Team

Michigan
1 review
0 helpful votes
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Outstanding Support from Albert!
August 20, 2024

Albert provided outstanding support. He was patient, knowledgeable, and guided me through each step. I got my document without any hassle.

Date of experience: August 10, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Israel,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Lelie

USBirthCertificates Team

Colorado
3 reviews
0 helpful votes
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Why pay twice
August 20, 2024

I spent 59.00 to your company then had to send 15.00 to the state of Illinois.

US Birth Certificates attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 9, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Kevin,

Thank you for bringing this to our attention. We apologize for any inconvenience caused by the pricing process.

Our aim is to offer a transparent service that ensures a smooth certificate request process. We regret any difficulties you faced in contacting us and appreciate your feedback.

Please provide us with your contact information so that we can personally address your concerns and assist you accordingly.

To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us.

Sincerely, Anne

USBirthCertificates Team

Ohio
1 review
0 helpful votes
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Sophie Made It Easy and Stress-Free!
August 19, 2024

Fantastic service! Sophie assisted me throughout the entire process, ensuring all my questions were answered promptly. Highly recommend

Date of experience: August 9, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Herman,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Lelie

USBirthCertificates Team